Park Hyatt Zanzibar boasts a picturesque seafront location offering breathtaking views from all rooms.
Relax and Rejuvenate
Unwind at the spa and wellness center, take a dip in the outdoor pool, or stay active at the fitness center.
Convenience at Your Fingertips
Enjoy free WiFi, on-site dining, and a range of activities including snorkeling and diving.
Book your stay now at Park Hyatt Zanzibar for a truly unforgettable experience.
✦HAPPI HIGHLIGHTS
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Exceptional service
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Impeccable cleanliness
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Beautiful surroundings
At the hotel
Popular amenities
89 listed
24-hour front desk
24-hour security
Air conditioning
Allergy-free room
Babysitting/child services
Bar
Barber/beauty shop
Beach
Beachfront
Beauty Services
View all amenities
Pools & wellness
Fitness/spa locker rooms
Hair Salon Services
Massage services
Outdoor pool
Spa/wellness center
Spa/wellness center services
Swimming pool
Dining & drinks
Breakfast in the room
Cooking class
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Cycling
Fitness center
Fitness facilities
Garden
Golf course
Outdoor furniture
Sun loungers or beach chairs
Sun terrace
Terrace
Yoga classes
Rooms & comfort
CCTV in common areas
CCTV outside property
Hot spring bath
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Street parking
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Private check-in/check-out
Tour desk
Tour/class on local culture
Walking tours
Services & essentials
Car hire
Cashless payment available
Daily housekeeping
Designated smoking area
Diving
Face masks for guests available
Family rooms
Fishing
Free WiFi
Key card access
Non-smoking throughout
Packed lunches
Room service
Snorkelling
WiFi available
Review in focus
485 reviews
5/ 10
Location
Bill · couple · 2026-10-08
The guest experience
9.4out of 10 485 verified reviews
Loved most
Exceptional service
Impeccable cleanliness
Beautiful surroundings
Worth knowing — Limited food menu · High excursion prices
How guests scored the stay
Service9.9
Staff were friendly, welcoming, attentive, and genuinely invested in making sure guests had a great experience.
Overall Experience9.8
An unforgettable stay with exceptional service and a great atmosphere.
Amenities9.7
The hotel strikes a perfect balance between luxury and history, with great communal areas.
Cleanliness9.4
The room was very clean, well maintained, and had a fresh, pleasant smell.
Location9.4
The hotel is well positioned for exploring Stone Town and feels like a peaceful sanctuary.
Room Quality9.4
Rooms were spacious, serene, and impeccably maintained.
Value for Money9.4
An overall good value considering the quality of stay and service.
Food and Beverage8.0
Limited food menu with quality that did not meet expectations.
Live guest feedback
Guest reviews
Mixed experiences
60% of 10 recent stays rated 8+
9.4485 reviews
Okay
5/10
Bill · couple · 2026-10-08
“Location”
Vi var der kun en enkelt dag pga sygehus besøg men fra kl 15 - til kl 12 dagen efter , alt var helt perfekt
10/10
Maria · couple · 2026-09-09
“ALT”
Fabuleux
9/10
Joël · family with children · 2026-09-02
“Ambiance au sein de l'hôtel et confort”
Stunning hotel in heart of stone town
10/10
korzenm · Family · 2026-08-25
“Stunning property in the heart of stone town. Impressive level of service from the moment you step in through the doors. The food at the restaurants was delicious. Rooms are spacious and ocean view was stunning for sunsets. I don’t think there is anything that compares in stone town.
Thank you Fauzi and team for making our stay in stone town so lovely!”
Excellent
9/10
Mary · family with children · 2026-08-23
“Ambience, food, services”
Guest review
7/10
Bill · couple · 2026-08-18
“Location”
Guest review
9/10
Khameis · couple · 2026-08-17
“Location is good, staff are good, room is amazing with balcony, not much food varaiety”
Shambolic staff and management
4/10
Random_Person · Solo travel · 2026-08-13
“Put simply, this hotel promises (by virtue of it being a Park Hyatt and its marketing, not to mention charging around $600 per night for a standard room) a consistently excellent experience, and it completely fails to deliver.
There are a lot of staff but they are either not well trained, lazy or both. Considerable blame in this regard must be attached to the various tiers of hotel management.
There is minimal attention to detail.
Service is routinely slow.
There is little or no appreciation of what a top drawer hotel should be like.
The following all happened during my stay:
1. I had to ask for a bill three times in one of the restaurants.
2. There were no towels at the pool on two separate occasions, nor any staff on duty to ask for one.
3. There were cleaning materials (long extendable pole, brush and spray) left lying in the pool or around the pool area for extended periods of time.
4. There were more staff in the bar than customers but the staff stood there chatting while not acknowledging nor serving customers. During my first visit to the bar, I heard four separate customers complain about the slow service. The staff clearly didn’t care.
5. The place settings at breakfast did not include spoons. There were no spoons available at serving stations. When I asked a member of staff for a spoon she looked totally clueless and flapped around for a considerable period of time.
6. Coffee at breakfast would typically take up to 10 minutes to arrive, despite the restaurant being not at all busy.
7. Despite there being a large number of staff on duty at breakfast they would typically congregate well away from customers and make no effort to scan the room to see whether any customers needed attention or serving.
8. The bowls at breakfast for fruit and cereals were on one occasion hot, as though they had just been removed from a dishwasher. Who wants to eat from a hot bowl?
I could go on.
In fairness, all of the above was discussed with the hotel manager at the end of my stay who acknowledged the shortcomings and made (inadequate) financial recompense. However, none of this really compensates for a thoroughly disappointing stay. The manager’s view was that the service standards can be explained and accounted for by the local staff having lower “exposure” to western service standards. If this is true then:
1. Hyatt is knowingly charging a premium price for a service it knows it cannot deliver.
2. The hotel has been open for 11 years. Isn’t this enough time to train staff?
Every single member of staff (and especially those in management positions) who works here should be thoroughly ashamed of themselves to promise so much and then deliver something that is just so astonishingly bad. This hotel badly lets down and taints the Park Hyatt brand and reputation. It is difficult to envisage any circumstances where I would choose to stay here again.
Avoid, avoid, avoid, unless you’re just after somewhere which looks nice on Instagram.
If you do choose to stay here: the beds are very comfortable, but you will be woken up by the call to prayer at 5.20am. Pack earplugs.”
Beautiful rooms, but service and maintenance need work
6/10
Will58 · Solo travel · 2026-08-10
“I went to Stone Town for a weekend and stayed at the Park Hyatt. The room was lovely, clean, very well maintained and appointed. Good shower and bathroom set-up. My sleep was excellent.
Overall the service was friendly and helpful. However, there were a number of areas that require work, and at this price point, that is why I gave the 3 stars. The pool and beach hardly had anyone servicing them - I had to flag down a waiter every time from the bar area, going searching for someone. I made a few simple service requests like more water and I had to call back repeatedly to get it delivered.
Some of the common areas are not well maintained. The sliding glass door in the hallway next to my room was not working and had to be opened manually with great difficulty and there are so many cobwebs in the lobby.
The location was good, far enough outside of the old city but close enough to wander around.”
La mejor opción de lujo en Zanzíbar
10/10
Sonsoles · couple · 2026-08-08
“Las vistas al mar, la amplitud, la calidad del desayuno, la calidez d la gente.”
