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Chiang Mai

Shangri-La Chiang Mai

89/8 Chang Klan Road, Chiang Mai, 50100

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation in Culturally-Rich Chiang Mai

  • Free-Form Pool and Spa

    Unwind in our free-form pool and rejuvenate at the spa after a day of exploring Chiang Mai's cultural treasures.

  • CHI, The Spa and Fitness Centre

    Indulge in private spa suites, beauty treatments, and keep fit at the fitness centre during your stay.

  • Culinary Delights at Kad Kafe and China Kitchen

    Enjoy a variety of international dishes at Kad Kafe, savor authentic Szechuan and Cantonese cuisine at China Kitchen, and relax with drinks at Dhala Pool Bar or afternoon tea at the Lobby Lounge.

Experience luxury and convenience at Shangri-La Chiang Mai - Book your stay now to create unforgettable memories.

HAPPI HIGHLIGHTS

  • Great service

  • Exceptional dining

At the hotel

Popular amenities

111 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Plunge pool
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Bar
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Hot spring bath
  • Non-smoking rooms
  • Open-air bath

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • Water slide
  • WiFi available

Review in focus

1,335 reviews
10/ 10
sensational breakfast and friendly staff
Paul · family with children · 2026-10-23

The guest experience

9.2out of 10
1335 verified reviews

Loved most

  • Great service
  • Exceptional dining

Worth knowing — Lacked value for money

How guests scored the stay

  • Cleanliness9.8

    Rooms were cleaned twice a day without request, indicating high standards.

  • Food and Beverage9.8

    Dining experience was exceptional, with high-quality buffet and breakfast.

  • Overall Experience9.4

    Exceeding expectations overall with a mix of outstanding amenities and some service shortcomings.

  • Location9.3

    Well-located, close to attractions like the Night Bazaar and Old City.

  • Amenities9.3

    Great facilities including a large pool with fun slides and kids' activities.

  • Service9.2

    Staff were exceptionally polite, responsive, and accommodating, with specific mentions of helpful team members.

  • Room Quality9.2

    Spacious rooms suitable for family needs, contributing to a positive experience.

  • Value for Money7.7

    Overpriced compared to local guest houses offering superior service.

Live guest feedback

Guest reviews

Consistent

91% of 11 recent stays rated 8+

9.21335 reviews
  • Guest review

    10/10

    Paul · family with children · 2026-10-23

    “sensational breakfast and friendly staff”

  • Perfect location to discover Chiang Mai with the safest area

    10/10

    Mutaz · couple · 2026-10-22

    “Clean and the most helpful staff ever , always smiling and ready to help with whatever their guests need .”

  • Going back home with lovely memories.

    10/10

    Fiona · family with children · 2026-10-21

    “Proximity to the airport.The staff were very kind and attentive.Loved the spa and the kids facilities especially the pool”

  • Guest review

    10/10

    nitzan · couple · 2026-10-20

    “Everything about this hotel was perfect. The location was great and he had easy time navigating our way through ghe city. The room was clean and the bed extremely comfortable. But the best part was definatly the staff. From the moment we checked in till check out they were very friendly and always willing to help. This was by far our favorite hotel in Thailand.”

  • Guest review

    10/10

    Jurrien · family with children · 2026-10-20

    “The beautiful room, the breakfast and the pool”

  • Excellent place to stay in Chiang Mai ! Service , facilities are amazing ! And the staff are so so hospitable and caring

    9/10

    Aashim · couple · 2026-10-19

  • Fijn verblijf , familiegericht

    10/10

    Ellen · family with children · 2026-10-13

    “Mooie ligging, fijn zwembad, veel faciliteiten”

  • Guest review

    10/10

    Terry · solo traveller · 2026-10-10

    “Most of all the staff. Each and everyone made my stay exceptional and special. The hotel has a nice decor. Facilities Amazing Location perfect!”

  • Perfect!

    10/10

    Jen · solo traveller · 2026-10-09

    “The building is resplendent in it's architecture and design. The grounds, pool and spa are second to none. My room was spotless, the bed, comfy but the star of the room were the pillows! Fantastic selection of several nations fare. All fresh and delicious . My compliments to the chefs and staff! The concierge Nu and Benz are exemplary as are reception staff and a special mention to the gentleman who communicated with me in the lead up to my stay. Thank you Shangri-la team for making my stay a wonderful memory! ❤️”

  • Great hotel and kind and nice staff

    9/10

    Ahmed · couple · 2026-09-14

    “The view was good, the staff were helpful and location”

  • No longer a 5 star hotel, neglected and focused on conference and tour groups

    5/10

    Marilyn · couple · 2026-09-09

    “Large comfortable room but totally overlooked by huge apartment block Daily fruit Wide offer in main breakfast restaurant but it gets overcrowded Kim and Wade deserve praise in the restaurant”

View all guest reviews

Hotel info and reviews come from third-party sources.