Luxurious Accommodations with Private Wellness Areas
The CERVO Mountain Resort offers 7 units with spacious rooms and suites, each equipped with its own wellness area including a sauna, steam bath, terrace, massage room, and relaxation room with an open fireplace. Enjoy panoramic views of the Matterhorn Mountain from the terrace.
Fine Dining Experience
Indulge in exquisite cuisine at one of the property's 3 restaurants. The elegant restaurant serves selected regional specialties and fine wines for lunch and dinner, promising a delightful dining experience.
Convenient Transfer Services
Benefit from complimentary transfer services between the hotel, Zermatt Train Station, and the village entrance. Enjoy hassle-free travel to and from the resort, ensuring a seamless and relaxing stay.
Book your stay at the CERVO Mountain Resort for a luxurious mountain getaway.
✦HAPPI HIGHLIGHTS
✦
Excellent service
✦
Stunning location
✦
Fantastic food
At the hotel
Popular amenities
64 listed
24-hour front desk
24-hour security
Airport shuttle
Airport shuttle (additional charge)
Babysitting/child services
Bar
Breakfast in the room
CCTV in common areas
CCTV outside property
Children's playground
View all amenities
Pools & wellness
Heated pool
Massage services
Outdoor pool
Pool with view
Sauna
Spa/wellness center
Steam room
Swimming pool
Dining & drinks
Kid meals
Restaurant
Fitness & outdoors
Cycling
Fitness center
Garden
Hiking
Outdoor fireplace
Sun loungers or beach chairs
Sun terrace
Terrace
Yoga classes
Rooms & comfort
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Dry cleaning
Fire extinguishers
Safety deposit box
Getting around & access
Facilities for disabled guests
Lift / Elevator
Shuttle service
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Ironing service
Laundry
Luggage storage
Meeting/banquet facilities
Pets allowed
Private check-in/check-out
Tour desk
Services & essentials
Designated smoking area
Family rooms
Free WiFi
Hammam
Key card access
Live music/performance
Movie nights
Non-smoking throughout
Room service
Ski equipment hire on site
Ski pass vendor
Ski school
Ski storage
Ski-to-door access
Skiing
WiFi available
Review in focus
266 reviews
10/ 10
Magical place!
Elise · solo traveller · 2026-08-31
The guest experience
9.6out of 10 266 verified reviews
Loved most
Excellent service
Stunning location
Fantastic food
Worth knowing — Bugs in eating area · Visibility of the Matterhorn obstructed from some rooms
How guests scored the stay
Service10.0
Exceptional service with friendly and helpful staff.
Location10.0
Great views and easy accessibility to the village.
Overall Experience10.0
Overall fantastic experience, highly recommended.
Room Quality9.7
Beautifully designed rooms with great amenities.
Amenities9.7
Well-stocked with excellent facilities including a top spa.
Food and Beverage9.7
Excellent food with a rich breakfast selection.
Value for Money9.2
High standards offer good value, despite some aspects being overpriced.
Cleanliness8.7
Lots of bugs / flies in eating area.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 11 recent stays rated 8+
9.6266 reviews
Guest review
10/10
Elise · solo traveller · 2026-08-31
“Magical place!”
Hotel espetacular em tudo.
10/10
TAIS · couple · 2026-08-26
“Atendimento da equipe; hospitalidade; limpeza; café da manhã;”
This is the one in Zermatt
10/10
samjI2489WV · Couples · 2026-08-09
“My wife and I chose CERVO mountain resort for my birthday trip this year, and I can’t say enough good things about our experience there. The reception staff was incredibly knowledgeable about the facility, the town, and things to do. They helped with anything we asked, and were always spot on. The room was very well equipped and delightfully decorated. Always something unique and fun, everywhere you look. The site has an enviable location directly adjacent to the Funicular lift which allowed us to access street level easily, but still have the elevated views at the restaurant and room deck. I could go on and on, but I’ll just say, you have to visit, highly recommended!”
Great location, services, onside restaurants, and exceptional STAFF..
10/10
Aidan · couple · 2026-07-25
“Incredibly friendly, helpful staff. Were proactive in making sure our stay met our expectations. Never felt rushed when speaking with them. Patient and full of ideas,”
perfect view & stay
10/10
agnemarti · Family · 2026-07-20
“Cevo Overlook Lodge is fantastic! We stayed a few nights and it was a great choice of accommodation. First of all, the view of the Matterhorn is glorious, completely unobstructed, really special. The apartment is freshly renovated, super modern, spacious, and comfortable. It’s a place of great relaxation, and I also loved the small SPA area and the daily-changing activity schedule for guests, it’s never boring… great hiking trails just behind the hotel/ apartments. We had dinner twice at Bazaar, and best regards to Chef Max for handling the hand-burn and baklava situation so smoothly :-) We would love to return.”
The best hotel experience I've ever had
10/10
thomasrK7751ER · Solo travel · 2026-07-13
“I stayed at Cervo during my trip to Zermatt, and it was the best hotel experience I've ever had. The service was exceptional, and the staff were incredibly friendly and welcoming.
The location offers the perfect balance of being close to nature while still just a short walk from the center of Zermatt. My room had its own private garden, which was the perfect place to relax in the sun after a day of skiing or hiking.
The room was spotless and featured a minibar with a great selection of local specialties. The spa was another highlight, offering a relaxing atmosphere and stunning views of the Matterhorn. Breakfast was excellent, with both a buffet and à la carte options.
Cervo truly felt more like a second home than a traditional hotel, and I would gladly stay here again.”
The best made of true love
10/10
Trek19661950445 · Family · 2026-07-07
“Fantastic job of front office, perfect room and delicious food. Love your style and personality in every single aspect.”
An unforgettable stay — we can’t recommend it enough!
10/10
Eduardo · couple · 2026-06-12
“An unforgettable stay — we can’t recommend it enough!
My husband and I stayed at Hotel Cerro in Zermatt, Switzerland, and had an absolutely incredible experience. From the moment we arrived, the staff made us feel at home — everyone was kind, warm, and welcoming, always with a smile on their face. The hospitality here is truly exceptional.
The rooms are spacious, spotlessly clean, well organized, and beautifully designed. Room service was outstanding as well. The hotel is also perfectly located, surrounded by a great variety of restaurants and menu options.
Breakfast was amazing, and the waiters were extremely attentive and helpful. The concierge deserves a special mention too — always ready with great suggestions on what to do during the day.
We also loved the spa: a gorgeous space with incredible saunas that are the perfect size and were never crowded.
In short, this is a hotel we wholeheartedly recommend. We can’t wait to come back!”
Outstanding get-away
10/10
huntsstar · Family · 2026-06-10
“The setting is breath-taking, set in the mountains. Service was beyond compare. They never said no.”
Highly recommend it and would definetely stay there again!
9/10
Adel & Virna · couple · 2026-04-02
“The staff are extremely friendly. There is ski in ski out. Breakfast was excellent and every day there was music or DJ for apres-ski. Spa, sauna, and warm pool all available. Location is perfect with quick access to the Funicular and to the Village.”
