Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center.
Dining Experience
Enjoy Thai cuisine at The Harbor, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
Convenient Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 390 individually decorated guestrooms, featuring refrigerators and LCD televisions.
Book now to experience luxury and convenience at its best!
✦HAPPI HIGHLIGHTS
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Best massage in Phuket
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Welcoming staff
At the hotel
Popular amenities
24 listed
24-hour front desk
Arcade/game room
Banquet hall
Breakfast available (surcharge)
Coin laundry on site
Designated smoking area
Elevator
Fitness facilities
Free WiFi
Health or beauty spa nearby
View all amenities
Pools & wellness
Pool sun loungers
Dining & drinks
Snack bar/deli
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Terrace
Rooms & comfort
Television in common areas
Getting around & access
Wheelchair accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Guest services
Luggage storage
Meeting rooms
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Playground on site
Porter/bellhop
Review in focus
125 reviews
2/ 10
This hotel they really have no respect towards the customer .No one at reception taking the call.I asked them why you are not picking they said they cannot hear sound. staff are rude,No one to help luggage to the room and from the room while check in and check out ,No hot water for bathing.but good swimming pool and gym
Coastal11162216084 · Family · 2025-12-26
The guest experience
8.6out of 10 125 verified reviews
Loved most
Best massage in Phuket
Welcoming staff
Worth knowing — Infested rooms · Arrogant staff
How guests scored the stay
Service10.0
Hospitality praised, but some complaints regarding staff behavior.
Location9.5
Conveniently located near market, beneficial for travelers.
Amenities9.5
Spa service highly rated, indicating good amenities.
Food and Beverage9.5
Not specifically mentioned, assumed average for hotel status.
Overall Experience9.1
Mixed feelings due to poor cleanliness and service issues.
Value for Money8.6
Value perceived as low due to additional charges and poor service.
Live guest feedback
Guest reviews
Mixed experiences
65% of 20 recent stays rated 8+
8.6125 reviews
Not good
2/10
Coastal11162216084 · Family · 2025-12-26
“This hotel they really have no respect towards the customer .No one at reception taking the call.I asked them why you are not picking they said they cannot hear sound. staff are rude,No one to help luggage to the room and from the room while check in and check out ,No hot water for bathing.but good swimming pool and gym”
Reeled In by Comfort & Good Vibes
8/10
DasAniruddha · Business · 2025-12-17
“Stayed at Fishermen’s Harbour Urban Resort for three nights in Dec 2025 and it was a lovely surprise. Super friendly staff, great amenities, and a vibe that makes you feel instantly relaxed. Everything was easy, comfortable, and thoughtfully done, no fuss, just a genuinely good stay. The kind of place where you come back after a long day and think, ah yes, this works. Would happily stay here again.”
Stay
10/10
J1804VRriab · Couples · 2025-12-05
“The experience was very good especially the spa, pool. The stay was pleasant. Rooms were clean, good staff, food. The spa service was best.”
its ok but not perfect
6/10
496asadn · Couples · 2025-11-24
“swimming pool was under maintenance. The breakfast was OK not perfect, no cheese for example , we booked this place for our honeymoon, but the honeymoon room was full, so we get a deluxe room although they told us they would give us a honeymoon pack, but they didn't, other things was good. Their room service was good and they should really ask some of the guests not to talk so loud in the 7 AM”
Amazing Thailand
10/10
syedsaifulmahmoodh · Friends getaway · 2025-11-09
“Very nice hotel
Very good management
Mis May is so kind
Breakfast Very nice
Rooms condition good
Location also very good”
Good
10/10
alirezam922 · Couples · 2025-10-29
“Good location and friendly staff also near the beach we’re recommended to stay here for your holiday. Hope to comeback and stay here.”
Bad
2/10
636pejmane · Friends getaway · 2025-10-27
“This hotel did not even meet the standards of a three-star property.
The cleanliness was poor, maintenance was lacking, and the staff behavior was unacceptable.
The breakfast was very bad and completely inappropriate.”
Nice stay
10/10
Curious14699383168 · Couples · 2025-10-19
“Nice room and good services. Happy checkout. Nice food. Glad to be here. I recommend for couples and family. Since all the facilities is nearby and the market is also close by . It is a convenient stay”
Review
8/10
110riyam · Family · 2025-10-19
“We had a good stay with very good room service and other amenities. Though the rooms lack a bit lighting. It would be better if there is more lights in the room so that the rooms will be bit more brighter. Weighing machine could be made free for the guests as most of the nearby hotels do it for free.”
Excellent
10/10
Z1187QWamitp · Family · 2025-10-17
“Very good… nice to stay and peace place ……… excellent rooms…………………………………………………………………………………………………………………………………….”
Nice place
10/10
mohsenb771 · Solo travel · 2025-10-16
“Its nice place 🌹 and very clean and have nice person ……… and nice breakfast and poll and gym ……………………………………………………………..”
No safety, stolen jewellery and breach of privacy!
2/10
nehav756 · Family · 2025-10-12
“My jewellery and cash was stolen from my locked room in my absence. Staff is rude and non-cooperative. (Have added a screenshot of the entire issue). No resolution or reply from the hotel property.
Rooms are small and not upto the mark. Food is terrible too.
They also ask for only cash deposit so that they can blame anything on you to earn from the security deposit amount.
I would never recommend this property to anyone.”
Aminpsy
6/10
amins940 · Family · 2025-09-25
“It was good but it could be better .
Breakfast wasn't good. I didn't like it.
The room was not bad not good.
It was far from paton beach.”
This hotel is giving me a good experience, Experience service,cozy room, and perfectly location, very clean and friendly
10/10
E3835IXpl · Family · 2025-09-24
“This hotel is giving me a good experience, Experience service,cozy room, and perfectly location, very clean and friendly staff”
Jai is very supportive and full of joyfull. I think everyone should be like her please add people like jai and but room
10/10
kailashw2025 · Friends getaway · 2025-09-21
“Jai is very supportive and full of joyfull. I think everyone should be like her please add people like jai and but room cleaning staff was rude Little bit”
Excellent
10/10
honeyw658 · Friends getaway · 2025-09-21
“Hotel is very good their receptionist are very friendly. they are very supportive. But the room staff are very rude and need to be as supportive as receptionist.”
Rooms are nice with good breakfast, staff is exceptional, pool is great , definitely will visit again
10/10
Amankalra_in8 · Business · 2025-09-19
“I stayed at this hotel many times , this time I conducted 2 groups if 60 & 64 pax on 08th and 10th sept , everything as usual is great , even conducted 2 pool parties at wave (hill) there was a confusion about the timings from catering & hotel team , so kindly mention to the guides correctly in future , rooms are good so as the breakfast , staff is exceptional like always , definitely will recommend and visit again .Thanks”
Absolutely Absurd and very unwelcoming receptionist. staff
2/10
532sanjaykumarm · Business · 2025-09-11
“Absolutely absurd reception staff, esp. Recetionist name MAM doesnot know to how to talk with guests, they don't want to understand the problem or they don't know English. Hotel is not so great as it portrayed in internet. I ask all Indians to avoid staying here.”
Guest review
10/10
nabamid · NONE · 2025-07-25
“Best massage in phuket.Ms Judy knew all the pressure point very professional. Amazing hospitality. If you want massage its the best i have tried thai massage and aroma massage both were the best”
In all they create situations by providing oil stained pillow N charge U ,Red ants infested rooms u complain u charged?Y
2/10
Culture26493775445 · Friends getaway · 2025-07-24
“Don't ever stay in this particular hotel it is very challenging no bell boy,staff is very arrogant they create situations first time they claimed no reservation after taking paper now on first day i noticed oiled pillow cover and report to house keep staff who instead of sorting out my disgusting at time of billing they claimed oil stained charge me 160 Bhat picture enclosed the staff talk very arrogantly and only a money making empire the room are infested with ants but if we complain we will be charged for bringing in pest go only if want to be charged & cheated
Trip typeHoliday · Friends
RoomsInfested with ants and hand shower not working”
