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Ngorongoro

Neptune Ngorongoro Luxury Lodge - All Inclusive

Ngorongoro Conservation Area, Ngorongoro

9.8 Wonderful16 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Neptune Ngorongoro Luxury Lodge offers spacious suites with viewing terraces and open fireplaces, providing a cozy and elegant stay for guests.

  • Dining Experience

    Indulge in buffet meals at the Acacia Restaurant's formal dining room or opt for a private dinner by the pool or in the bush, creating unforgettable culinary memories.

  • Exciting Activities

    Embark on daily game drives, guided nature walks, and cultural visits to a Masai Village, immersing yourself in the beauty and traditions of Tanzania.

Experience luxury and adventure at Neptune Ngorongoro Luxury Lodge - book your stay now to create unforgettable memories!

HAPPI HIGHLIGHTS

  • Excellent location

  • Outstanding service

At the hotel

Popular amenities

67 listed
  • 24-hour front desk
  • 24-hour security
  • Babysitting/child services
  • Bar
  • Bike tours
  • Board games/puzzles
  • Breakfast in the room
  • Business center
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request

Fitness & outdoors

  • Garden
  • Hiking
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Game drives
  • Key access
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

16 reviews
9/ 10
Visita al cráter del Gorongoro
montserrat · couple · 2026-09-16

The guest experience

9.8out of 10
16 verified reviews

Loved most

  • Excellent location
  • Outstanding service

How guests scored the stay

  • Cleanliness9.8

    Standard quality for this hotel tier.

  • Service9.8

    Standard quality for this hotel tier.

  • Location9.8

    Standard quality for this hotel tier.

  • Room Quality9.8

    Standard quality for this hotel tier.

  • Amenities9.8

    Standard quality for this hotel tier.

  • Value for Money9.8

    Standard quality for this hotel tier.

  • Food and Beverage9.8

    Standard quality for this hotel tier.

  • Overall Experience9.8

    Perfect. Everything was excellent.

Live guest feedback

Guest reviews

Remarkably consistent

94% of 16 recent stays rated 8+

9.816 reviews

  • Visita al cráter del Gorongoro

    9/10

    montserrat · couple · 2026-09-16

  • Guest review

    10/10

    Karen · couple · 2026-03-31

    “The spa, pool, restaurant, food and staff.”

  • Perfect

    10/10

    nigel · solo traveller · 2025-12-19

    “Everything”

  • The staff go above and beyond to make you feel good. Our waiter became like family. The housekeeping ladies always smili

    10/10

    Andrea · family with young children · 2025-06-04

    “The staff were very accommodating with all of wishes. Customized food for children, packed lunches and extra food by the pool. It’s in the most beautiful location, and very close to the park.”

  • We loved everything about here:)

    9/10

    Esma · family with young children · 2024-04-12

    “The room was so good, clean and big enough for a family. The staff were so nice and polite. The food was good quality, a la cart menu.”

  • Exceptional

    10/10

    Elif · young couple · 2024-04-12

  • Exceptional

    10/10

    Christian · family with young children · 2024-01-31

  • Exceptional

    10/10

    Tracy · young couple · 2023-12-19

  • Luxury is feeling welcomed with incredible (professional, detailed driven, warm) people around you

    9/10

    Fabíola · young couple · 2023-12-08

    “We had the best time during our stay in Neptune Ngorongoro and left this amazing place wishing we can go back soon. It was our honeymoon and the whole experience started even before we actually get to the Lodge. Martina (Reservations/Front Office) helped us plan all the activities according to our wishes. She and the entire staff were extremely kind, professional and attentive to ensure that everything went perfectly, even with setbacks such as flight changes and the weather. Our room was amazing: Rustic as the setting demands, integrated with the environment, but also so comfortable, clean and well decorated. You can see they thought about every detail. The food was extremely good, and we loved how fresh everything is as they have their own plantation. (Also, we loved how everyone at the hotel likes to talk to the guests and show them around). We were amazed by the view, the safari drives, nature, the people and how welcomed we felt. It was truly one of the best experiences we ever had. Thank you so much to the Neptune NgoroNgoro family ❤”

  • Exceptional

    10/10

    Bernd · young couple · 2023-11-19

    “This place can be called outstanding. The hospitality exceeded our expectations. The villas are spacious and beautiful decorated in tanzanian style. Wooden floors, elegant furniture, comfortable feauteuils, daybeds and huge master bed. From the huge terrace you csn spot even elephants. Pool and Spa are excellent. But over all of this we enjoyed Highlights skilled and Super friendly staff. We will come again. For Sure.”

  • Exceptional

    10/10

    Nitay · review category business travellers · 2023-03-25

  • Impeccable place for a great leisure time

    10/10

    Romik · family with young children · 2023-01-14

    “Everything was good. Thank to the staff for the hospitable meeting”

  • we lived a waking dream! Thank you to all the staff for your kindness 🙏

    10/10

    Pierre · young couple · 2022-11-13

    “Everything was perfect ! The quality of the rooms, the staff, the view, the cleanliness…”

  • Good

    7/10

    Kamau · review category business travellers · 2022-10-12

  • Beautiful location.

    8/10

    Lynn · young couple · 2022-09-22

    “the location was beautiful. the suites were very spacious. the view was amazing.”

  • heaven on earth

    9/10

    Koenraad · family with young children · 2022-07-30

    “warm welcoming spacious rooms excellent kitchen peaceful heaven on earth”

View all guest reviews

Hotel info and reviews come from third-party sources.