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Zermatt

Backstage Boutique SPA Hotel

Hofmattstrasse 4, Zermatt, 3920

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations and Spa

    Backstage Boutique SPA Hotel, centrally located in Zermatt, offers uniquely furnished rooms with fireplaces and free WiFi. Each room boasts a private balcony, CD/DVD player, and bathrobes. The majority of rooms feature a sofa and freestanding bathtub with stunning views of the Swiss Alps.

  • Relaxing Spa Facilities

    Indulge in the spa area with a hot tub, sauna, steam bath, and massage room. Rejuvenate your senses and unwind in the tranquil ambiance of the spa.

  • Award-Winning Dining and Convenient Location

    Savor exquisite cuisine at the Michelin-starred restaurant After Seven by Ivo Adam. With a terrace and bar for relaxation, the hotel is also close to Gornergrat and Sunnega railways, ski bus stops, a tennis court, and a skating rink.

Book your stay now for a memorable experience at Backstage Boutique SPA Hotel.

HAPPI HIGHLIGHTS

  • Great location

  • Exceptional service

  • Clean and spacious rooms

At the hotel

Popular amenities

68 listed
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Restaurant
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Garden
  • Hiking
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms

Getting around & access

  • Lift / Elevator
  • Shuttle service

Guest services

  • Concierge service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Hammam
  • Key card access
  • Mobile app for room service
  • Movie nights
  • Nightclub/DJ
  • Non-smoking throughout
  • Ski equipment hire on site
  • Ski pass vendor
  • Ski school
  • Ski storage
  • Skiing
  • Sun umbrellas
  • Temporary art galleries
  • WiFi available

Review in focus

1,355 reviews
10/ 10
Comodidad de las habitaciones, magnífico desayuno y excelente SPA
Maestroninja · family with children · 2026-10-17

The guest experience

9.1out of 10
1355 verified reviews

Loved most

  • Great location
  • Exceptional service
  • Clean and spacious rooms
  • Delicious breakfast
  • Fantastic spa

Worth knowing — Noisy rooms · Aging amenities · Complicated room layout

How guests scored the stay

  • Location9.8

    Excellent location in close proximity to shops and ski lifts.

  • Service9.8

    Staff was top tier and very accommodating.

  • Overall Experience9.8

    An excellent stay with minor areas for improvement.

  • Cleanliness9.3

    The hotel is very clean and serviced twice per day.

  • Food and Beverage9.3

    Breakfast is phenomenal with a variety of options.

  • Amenities8.3

    Spa facilities have potential but some areas need modernization.

  • Room Quality8.3

    Rooms are large but some noise issues noted.

  • Value for Money8.3

    Improvements needed in service flow to justify high prices.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 16 recent stays rated 8+

9.11355 reviews
  • Excelente opción para Zermatt

    10/10

    Maestroninja · family with children · 2026-10-17

    “Comodidad de las habitaciones, magnífico desayuno y excelente SPA”

  • A truly unforgettable experience for anyone who values distinctive design, individuality, and except

    9/10

    Cesar · family with children · 2026-10-15

    “We stayed in room 401 (the Sky & Stars Suite), and the artistic interior design by Heinz Julen combined with spectacular views made our stay truly remarkable. The service was top-notch throughout, starting with a seamless electric taxi pick-up right from the train station and warm, exceptionally attentive staff. The central location is ideal for exploring Zermatt, and the overall boutique atmosphere makes it stand out from typical alpine hotels.”

  • Guest review

    10/10

    Rhozanir Oliveira · family with children · 2026-10-14

    “Tout...”

  • Greatest location in Zermatt

    9/10

    Ahmed · family with children · 2026-10-13

    “Amazing location with great facilities”

  • Best place in zermett

    10/10

    Balwant · extended group · 2026-10-13

    “Location n the spa and help full staff”

  • Guest review

    10/10

    Michele · solo traveller · 2026-10-11

    “We stayed in a Cube room and loved it. It was so unique. The deck was nice, abs the breakfast was abundant and delicious. Location is very convenient to the train station.”

  • Guest review

    10/10

    Tomasz · solo traveller · 2026-10-11

    “Sehr gute Lage, das Appartement ist einfach ein Juwel , sehr stilvoll eingerichtet, jeden Preis wert!”

  • Comfortable and very clean property. Mr Dimitri, the duty manager is very friendly, supportive and informative. As we ha

    10/10

    Tajpal Sudeeva · couple · 2026-10-10

    “Room decorations, located in the middle of the Zermatt township, and the kindness of the staff.”

  • Guest review

    10/10

    Mike · couple · 2026-10-10

    “Das Personal war sehr hilfsbereit und überaus freundlich”

  • Guest review

    10/10

    Mattia · family with children · 2026-10-10

    “Geniales Ambiente. Jedes Detail ist gepflegt und originell!”

  • Guest review

    10/10

    Noah · couple · 2026-10-10

    “Alles war perfekt.”

  • Guest review

    10/10

    Irma · family with children · 2026-09-14

    “Top Lage.”

  • best palce to stay in zermat

    10/10

    elmira · couple · 2026-09-14

    “best location , beautifull interior design , clean , beautifull free spa area , best behaviour of hotel staff . i suggest this hotel 100% to others.”

  • Welcome staff set the tone. Awesome. Demi was awesome.

    10/10

    Nancy · extended group · 2026-09-13

    “Location , Breakfast, Staff”

  • Was beyond my expectations in every regard ~ exquisite!

    10/10

    Melissa · couple · 2026-09-12

    “This hotel was truly unique and exquisite—everything I had hoped for and more. The staff were incredibly welcoming, friendly, and accommodating throughout our stay. The location is perfect, with everything you need right at your fingertips. It is also very close to the train station, making transferring our luggage easy and stress-free. They even offer complimentary pickup from the station, which was such a thoughtful touch. The hotel also has a beautiful wellness center. Although we didn’t use most of the services, we did enjoy the hot tub, which was amazing—especially with the breathtaking surroundings. I highly recommend this beautiful hotel!”

  • Guest review

    9/10

    Janette · couple · 2026-09-10

    “Ontbijt en de kamer”

View all guest reviews

Hotel info and reviews come from third-party sources.