Hotelaholic

Zermatt

Mont Cervin Palace

Bahnhofstrasse 31, Zermatt, 3920

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious 5-Star Mont Cervin Palace in Zermatt

  • Relaxation and Indulgence

    Enjoy the pool, 1,700 m² spa, and beauty treatments.

  • Breathtaking Views and Comfort

    Most rooms face south with Matterhorn views, some with hot tubs or fireplaces.

  • Fine Dining and Entertainment

    From rich breakfast buffets to gala dinners, Grill Le Cervin, and stylish bars.

Book your stay at the iconic Mont Cervin Palace for an unforgettable luxury experience in Zermatt.

HAPPI HIGHLIGHTS

  • Location

  • Extraordinary staff

  • Fantastic breakfast

At the hotel

Popular amenities

107 listed
  • 24-hour front desk
  • Baby safety gates
  • Babysitting/child services
  • Bar
  • Beauty Services
  • Bike tours
  • Billiards
  • Board games/puzzles
  • Breakfast in the room
  • Business center
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool - seasonal
  • Manicure
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Mini golf
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)
  • Shuttle service (free)

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Hammam
  • Indoor play area
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Ski equipment hire on site
  • Ski pass vendor
  • Ski school
  • Ski storage
  • Skiing
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

228 reviews
9/ 10
Excellent, complimentary sodas
Jeff · extended group · 2026-10-16

The guest experience

9.3out of 10
228 verified reviews

Loved most

  • Location
  • Extraordinary staff
  • Fantastic breakfast
  • Beautiful setting

Worth knowing — Unsecured connecting doors · Management indifference · Overcharges

How guests scored the stay

  • Location10.0

    Prime location in Zermatt mentioned positively in several reviews.

  • Overall Experience9.9

    Despite some negative experiences, the overall impression remains positive.

  • Service9.9

    Extraordinary staff and helpful concierge noted, but issues with management responses were highlighted.

  • Food and Beverage9.9

    Fantastic breakfast and Michelin star restaurant mentioned positively.

  • Amenities9.4

    Basic amenities were noted, but offerings like a Michelin star restaurant enhance the score.

  • Room Quality8.4

    Unsecured connecting door and overlooked room view suggest room quality issues.

  • Cleanliness8.4

    Concerns regarding the connecting door security and overall management response indicate issues with cleanliness and safety.

  • Value for Money8.4

    Extra charges and booking concerns indicate poor value for money.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 8 recent stays rated 8+

9.3228 reviews
  • Amazing hotel and perfect location

    9/10

    Jeff · extended group · 2026-10-16

    “Excellent, complimentary sodas”

  • We had a delightful stay property was excellent, staff very helpful

    10/10

    Ann · couple · 2026-08-22

    “Location”

  • Very good

    9/10

    AMENA · family with children · 2026-08-21

    “Nice breakfast buffet”

  • Excellent hotel

    10/10

    Ville · solo traveller · 2026-08-03

    “I have been very many times in this hotel. The staff, the service, the breakfast, the restaurant, the minibar and so on: everything are excellent.”

  • A welcoming home in the center of Zermatt

    10/10

    TareqMadanat · solo traveller · 2026-07-21

    “The staff, the food, the atmosphere and the decoration, the attitude.”

  • toujours aussi bien, très professionnel.

    10/10

    Jacqueline · family with children · 2026-07-13

    “très bien et copieux”

  • Guest review

    9/10

    Kalliopi · family with children · 2026-05-08

    “ΟΛΑ ΗΤΑΝ ΠΟΛΥ ΚΑΛΑ!!!”

  • War ok

    8/10

    Sandro · couple · 2026-04-11

    “Lage”

View all guest reviews

Hotel info and reviews come from third-party sources.