Indulge in body treatments at the spa or unwind in the outdoor pool and sauna. Stay active in the modern fitness center.
Gourmet Dining and Bars
Enjoy delectable meals at THE SCARLET or opt for 24-hour room service. Sip on drinks at the bar/lounge or poolside bar.
Convenience and Comfort
With complimentary Wi-Fi, business center, and express check-in, your stay is hassle-free. Retreat to well-equipped guestrooms with Smart TVs and stunning views.
Book now for an unforgettable experience.
✦HAPPI HIGHLIGHTS
✦
Helpful breakfast staff
✦
Large villa
At the hotel
Popular amenities
24 listed
24-hour front desk
Banquet hall
Bicycle rentals nearby
Billiards or pool table
Breakfast available (surcharge)
Concierge service
Elevator
Express check-in
Express check-in/check-out
Express check-out
View all amenities
Pools & wellness
Full-service spa
Sauna
Fitness & outdoors
Fitness facilities
Free use of nearby fitness center
Rooms & comfort
Television in common areas
Safety & cleanliness
Fireplace in lobby
Multilingual staff
Smoke-free property
Getting around & access
Free self parking
Guest services
Safe-deposit box at front desk
Services & essentials
Free WiFi
Limo or town car service available
No single-use plastic water bottles
Wedding services
Review in focus
102 reviews
8/ 10
The reception staff were very rude when we checked in. Our villa smelt of dampness and has mould around the air con and also in the bathroom, the complex needs a good clean and tidy up and is seems a little run down.
Breakfast was ok, but not as large variety as other hotels. The staff at breakfast were very nice and helpful.
Our villa was very large and the complex was very quiet with no one hardly in the pool. Great spot for relaxing
For $120AUD per night it was a good price.
michelle · 2025-09-19
The guest experience
7.8out of 10 102 verified reviews
Loved most
Helpful breakfast staff
Large villa
Worth knowing — Rude reception staff · Cleanliness issues in the villa
How guests scored the stay
Location8.6
Nice and quiet location with beach dine in option.
Service8.6
The staff at breakfast were very nice and helpful.
Value for Money8.5
For $120AUD per night it was a good price.
Overall Experience8.4
An average stay with some positives but noticeable drawbacks.
Food and Beverage7.6
Breakfast was ok, but not as large variety as other hotels.
Amenities7.6
The complex was very quiet with no one hardly in the pool.
Room Quality7.6
Our villa was very large but had cleanliness issues.
Live guest feedback
Guest reviews
Mixed experiences
60% of 20 recent stays rated 8+
7.8102 reviews
Average stay
8/10
michelle · 2025-09-19
“The reception staff were very rude when we checked in. Our villa smelt of dampness and has mould around the air con and also in the bathroom, the complex needs a good clean and tidy up and is seems a little run down.
Breakfast was ok, but not as large variety as other hotels. The staff at breakfast were very nice and helpful.
Our villa was very large and the complex was very quiet with no one hardly in the pool. Great spot for relaxing
For $120AUD per night it was a good price. ”
Nice and clean hotel walking distance to shops
8/10
Amoldeep · 2025-08-27
“Nice and quite location with beach dine in option
”
Guest review
2/10
Anja · partner · 2025-01-14
“Absolut eklig ”
Guest review
8/10
Carina · family · 2025-01-06
“Det var ok”
Nice family hotel
8/10
song-min · 2025-01-02
“The hotel was well-kept; the pools were huge and nice. the beach is nice to sit on but not suitable for swimming. There are a few restaurants nearby and spas. The location was slightly out of way from the central business district. ”
Guest review
10/10
Manida · family with children · 2025-01-01
“Great service, family friendly & private beach. ”
Guest review
4/10
Kiera · 2024-12-27
“Initially I booked with Zign Premium Villas which is the sister property and right across the street. However the check-in process was a disaster so I decided to just stay at the Zign Hotel. The room was ok. Beds were hard and thin covers. The staff was not friendly except the bellsman who helped me with my luggage. I ordered room service twice and my order was wrong BOTH times even after the waitress repeated the order. The food was terrible. The only things I enjoyed were the spa and the private beach access. It’s very far from everything and it’s really hard to get a taxi to go into the city. ”
Guest review
2/10
Vilma · family · 2024-11-30
“Be careful of this place. Our entire floor smell like mold and probably had mold. I checked out early of my hotel due to an emergency and they refused to give me a refund to I ended up calling my credit card. Additionally, they were kinda of racist towards us, they paid more attention to the Koreans guests and Chinese guests than us. Please avoid this hotel at all cost. ”
“Beskriver have udsigt men fik villa med udsigt til gammel forfalden mur og ukrudt, viste billeder til dem i receptionen og de var ligeglad. Morgenmad helt fint men hende den ældre der lavede æg var godt nok en sur en og ikke service ved hende”
Guest review
10/10
Jennifer · family · 2024-04-17
“I’m grateful for the kind staff. The hotel is beautiful and a perfect place to hide away and relax while having massages nearby and there’s a bar on the corner that stays open late. Very sweet accommodation. Thank you for hating me and my son. ”
Guest review
8/10
STEPHAN · friends · 2024-03-29
“Freundliches Personal, Frühstück gut, leider kein Smart TV ”
Für ruhesuchende Gäste
8/10
Richard · 2024-03-29
“Es ist eine schöne Hotelanlage. Sehr gepflegt.
Leider liegt das Haus etwas abseits.
Kein Shuttle Bus bis zur Hauptstrasse.
Der Weg muss zu Fuss, ungefähr 15 Minuten, zurückgelegt werden. Oder man bestellt sich ein Taxi,
am besten mit einer App.
Dafür ist die Luft hier besser, als im Zentrum von Pattaya und bedeutent ruhiger, ist es auch.
”
Guest review
8/10
STEPHAN · friends · 2024-03-27
“Alles bestens Personal sehr freundlich außer der Fernseher hat kein Smart TV ”
Guest review
6/10
Ka Chun rocky · 2024-03-06
“坐廁經常塞”
Guest review
8/10
jonas · 2024-02-27
“Ikke 5 stjernes. Men en ok 4 stjernes hotell. Vi budde på villa biten som var roligt å fint”
Guest review
8/10
SOONHA · family · 2024-02-13
“가성비 맛집”
A fuir
2/10
emmanuel · 2024-01-04
“On vous demande encore la caution en cash dans un hôtel 5 étoiles..
L’électricité qui s’arrête tout le temps dans votre chambre, aucune prise à coté de votre lit.
Un personnel pas aimable, qui ne s’occupe pas de votre valise ni même de s’intéresser si vous voulez un taxi.
Tout est vieillot, même la piscine n’a rien d’extraordinaire et ce n’est pas en mettant 2 dinosaures à coté que ça va changer quoi que ce soit, allez donc voir comment ça se passe dans les autres hôtes 5 étoiles de la ville, vous allez être surpris… a fuir !”
Guest review
10/10
ULYSSES · 2024-01-01
“Very nice my view of the sea was great. I will stay again ”
Guest review
6/10
Kanhaiya · family with children · 2023-11-30
“Overall Property is too old and not good if you are Indian and Vegetarian, The Hotel is only good for Chinese, Korean, and Japanese tourists. We survive only on bread and fruit for breakfast no other option”
