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Bangkok

The Ritz-Carlton, Bangkok

189 Wireless Road, Bangkok

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa and Recreation Facilities

    Indulge in massages and facials at the full-service spa, and unwind at the outdoor pool and 24-hour fitness center.

  • Dining and Entertainment Options

    Savor international cuisine at Lily's, explore 24-hour room service, and enjoy drinks at the poolside bar or the 2 bars/lounges.

  • Convenient Amenities and Services

    Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk.

The hotel also offers dry cleaning, luggage storage, and free valet parking.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Beautiful location

  • Modern facilities

At the hotel

Popular amenities

44 listed
  • 24-hour fitness facilities
  • 24-hour front desk
  • Accessible airport shuttle
  • Accessible shuttle
  • Airport transportation - pickup (surcharge)
  • Art gallery on site
  • Bulk dispenser for toiletries
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Children's club
View all amenities

Pools & wellness

  • Full-service spa
  • Health or beauty spa nearby
  • Wheelchair-accessible pool

Dining & drinks

  • Locally-sourced food on site (80% or more)
  • Organic food
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Safety & cleanliness

  • Eco-friendly cleaning products used
  • Smoke-free property
  • Visual alarms in hallways

Getting around & access

  • Covered parking
  • Elevator
  • Free self parking
  • Free valet parking
  • No accessible airport shuttle
  • No accessible shuttle
  • Secured parking
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Concierge service
  • Luggage storage
  • Meeting rooms

Services & essentials

  • Designer stores on site
  • Eco-friendly toiletries
  • Free WiFi
  • Shopping mall on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vegan menu options available
  • Vegetarian menu options available

Review in focus

29 reviews
10/ 10
Our stay at this hotel was simply outstanding. Even though the property already holds an almost perfect ranking, both the hotel itself and especially the Club Lounge staff managed to exceed all expectations. The facilities were modern, spotlessly clean, and maintained to the highest standard. The atmosphere struck a wonderful balance - relaxed yet refined, making it easy to feel both comfortable and included. A heartfelt thank you to entire team for creating such a memorable experience. This hotel truly deserves every bit of its excellent reputation.
Mika · 2025-09-28

The guest experience

9.8out of 10
29 verified reviews

Loved most

  • Exceptional service
  • Beautiful location
  • Modern facilities

Worth knowing — Limited breakfast selection compared to competitors · Some issues during checkout

How guests scored the stay

  • Service10.0

    Staff were very accommodating and eager to serve, creating a harmonious environment.

  • Location10.0

    Excellent location close to attractions, shopping, and dining.

  • Overall Experience10.0

    The stay was memorable, exceeding expectations and deserving of its excellent reputation.

  • Cleanliness9.9

    The facilities were modern and spotlessly clean, maintained to the highest standard.

  • Room Quality9.9

    Rooms met the expectations of modern and comfortable accommodations.

  • Amenities9.9

    Club Lounge was easily accessible and offered a great variety of food and beverages.

  • Food and Beverage9.9

    Breakfast received positive feedback, with the food being exceptionally good.

  • Value for Money8.9

    Overall experience was satisfactory but some competing hotels offer better pricing.

Live guest feedback

Guest reviews

Consistent

95% of 20 recent stays rated 8+

9.829 reviews
  • Memorable Experience

    10/10

    Mika · 2025-09-28

    “Our stay at this hotel was simply outstanding. Even though the property already holds an almost perfect ranking, both the hotel itself and especially the Club Lounge staff managed to exceed all expectations. The facilities were modern, spotlessly clean, and maintained to the highest standard. The atmosphere struck a wonderful balance - relaxed yet refined, making it easy to feel both comfortable and included. A heartfelt thank you to entire team for creating such a memorable experience. This hotel truly deserves every bit of its excellent reputation.”

  • Guest review

    10/10

    Chen · 2025-09-26

    “Very new hotel at an excellent location. Awesome breakfast. It will be better if SPA menu can be accessed easily”

  • Guest review

    10/10

    nicolas · partner · 2025-09-26

    “I’ll be back. Amazing service. Reminds me of Maldives. You’ll be spoiled after this.”

  • Guest review

    10/10

    Asako · family with children · 2025-09-24

    “お部屋の環境,清潔さ、心のこもったウエルカムレター、全てとても心地よいものでしたが、何よりも印象的かつ再訪したいと心から思えたのはスタッフの方々全ての自然でチャーミングな笑顔でした。 特に朝食リリーズのスタッフ、エントランスのベルボーイ?の方々の対応は素晴らしく一日の始まりをより心地よく,又帰りの疲れを癒してくださるかのような笑顔でした。 もちろん朝食のリリーズでのひとときは幸せそのものでした🎶 次回も是非利用させていただきたいですね。”

  • Guest review

    10/10

    yasmeen · 2025-09-21

    “Excellent service and hotel better than wallsorf Astoria . This hotel service , rooms , dining were excellent. The staff were so polite and accommodating I would stay again ”

  • Guest review

    10/10

    John · friends · 2025-08-31

    “Absolutely beautiful hotel. The views of the Marina Bay are breathtakingly beautiful. The staff are very eager to serve you and create a harmonious environment. So close to attractions, shopping and dining. ”

  • Guest review

    10/10

    YUKIJI · 2025-08-17

    “クラブラウンジが使いやすく、食べ物、飲み物も充実していて素晴らしかったです。”

  • Guest review

    10/10

    Verified traveler · 2025-08-01

    “Just perfect.”

  • Guest review

    10/10

    Stephanie · partner · 2025-07-29

    “Staff is incredible and anticipated our needs every time! The food was something out of a movie, so good!”

  • 4star not 5 star

    4/10

    Sooyoung · 2025-07-26

    “It's a nice hotel but nothing more special than other 5star rayed hotels in the area i.e. Marriott Surawongse, JW Marriott Bangkok, Hyatt Regency Bangkok are just as nice for a better price. I stayed at this Ritz-Carlton for 7 nights and although some staff try their best to be accommodating, the overall experience is not the "Ritz experience". The breakfast buffet is very limited compared to the above hotels or other 4star hotels. I got a package including breakfast but I wouldn't want to pay for it seperately. The dinner was very nice at the Lily's restaurant. When I dispute charges during checkout of $200+ laundry charge when they initially said it was complimentary, the response was "We cannot release your luggages unless you pay for it." ”

  • Guest review

    10/10

    Yasuko · family · 2025-07-04

    “スタッフの対応も良く、ゆったりと気持ちよく過ごせました。プールの後にサウナも利用して心身ともに整いました! 朝食が素晴らしかったです。 また訪問したいホテルの一つになりました。”

  • Guest review

    8/10

    Anuj · family · 2025-06-16

    “Slightly removed from the main areas of activity, but an excellent property overall. The staff is just outstanding! ”

  • Guest review

    10/10

    Valentina · 2025-06-02

    “We have a great experience ”

  • Fabulous

    10/10

    Richard · 2025-05-17

    “Fabulous and the ladies and gentlemen are terrific hosts ”

  • Guest review

    10/10

    Satoshi · friends · 2025-05-12

    “Happy stay in this hotel !!”

  • Overall lovely stay

    10/10

    Zahra · 2025-04-24

    “The hotel is new, location wise amazing views of Lumphini park. Also it’s next to One Bangkok so it’s convenient. Breakfast was very good with wide variety. Service could be improved as it was busy at times and they seem to be overwhelmed, but I think with time will get better. Overall would recommend this hotel.”

  • Guest review

    10/10

    Afsana · family with children · 2025-04-16

    “I’ve been fortunate to stay at several Ritz-Carlton properties, but this is easily one of my favourites. From the moment you arrive to the moment you leave, every detail, from the warm ambience and elegant decor to the exceptional staff - reflects true world-class hospitality. A special thank you to team members like Nana at breakfast and the lovely lady who greeted us upon arrival (I wish I remembered her name). Every interaction was kind and genuine. One standout feature was the thoughtfully designed separate women’s and men’s sauna and whirlpool area, which includes a serene Himalayan salt room with heated day beds and even a tiny rinse dryer for wet swimwear—every detail has clearly been considered for guest comfort. Thank you to the entire team for such a memorable stay. ”

  • Guest review

    10/10

    P · 2025-04-16

    “I think the hotel itself is a high-end one. I was not lucky enough to be given a room which had problems with air conditioning and the door to the balcony was broken. The life was installed with detectable buttons but the same lift was not functioning However, the staff members were helpful and enthusiastic in giving help. ”

  • Guest review

    10/10

    Jana · 2025-04-15

    “It was one of the best hotel stays we have had in a long time. Excellent hotel and staff and amenities were first class. The Manager, Lewis, is one of the best I have ever come across. Well done, and we will definitely return and recommend to our friends! Thank you all so much!”

  • Vidunderlig opplevelse

    10/10

    Vegard · 2025-04-09

    “En av de beste hotellopplevelsene jeg har hatt. Service i verdensklasse. Vennlighet i topp stil. Fantastisk eiendom. Nydelig frokost. Utsøkte rom.”

View all guest reviews

Hotel info and reviews come from third-party sources.