Indulge in pampering at the resort's spa, perfect for unwinding and rejuvenating during your stay.
Dining Delights and Entertainment
Savor international cuisine at Le Bayon restaurant, enjoy room service or grab snacks at the coffee shop. End your day with a drink at the bar while enjoying the arcade/game room.
Convenient Amenities and Services
From limo service to airport shuttles, this resort has you covered. Stay connected with complimentary wireless internet and enjoy the convenience of in-room refrigerators and LCD TVs.
Book your blissful stay at Phuket Orchid Resort and Spa for a luxurious beach getaway!
✦HAPPI HIGHLIGHTS
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Great family-friendly amenities
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Helpful and friendly staff
At the hotel
Popular amenities
28 listed
24-hour front desk
Airport transportation - pickup (surcharge)
Arcade/game room
Breakfast available (surcharge)
Conference space
Elevator
Free newspapers in lobby
Free self parking
Free WiFi
Full-service spa
View all amenities
Dining & drinks
Snack bar/deli
Fitness & outdoors
Garden
Terrace
Use of nearby fitness center (discount)
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Wheelchair accessible
Guest services
Luggage storage
Safe-deposit box at front desk
Supervised childcare/activities
Tours/ticket assistance
Services & essentials
Gift shops or newsstand
Limo or town car service available
Playground on site
Porter/bellhop
Reception hall
Shopping on site
Wedding services
Review in focus
248 reviews
10/ 10
Wonderful location right next to a beautiful beach staff are friendly as is everyone in Thailand.
The room was well presented had everything you need shampoo, hair conditioner, body lotion and body wash. The room service was excellent, they changed the room every day. New towels every day wonderful tidied up the room, left it in an excellent state and was overall brilliant experience.
Bell boys were good bringing the stuff up to your room.
And there's got to be particular attention paid to the bar staff and restaurant staff who work hard in extreme heat for not a lot of money and give a brilliant service, always with a smile. In particular Riff and Ball were awesome for us as they looked after us very very well.
I highly recommend this hotel as a great place to say. Yes some of the drinks and food at the hotel may be overpriced a little but it's still Thailand and it's cheap. But if you just walk outside the hotel there's lovely restaurants to eat from all of them, we never had a single piece of bad food or drink. You walk up and down the coastline there's some wonderful restaurants to eat, they're all really well recommended.
Wewent up to Patong to the shopping that's awesome all around there so that's only 300 baht to get there well worth it awesome Hotel come here.
Fantastic pools, waterslides, and a Starbucks cafe greatly enhanced the experience.
Service9.3
Staff was friendly, attentive, and went out of their way to assist with room changes and dining questions.
Location8.8
Convenient location with easy access to the beach and local eateries.
Overall Experience8.8
Despite some issues, the overall experience was enjoyable and served its purpose for a family vacation.
Value for Money8.2
Good value given the hotel's size and amenities, though dinner options were not great.
Cleanliness7.8
The room had a strong mold smell that affected the overall perception of cleanliness.
Room Quality7.8
Rooms were large and clean, but had a noticeable mold odor.
Food and Beverage7.3
Dinner was noted to be below average; recommend exploring nearby restaurants instead.
Live guest feedback
Guest reviews
Mixed experiences
80% of 20 recent stays rated 8+
8.4248 reviews
Wonderful place 😁
10/10
chaffmonkey · Family · 2026-04-04
“Wonderful location right next to a beautiful beach staff are friendly as is everyone in Thailand.
The room was well presented had everything you need shampoo, hair conditioner, body lotion and body wash. The room service was excellent, they changed the room every day. New towels every day wonderful tidied up the room, left it in an excellent state and was overall brilliant experience.
Bell boys were good bringing the stuff up to your room.
And there's got to be particular attention paid to the bar staff and restaurant staff who work hard in extreme heat for not a lot of money and give a brilliant service, always with a smile. In particular Riff and Ball were awesome for us as they looked after us very very well.
I highly recommend this hotel as a great place to say. Yes some of the drinks and food at the hotel may be overpriced a little but it's still Thailand and it's cheap. But if you just walk outside the hotel there's lovely restaurants to eat from all of them, we never had a single piece of bad food or drink. You walk up and down the coastline there's some wonderful restaurants to eat, they're all really well recommended.
Wewent up to Patong to the shopping that's awesome all around there so that's only 300 baht to get there well worth it awesome Hotel come here.”
The best family hotel
10/10
Adventure13861677962 · Family · 2026-04-02
“I been here at Phuket Orchid Resort &Spa many yime”
Extremely disappointing Hotel Expereince
2/10
sarasr2026 · Family · 2026-04-02
“My stay at Orchid was extremely disappointing due to the on-site tourism desk near reception (blue shirt staff).
After being scammed by an external agency (Nice N Easy) across the street, the hotel representative(Chantana) advised me to only book through their desk, claiming it was safer and that the hotel would support us if anything went wrong. Trusting this, I rebooked the same trip for 8600 baht (almost double the 4400 baht I originally paid).
However, the experience was misleading:
We were greeted and checked in by Alex at the site, instead of informing us during check in that all activities were cancelled, she boarded us on the boat, took us to the beach then informed us that our plans have drastically been changed.
My package included 2 activities and 2 snorkeling sites, but we only received 1 snorkeling site and limited alternatives
We were told all water activities were canceled due to weather, despite this being known all month
The replacements swing, or massage) were not suitable, especially as I was traveling with children
Instead of proper compensation, we were offered 450 baht drinks for activities worth ~2000 baht+
Even worse, I later saw other guests doing water activities.
When I requested a fair price adjustment based on what we actually received, the agency refused, claiming I “accepted” the drinks instead. The hotel manager’s response was simply that I could call the police.
This felt like being passed from one scam to another.
⚠️ Be very cautious — booking through the hotel tour desk does NOT guarantee legitimacy or support, do not choose any premium packages, and ask them to call the beach to cover the :weather and tides as they are all aware of the conditions before you arrive to the site. Shame on chantana and the Phuket Orchid staff and SHame on Alex from the banana beach and their deceitful tactics”
My second home
10/10
_H3405EU · Family · 2026-03-20
“Lilly Gift Kaimook and Netty staff at the front desk very kind and friendly. This is 5th time for me to stay here every time when I came back to here. They are can remember me really feel like home 🏡”
Best
10/10
_K1093XG · Family · 2026-03-20
“We really love to stay here thanks for staff named M,View,Fit,Rose they are the best staff!!”
Good
10/10
_E7430HW · Family · 2026-03-18
“We really love to stay here very thanks for staff named M,Fit,View,Joh they are perfect and they are very helpful and kindly.”
Phuket orchid resort
10/10
G1855NJmathilder · Family · 2026-03-12
“Our stay at the hotel was absolutely wonderful. The food was delicious, the location is perfect, and the whole place is simply beautiful. The atmosphere made it easy to relax and enjoy every moment.
The staff were incredibly friendly and helpful throughout our stay. A special thank you to Lilly, Anette, and Kaimook, who went above and beyond to help us during check-in and made us feel truly welcome.
We really appreciated their kindness and excellent service, and it made our experience even more memorable.”
Amazing holiday as a couple, also would suit families
10/10
M11BMkatet · Couples · 2026-03-12
“Stayed here for 5 days, amazing staff, very helpful especially young lady on front reception named Viewpoint, she is extremely friendly and has a great bubbly personality.
Also bartender at Le Bayon Bar at front of hotel named Phol (Pon) was the best bartender, great service, great drinks, very fun and friendly”
We come here first time but sincerely to say we really appreciate your staff service especially Lilly Gift Kaimook and D
10/10
ionis_art · Solo travel · 2026-03-08
“Warm welcome from reception staff”
Best
10/10
_R1724KB · Family · 2026-03-06
“The staff is very kind very Thanks for staff named M,Pop,View theyare the best service staff”
Would not recommend at all!!
2/10
LozMarto · Family · 2026-03-05
“Unfortunately we had the worst hotel experience here. And we have stayed in a lot of places. The rooms and facilities are old and run down. Pool areas and stairs rusty. Kids club terrible and nothing going on/ poor facilities. The main road is like a highway as soon as you step onto the street, so busy and crowded in this part of town. We booked direct with the hotel and were given a dark room in one of the older parts of the hotel and the damp/ mould smell was rank! I went down to the front desks the next day and asked to checkout, as we weren’t happy. They then offered us one of their newer rooms over near the kids pool. It was cleaner and no mould/ damp smell. That was ok but at 11pm that night the Russian families still let their kids in the kids pool despite it being closed from 9pm. We didn’t sleep and also found the pool crowded with Europeans who were rude and taking up l the sunbeds during the day. On our third day my middle daughter got food poisoning from pizza at the pool restaurant so we decided we were done. We forfeited 2 nights of our stay (which Miss Nancy said she would arrange a refund for us) but we never recieved the refund. Overall a disappointing experience and not a cheap stay either. We checked into the Marriott closer to the airport which was blissful and a much more enjoyable experience. We will never return to the Phuket orchid and never recommend it to anyone, it needs revamp an unsatisfied customers should have a right to be refunded when the facilities are not as promised (and definitely not what was in the photos)”
❤️
10/10
Adventure62671954759 · Family · 2026-03-02
“really enjoyed my stay here. The hotel offers excellent service and great facilities. The room was bright, comfortable, and very clean. Housekeeping did a wonderful job every day. The staff were attentive and helpful throughout my stay. The overall experience was smooth and stress-free. I would gladly stay here again.very thanks for staff named M,Fit,View,Pop,Afnan,Aus”
We loved our stay at Phuket Orchid resort
10/10
Missjessicag18 · NONE · 2026-01-01
“We loved our stay at Phuket Orchid resort. There was something for every age, from pools and water slides to swim up pool bars. There was everything we needed in walking distance including some market stalls, bars and restaurants and the beach, and it was really easy to get a tuk tuk to other areas. The rooms were really big and clean.”
Great stay for kids
10/10
Guide16818068798 · Couples · 2025-12-29
“It was fantastic place especially if you have kids and who loves swimming and water slides
Hotel staff is great and attentive and love to give soft toys to toddlers :)
Just as a token of gratitude I would like to
give my thanks to
lilly, gift, netty , kaimook, melanie who helped us to change rooms as we have minor issue in the old room
and thanks to sam for helping all the questions in the dining section as she was very fluent in english and I forgot the person name who always brought cantaloupe for my kid as that is the only fruit he eats eve it is not available in the buffet .
Overall if you have kids and want to spend time in the pool and beach , just go ahead. Only remarks I have is dinner is below average , skip buying it for the entire stay as we did as there are few decent restaurants close by and kind of expensive bar”
Nice 4* hotel
8/10
Salpaesalu · Family · 2025-12-29
“Fist of all - you get what you are paying for. This resort is huge and we were there in the high season.
Good:
the breakfast is nice, many options, the rooms are tidy, the staff is mostly smiling and friendly. The bar staff was looking a bit tired at times. The resort is close to the beach and 400 baht to Patong and the ride was pretty. The slides were fun!
The starbucks cafe in the lobby - saved my day coffee wise - it was brilliant! The grounds of the hotel are well kept, beautifully green and lush
Not so good:
While the room was cleaned daily and kept nice and tidy, it smelled like mold, like very strongly. I never addressed it to the hotel while there, since both of our booked rooms smelled, i figured they wont be able to change it right then and there anyway. Today i unpacked my suitcase and alllll of my clothes smelled like mold.
The sunbeds - since the hotel was fully booked - the mission of getting sunbeds after like 8am was mission impossible, people went out like 6:30-7 am to reserve the sunbeds and the only option to was to do the same. After day 3 i got up at 7, went downstairs, put my towels on sunbeds and went back up to keep napping- the hotel should really have some kind of system in place for this issue.
Nobody is speaking about the general situation in this town and phuket in general - it is basically 95% russians, most signs are also in russian and even menues are translated into russian. They act like they own the place and it was really strange. But i guess it is what it is, considering the situation atm.
Overall - it was a nice vacation. Not sure i would go again since we usually like smaller resorts, but for this year it worked its purpose - to get some warmth, sun and rest.”
Great family vacation
8/10
joonash224 · Family · 2025-12-26
“Great family vacation! Very friendly staff with smile on their face. Delicious food and nice waterslides. I had to have a business meeting and Ms. Nancy and Ms. Pumpui were very kind to let me use their class room to take that meeting in peace.”
This is the best hotel ever i had stay thanks for staff named M,View,Pop they are very helpful and friendly we really lo
10/10
Anatasiaana · Family · 2025-12-25
“This is the best hotel ever i had stay thanks for staff named M,View,Pop they are very helpful and friendly we really love to stay here”
Good hotel horrible food
4/10
robineC9491DH · NONE · 2025-12-25
“The hotel as a whole is super nice, with very nice lighting and atmosphere. However, the food is a complete disaster. Absolutely do not buy any food packages like we did. We tried the food four times but then threw away our food voucher as both the taste and cleanliness are poor around Buffer. We went with a stomach virus that kept us indoors for a week. VERY poor cleanliness.
Service is great! If you want anything it takes 5-10min to get help with whatever.”
Not for us
2/10
Percypot · Family · 2025-12-24
“I would not recommend this hotel. It is dated and in need of improvements throughout.
Location good and near nice restaurants and coffee places.
Room felt damp.”
Fantastic staff and management!
10/10
monikat981 · Family · 2025-12-24
“Thank you Phuket Orchid resort & spa in Karon for another fantastic stay! I would especially like to say a big thank you to Joh in the reception and her fantastic colleagues and manager for making our experience fantastic this year too! We celebrated our 60th and 80th birthdays this year and you have made sure we had a fantastic holiday! The hotel is very suitable for families as there is a fantastic pool area and close to the beach. But it is a hotel that also suits us a little older as there are no heights and nice walking paths. very good breakfast with lots to choose from and in the evenings there is entertainment, there are also pool evenings etc. Very good hotel that is highly recommended!”
