HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation
Mandarin Oriental Palace, Luzern offers a 5-star experience with beautifully designed rooms featuring elegant decor and modern amenities. Guests can enjoy the comfort of a private bathroom, free toiletries, and some rooms even boast a charming balcony.
Exceptional Services
Experience top-notch service with a concierge, 24-hour front desk, and currency exchange available to cater to your every need. Indulge in the convenience of room service and rest assured with a safety deposit box in every unit.
Prime Location
Situated near must-see attractions like Lido Luzern and the iconic Lion Monument, Mandarin Oriental Palace, Luzern is the perfect base to explore the beauty of Luzern. Plus, with a paid airport shuttle service, travel to and from the Zurich airport is a breeze.
Book now to experience luxury and convenience at Mandarin Oriental Palace, Luzern.
HAPPI HIGHLIGHTS
Welcoming staff
Beautiful views
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Allergy-free room
View all amenities
Pools & wellness
- Sauna
- Spa/wellness center
- Steam room
Dining & drinks
- Bar
- Delivered food - securely covered
- Food delivered to guest room
- Kid meals
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Garden
- Outdoor furniture
- Sun terrace
- Terrace
Rooms & comfort
- Heating
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Parking garage
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
- Private check-in/check-out
Services & essentials
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Electric vehicle charging station
- Face masks for guests available
- Key card access
- Non-smoking throughout
- Paid WiFi
- Room service
- Thermometers for guests provided by property
- WiFi available
Review in focus
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