La Réserve Eden au Lac Zurich, established in 1909, seamlessly blends historic charm with modern design by Philippe Starck. The hotel's individual rooms and suites exude perfection and urban lifestyle, offering balconies or terraces with stunning views of Lake Zurich and the Alps.
Gastronomic Delights and Rooftop Bar
Indulge in modern gastronomic experiences at Eden Kitchen & Bar, complemented by a variety of international wines. For a more casual setting, the Bar is perfect for music lovers, serving up cocktails and aperitifs. Don't forget to visit La Muna, the rooftop bar, open during the summer months for a scenic drink experience.
Convenient Location and Access
Located on Zurich's Utoquai, a short stroll from Bahnhofstrasse, the hotel offers easy access to the city's shopping street. With a 24-hour reception and proximity to Zürich Airport and Main Station, La Réserve Eden au Lac Zurich ensures a seamless and enjoyable stay.
Book now to experience the perfect blend of history and modernity at La Réserve Eden au Lac Zurich!
✦HAPPI HIGHLIGHTS
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Attentive staff
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Great views
At the hotel
Popular amenities
80 listed
24-hour front desk
24-hour security
Access to health care professionals
Accessible parking
Air conditioning
Babysitting/child services
Bar
Breakfast in the room
Breakfast takeaway containers
Car hire
View all amenities
Dining & drinks
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Cycling
Hiking
Outdoor furniture
Public transport tickets
Sun terrace
Terrace
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Soundproof rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Lift / Elevator
Parking
Private parking
Shuttle service
Shuttle service (additional charge)
Valet parking
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Lockers
Luggage storage
Pet basket
Pet bowls
Pets allowed
Private check-in/check-out
Tour desk
Services & essentials
Cashless payment available
Daily housekeeping
Designated smoking area
Electric vehicle charging station
Face masks for guests available
Free WiFi
Key card access
Nightclub/DJ
Packed lunches
Room service
Thermometers for guests provided by property
WiFi available
Review in focus
326 reviews
10/ 10
Gostei dos detalhes da decoração do quarto, da vista e do atendimento no restaurante durante o café da manhã.
Described as ideal with easy access to Old Town and multiple attractions.
Service9.7
Service was highlighted multiple times as exceptional and attentive.
Overall Experience9.3
General positive feedback and higher ratings across categories suggest a great experience.
Cleanliness9.2
Not explicitly mentioned, but general tidy expectation for a luxury hotel.
Food and Beverage9.2
Restaurant experiences noted as amazing with Michelin star quality.
Amenities8.7
Not explicitly mentioned but expected quality amenities for a five-star hotel.
Room Quality8.7
Room quality noted as beautiful but mentioned a small size.
Value for Money8.2
Some concerns regarding high price versus value received.
Live guest feedback
Guest reviews
Consistent
94% of 17 recent stays rated 8+
9.1326 reviews
Muito confortável e serviço excelente.
10/10
Renata · family with children · 2026-10-16
“Gostei dos detalhes da decoração do quarto, da vista e do atendimento no restaurante durante o café da manhã.”
Not quite….
4/10
Mats943 · Business · 2026-06-09
“This hotel is in a superb location on the lake and a lot of rooms have Great Lake views. That is spectacular. But I find a few things so frustrating about the hotel. The rooms are so heterogeneous that you can never tell what you’re getting - funky layout of the bed, desk or no
Desk, no side tables at the bed. Bathroom is fine albeit the sinks are over designed and lack practicality. And everything is just a little off. It was v hot in Zurich but the AC was not working in my room. Not the end of the world but for the price, not good. My room service trays never had a napkin! Coffee came with milk on the side (but no sugar!). I expect more from this group but it’s not delivering here.”
The best team? Probably!
10/10
Passenger56878783703 · Business · 2026-05-23
“Dear Anja and Alex, thank you very much for accommodating us in the best way possible! We would be more than happy to keep working with you guys! There is not enough words to express our gratitude!
The warmest regards,
Unique Ways Team!”
Recommended place to stay in Zürich
8/10
lolongan · Family · 2026-05-15
“La Réserve Eden is a nice small luxury hotel, very well place in front of the Zurich lake, at walking distance of several points of interest at the heart of the city. I booked a room with a large terrace on the first floor. The terrace is quite nice, although I was not able to fully enjoy it due to the May weather, cold and windy during my stay. And the street just below it (Utoquai) is rather busy and noisy, which could make the experience less enjoyable.
The room has been very nicely renovated by Philippe Stark, I love very much. Weak point is the lack of storages and wardrobes, as well as not so many amenities provided.
I’ve tried the Kitchen & Bar, a very good 1* restaurant, serving breakfast, lunch and dinner. The staff there are really warm, kind and attentive. They didn’t just provide excellent service but made us feel welcomed, comfortable, and genuinely cared for.
Could not say the same about a housekeeper lady or other who does our turn down service, she clearly showed irritation and displeasure when I asked for the room to be turned down later. Such reactions make guests feel uncomfortable and are not in line with the level of hospitality one would expect.
In the contrary the bellboys and doormen are exquisitely nice, I was positively pleased they greeted me with my name, while this is the first time I came to the hotel.
The last thing that I also regret in this otherwise lovely hotel is the lack of a spa, although the hotel does provide in-room massage performed by external therapist.”
Could not be better
10/10
Lynneandgeoff · NONE · 2026-05-04
“I have stayed in other La Reserve hotels but the Zurich Eden au Lac is now my favourite. Fantastic interiors - comfort and furnishings. Super staff - all. The general manager Nicole Zandt greeted me when I arrived and later helped me secure a table in the rooftop restaurant which in the warm weather is apparently always over subscribed. The hotel also introduced me to Sparkling Tea 'Champage' - a much appreciated alternative to alcohol. It was left in my room - complimentary and really delicious. Thanks to everyone - I will be back”
Paradise with Rooftop
10/10
322maja · NONE · 2026-04-29
“A place with history - yet modern - elegant and casual at the same time. Settled almost directly at the Lake. Very close to Opera House surrounded by nice shops and restaurants. Definetly the posher part of Zurich. ”
You have to stay here
10/10
Aussietrip77 · Couples · 2026-04-06
“WOW! luxury hotel in every sense of the work. Perfectly positioned for walking the city. Lovely staff, very attentive. We had a room overlooking the water and a balcony, very nice indeed. Make sure you have a meal in the restaurant, great experience. All in all 5 star!”
Great staying
10/10
nazarenog808 · NONE · 2026-03-19
“A great hotel! Perfect location and top service. We spent a night there, the room was amazing with direct view to the Zurich lake.”
Exquisite
10/10
902jenr · Family · 2026-03-16
“Exceptional stay- friendly staff- perfect location- would highly recommend”
Beautiful hotel with comfortable rooms
8/10
Chiili · Business · 2026-03-15
“I would have given this hotel 5 stars except it is not on the Lake but a main street is in front. I had ordered a room with a lake view with a terrace thinking that there was no street. However, it was quiet at night but I am sure during the summer it probably will be noisy. The rooms are well appointed and very clean. The staff is very nice and accommodating. The breakfast is very good.”
Zurich Gem
10/10
LianeQuan · NONE · 2026-03-06
“Modern interiors in a historic building, just a short walking distance to everything. The hotel was spotless, the staff was super friendly, and the food was excellent. We enjoyed the DJ and the low-key buzz at the lounge in the early evening. Although the bathrooms were on the smaller side, everything else about the hotel made up for that.”
A real wonder.
10/10
imajernik · NONE · 2026-03-03
“Hard to find appropriate words to describe a most nice experience. It has been a good and friendly staying. Just keep it up this way.”
Outstanding experience
10/10
K856USgregorym · Family · 2026-02-08
“Outstanding hotel and service. Beautiful rooms. Extremely clean and quiet. Upstairs restaurant was terrific. Location is convenient. Views of Lake Zurich are memorable.”
Great stay at La Réserve
10/10
Compass04867082751 · Solo travel · 2026-02-03
“I had the best stay in La Réserve Zurich. From the warm welcome of the bell boy that switch immediately to my language and the great hospitality of front staff and concierge.
The room is in excellent conditions, well soundproofed for a relaxed night.
The team at the breakfast area is here to make you feel at ease. You can find the classic in the offer.
I highly recommend the hotel.”
Birthday surprise
10/10
stephanminton · NONE · 2026-01-10
“This is very much a five star experience. The room was excellent with a fantastic view
The staff really made the difference. The reception staff and restaurant staff were absolutely brilliant. They all even addressed us by first and last names. A truly wonderful hotel stay”
A perfect start to our honeymoon
10/10
Traveler19237910091 · Couples · 2026-01-05
“Our two-night stay at La Reserve Eden au Lac Zurich was the perfect way to begin our honeymoon.
The location of the hotel is excellent, right on the lake and close to popular restaurants and the city centre, but was surprisingly still quiet.
As soon as we arrived to our room there were treats for celebrating our honeymoon waiting for us, including a bottle of champagne and lovely chocolates (including a chocolate elephant!) - this was a lovely touch by the hotel which made our first day in Switzerland feel even more special.
We stayed in a 'lake view room' and the view from our room was absolutely breathtaking, with both the bed and the bath look out onto the lake - would definitely recommend booking this room. The room was incredibly stylish - mixing exposed red brick walls, black and white marble and wooden floors.
On the first night we had dinner at the hotel's Michelin starred restaurant 'Eden Kitchen' which was excellent - would highly recommend. For the second night, the hotel staff were able to secure us a booking at the popular Lulu Restaurant despite out last minute request, which was very impressive.
Throughout our stay the hotel staff were always very friendly and attentive.
We could not fault this hotel and next time we visit Zurich we will definitely be back at La Reserve Eden au Lac Zurich.”
Exceptional stay in Zurich
10/10
clairekN3459WA · NONE · 2025-12-13
“This hotel was the highlight of our stay in Switzerland. Lena did a wonderful job welcoming us, while the bellman took care of our luggage and parking the car. Dinner on the sixth floor at the Peruvian-Japanese restaurant is a must! Service was flawless from start to finish, including a welcome bottle of champagne and goodies for our small dog who was treated like royalty!”
