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Phuket Town

Royal Phuket City Hotel

154 Phang-nga Rd, Phuket Town, 83000

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Experience the Vibrant Heart of Phuket at Royal Phuket City Hotel - SHA Plus

  • Wellness & relaxation

    Spacious Rooms with Thai Touches:: Enjoy air-conditioned rooms adorned with colorful Thai decor, featuring modern amenities like a satellite TV and personal safe for a comfortable stay.

  • Dining & drinks

    Relax by the Outdoor Pool and Indulge in Authentic Dining:: Unwind by the outdoor pool or sneak in a workout at the fitness center. Treat your taste buds to authentic Chinese cuisine at the Yan Long Restaurant for a delightful culinary experience.

  • Location & surroundings

    Convenient Location for Exploring:: With Hok Nguan Kung Shrine a short walk away and Wat Chalong Temple a quick drive, explore the cultural gems of Phuket with ease.

Book your stay now and make the most of your Phuket getaway at Royal Phuket City Hotel - SHA Plus.

HAPPI HIGHLIGHTS

  • Clean and comfortable rooms

  • Good location

  • Friendly staff

At the hotel

Popular amenities

98 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
View all amenities

Pools & wellness

  • Fence around pool
  • Fitness/spa locker rooms
  • Massage services
  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

1,381 reviews
3/ 10
Localização e ginásio com piscina
Francisco · extended group · 2026-10-23

The guest experience

8.2out of 10
1381 verified reviews

Loved most

  • Clean and comfortable rooms
  • Good location
  • Friendly staff

Worth knowing — Outdated facilities · Issues with cleanliness · Limited service response

How guests scored the stay

  • Location9.1

    Many guests appreciated the location, noting its proximity to attractions.

  • Service9.1

    Generally positive sentiments about the staff's friendliness and willingness to help.

  • Overall Experience8.6

    Overall stay was positive, with some criticisms that didn't significantly affect the overall enjoyment.

  • Amenities8.1

    Facilities were noted as good, but some were seen as outdated.

  • Cleanliness7.9

    Some reviews mention cleanliness positively, but there are concerns about old and unclean bathrooms.

  • Food and Beverage7.9

    Most guests found breakfast and dining options overrated for the hotel class.

  • Room Quality7.5

    There are mentions of outdated rooms needing modernization.

  • Value for Money7.5

    Concerns about pricing versus what was provided, especially regarding food and beverage.

Live guest feedback

Guest reviews

Mixed experiences

50% of 12 recent stays rated 8+

8.21381 reviews
  • Desilusão

    3/10

    Francisco · extended group · 2026-10-23

    “Localização e ginásio com piscina”

  • Location, Convenience, Comfort

    9/10

    อากิระ-Akira · family with children · 2026-10-23

    “The staff were authenticly warm, friendly, and professional. The lifts were fast and with very little wait time. The hotel fitness centre was better than most hotels. The 19th floor rooftop lounge and restaurant offered scenic views and a relaxing atmosphere. The location was excellent for walking to the old town destinations.”

  • Guest review

    8/10

    Kevin · family with children · 2026-10-22

    “Staff were always friendly and welcoming. Nothing was too much trouble.”

  • エクセレント

    10/10

    Takuya · solo traveller · 2026-10-19

    “最高全てスタッフ”

  • חדרים גדולים ונוחים הצוות ממש נעים

    6/10

    ברכה · couple · 2026-10-15

    “הצוות מאוד נעים מאוד קרוב לעיר העתיקה מי שמחפש את הצד של הבנגלה קצת מרוחק ולא מתאים”

  • Loved the location and the staff were enthusiastic and friendly, the building was tired in places and the breakfast was

    7/10

    Keith · couple · 2026-10-12

    “Good location and very friendly staff.”

  • Guest review

    7/10

    Hans · couple · 2026-10-08

    “Ontbijt, zwembad, kamer”

  • ERA UN CINCO ESTRELLAS, AHORA ES UNO DE TRES ESTRELLAS

    1/10

    JESUS MANUEL · couple · 2026-09-10

    “El Hotel se ha deteriorado y ha disminuido demasiado su calidad. Yo he estado varias veces alojado en años anteriores y era muchísimo mejor. Ya no es un cinco estrellas, es un tres estrellas como mucho.”

  • Great Stay

    10/10

    Lai · solo traveller · 2026-09-09

    “Clean, great amenities and facilities, fantastic location.”

  • Excellent

    10/10

    LE DANG TRUONG GIANG · solo traveller · 2026-09-03

    “View is so beautiful with sea and mountain, rooms are so big and comfortable, the staff are so friendly. Location is great, near the old town, have dragon line bus stop on the front door, the breakfast is delicious.”

  • Muy bonito y práctico

    8/10

    Anna · family with children · 2026-09-03

    “La ubicación es muy buena y el alojamiento es muy lujoso”

  • Super convenient and comfy enough but don't expect the luxury advertised.

    1/10

    Peter · couple · 2026-08-27

    “Location close to the original city centre”

Hotel info and reviews come from third-party sources.