Hotelaholic

Phuket Town

The Westin Siray Bay Resort & Spa, Phuket

21/4 Moo 1 A.Muang, Phuket Town, 83000

8.4 Excellent2274 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Bayfront Property with Stunning Ocean Views

  • Fitness Facilities and Infinity Pools

    Stay active with our range of fitness facilities and take a refreshing dip in one of our three infinity pools overlooking the ocean.

  • Spa and 24-Hour Concierge Desk

    Relax and rejuvenate at our on-site spa, and rest assured knowing our 24-hour concierge desk is always available to assist you.

  • Panoramic Sea Views and Modern Amenities

    Enjoy breathtaking sea views from your private balcony in our modern rooms equipped with a flat-screen TV, iPod dock, and DVD player.

Experience the ultimate blend of luxury and relaxation at The Westin Siray Bay Resort & Spa Phuket. Book your stay now for an unforgettable seaside getaway.

HAPPI HIGHLIGHTS

  • Beautiful views

  • Helpful staff

At the hotel

Popular amenities

102 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Baby safety gates
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Plunge pool
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Indoor play area
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

2,274 reviews
9/ 10
The sea view, specious rooms
Dushani · extended group · 2026-06-22

The guest experience

8.4out of 10
2274 verified reviews

Loved most

  • Beautiful views
  • Helpful staff

Worth knowing — Poor cleanliness · Slow service and cold food

How guests scored the stay

  • Location10.0

    Many reviews praised the beautiful views and proximity to the beach.

  • Overall Experience9.6

    Despite negatives, many guests had a positive experience overall and recommended the hotel.

  • Amenities9.1

    Spa and pool areas were well received; however, some guests felt more sunbeds were needed.

  • Service8.6

    Service was described as poor with long wait times, although some staff were noted as helpful.

  • Room Quality8.1

    Rooms were described as outdated and needing renovation but appreciated for their views.

  • Value for Money7.6

    Several comments indicated the hotel did not meet expectations for a 5-star rating, leading to perceptions of overpricing.

  • Cleanliness7.1

    Multiple comments indicated rooms were not clean and in need of renovation.

  • Food and Beverage7.1

    Food service was criticized for being slow and often cold.

Live guest feedback

Guest reviews

Mixed experiences

82% of 11 recent stays rated 8+

8.42274 reviews

  • Very comfortable beds, in a specious room with beautiful views

    9/10

    Dushani · extended group · 2026-06-22

    “The sea view, specious rooms”

  • Bad experience in the Westin

    2/10

    daniellyb785 · Couples · 2026-06-11

    “I’m so disappointed with the experience and the stay. We booked for our long wait holiday. During the booking, we are not been informed the hotel was in upgrade and close 50% of the facilities. We only been informed that we cannot enjoy other facilities after check in the hotel. The first hotel room been arranged is so old and not maintained. The toilet water drain is not close and with insects coming out. The room had terrible smells. After that we’ve been transfer to another room but with same type. Obviously the smells is better due to they spray air freshener in advance. And the toilet window blind was spoilt and can’t adjusted. But the room condition is still very old and not being well maintained. We called to request upgrade the room type but the receptionist repeat that 50% of the hotel room is closed and under upgrade so do not have another room type and not even can enjoy other facilities. The breakfast was very limited and not even could reach 3 stars standard. Requested sunny side up and scramble but come will the egg that burnt. And there’s no water supply in the morning for 2 hours! The sofa and the bed was so old and not being well maintained until it’s run of shape and function. The TV function been locked and can’t connect to YouTube. We are so disappointed on the overall stay. Westin should inform us in earlier on the 50% upgrading status so we could manage our expectation when we place the booking. We are paying the same but we can’t entitle the same facilities and even worse experience is the sadness part. We can’t even have chance to enjoy the private beach that should provide by the hotel due to its close for upgrading. We booked the Westin due to the private beach. I hope the Westin really look into it! My stay is from 10 June 2026 - 13 June 2026”

  • Guest review

    10/10

    Mahmoud · solo traveller · 2026-06-09

    “The place, the views and most important it's quite”

  • Guest review

    8/10

    Ravi · solo traveller · 2026-06-08

    “View. Vibe. Food.”

  • Stunning resort in the quiet side of Phuket

    9/10

    Thembelihle · solo traveller · 2026-06-05

    “Service, location (very quiet), stunning rooms with views”

  • Nice stay

    10/10

    Gogula · solo traveller · 2026-06-03

    “Location of resort Cleanliness of premises and rooms Courtesy of staff”

  • The view is worth it. The stay is so so.

    6/10

    dan13June · Friends getaway · 2026-05-28

    “The stay was pleasant. The staff were all very pleasing. In particular, 2 staff, Bambi & Fern, both dedicated and smiley. The software - people is good but the hardware - hotel needs much upgrading and sprucing up as it showed signs of wear and tear everywhere. At least the main swimming pool is still properly maintained. But one thing’s won’t change and that’s the view from the rooms facing the Bay. It’s superb and mesmerising in the evening. Word has it that June 2026 will be their last month and after that this property will embark on a major renovation to gain a new identity - Ritz Carlton.”

  • All five-star experience

    10/10

    Ltanglt · Solo travel · 2026-05-26

    “The Westin Siray is a beautiful hotel on the water. This is my first time staying at the hotel and my first impression was the professionalism exemplified by Bambi and Nina to help with my check-in. Over the 3-night stay I continue to love my experience with the hotel: the main pool, the private beach, breakfast, in-room service for dining and housekeeping. I saw Nina and Bambi and also got to know Lena of the front desk a few more times and they were amazing helping the guests to check in and with other services needs. I would even say as a result of these young people providing first services I would definitely come back next time. Nina was also on the royalty team and she called my room number for feedback etc.”

  • Beautiful stay at the Resort

    10/10

    22suzibb · Couples · 2026-05-24

    “The Resort is beautiful but it is in the process of getting converted to Ritz Carlton so there is construction going on but it didn’t bother us at all. We had a beautiful 2 bedroom villa with a private plunge pool and incredible views! The service was increíble specially from Nektide Nattasit, he made our coffee drinks at breakfast. All the staff was friendly and attentive.”

  • It was nice

    8/10

    Ashlesha · extended group · 2026-05-21

    “Was lovely and serene! Loved the facilities and the staff were super helpful and friendly!”

  • Séjour exceptionnel

    10/10

    Chantal · couple · 2026-05-18

    “Nous avons passé un excellent séjour, le personnel est très attentionné et souriant, emplacement de choix, site hyper tranquille, déjeuner gargantuesque!”

View all guest reviews

Hotel info and reviews come from third-party sources.