Luxurious Accommodation with Stunning Lagoon Pool Views
At Twinpalms Phuket, indulge in spacious rooms and suites with private terraces overlooking the lagoon pool. Enjoy amenities like cable TV, rain showers, and a fully-stocked minibar. The resort boasts the Oriental Spoon Grill & Bar, offering a diverse menu and dining experience.
Relaxing Spa Services and Fitness Center
Unwind at the Palm Spa with a range of rejuvenating treatments or stay active at the fitness center. Take a dip in the salt water pool or explore the tropical gardens surrounding the property.
Convenient Amenities and Nearby Attractions
With free Wi-Fi, parking, and a 24-hour reception, Twinpalms ensures a seamless stay. Explore nearby beaches with a complimentary shuttle service or visit dining venues like Shimmer Restaurant and Catch Beach Club.
Book now to experience luxury and relaxation at Twinpalms Phuket!
✦HAPPI HIGHLIGHTS
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Excellent service
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Beautiful amenities
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Spacious and clean rooms
At the hotel
Popular amenities
79 listed
24-hour front desk
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Bar
Beach
Beauty Services
Breakfast takeaway containers
View all amenities
Pools & wellness
Fitness/spa locker rooms
Manicure
Massage services
Outdoor pool
Pedicure
Pool bar
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Cooking class
Delivered food - securely covered
Food delivered to guest room
Fruits
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Garden
Golf course
Outdoor furniture
Personal trainer
Sun loungers or beach chairs
Terrace
Rooms & comfort
CCTV in common areas
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Free Parking
Parking
Private parking
Shuttle service
Valet parking
Guest services
Concierge service
Currency exchange
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Tour desk
Services & essentials
Business center
Car hire
Cashless payment available
Daily housekeeping
Designated smoking area
Face masks for guests available
Family rooms
Free WiFi
Key card access
Room service
Sun umbrellas
Thermometers for guests provided by property
WiFi available
Review in focus
464 reviews
8/ 10
Room very nice and food.
Daan · solo traveller · 2026-10-17
The guest experience
9.2out of 10 464 verified reviews
Loved most
Excellent service
Beautiful amenities
Spacious and clean rooms
Worth knowing — Food poisoning experience · Dirty beach area
How guests scored the stay
Service10.0
Staff were incredibly attentive and provided excellent service.
Overall Experience9.7
Overall a very enjoyable stay despite some issues.
Amenities9.5
Beautiful pool, gym and gardens.
Room Quality9.5
Rooms were described as very nice and clean.
Location9.0
Proximity to Surin Beach, but area reported as dirty.
Value for Money9.0
Solid value, but some dissatisfaction with food charges.
Cleanliness8.5
Concerns about food cleanliness and dirty beach areas.
Food and Beverage8.5
Good breakfast and food but issues noted with one restaurant.
Live guest feedback
Guest reviews
Consistent
93% of 14 recent stays rated 8+
9.2464 reviews
Wonderful stay without loud music at pool.
8/10
Daan · solo traveller · 2026-10-17
“Room very nice and food.”
Amazing! Will stay here again!
9/10
Keanna Maria · couple · 2026-10-13
“Property is designed beautifully. I especially like that the swimming pool closes late, so you can have a late night swim. Staff was lovely and room was spacious and clean!”
very satisfied with the resort and would happily return.
9/10
Christiaan · solo traveller · 2026-09-14
“Room was excellent and facilities were clean and designed for comfort. Excellent gym”
Exceptional Serene Oasis
10/10
Liesbet · solo traveller · 2026-09-10
“There is nothing to be improved, this is heaven, and every box is ticked at 10/10. The service, the rooms, bed, the incredible pool, gardens and serenity. The breakfast had everything, the fruit service at 3pm every day was a beautiful experience. With a room upgrade as well in the mix... and a special mention to the extensive fitness centre.”
Guest review
4/10
Ahmed · couple · 2026-09-06
“Property is perfect”
Great accomodation
10/10
675eunbink · Couples · 2026-08-29
“Great room condition, great pool, great staffs”
Wansa made our stay very comfortable and smoothed
10/10
monitac2019 · Couples · 2026-08-29
“My experience was excellent from start to finish. Wansa was very professional and I really appreciated her service. She stands out as the best employee with a friendly smile. Our stay at Twin Palms was fantastic; we have travel around the world, and the reception staff's customer service is the best we've encountered definitely a five start. Wansa made our stay smooth and enjoyable, always ready to assist and greeting us warmly when we arrived or left.
coming back next year and going through booking with Wanda.”
Great service from Pisit !
10/10
332vanishaj · Family · 2026-08-28
“We spent 4 nights at this hotel and resort and loved every minute. Pisit, a concierge, looked after us the whole time and couldn’t have been more helpful. From booking us taxis to recommending places to visit, he made our stay so wonderful. All staff were friendly and the hotel room impeccably clean. The pool was lovely and warm and the food so fresh. Would stay here again!”
Amazing accommodation in the hotel
10/10
Sami · family with children · 2026-08-28
“Everything”
Great Pool and Clean Rooms
8/10
Culture30538520575 · Couples · 2026-08-27
“Overall, I had a pleasant stay at Twinpalms Phuket. The swimming pool was spacious and well-maintained, so it was great for relaxing and enjoying some time at the resort. The room was also clean, comfortable, and nicely maintained.
However, there were a couple of things that I found disappointing. The pool bar’s operating hours were too short, which made it difficult to enjoy in the evening. Also, I wish there had been more restaurants available within the hotel.
Other than these points, I was very satisfied with the clean rooms and spacious pool, and overall, it was a nice place to stay and relax.”
Amazing Place
10/10
osamaalijil93 · Couples · 2026-08-26
“Everything was great, starting with the team there especially Niinew, to the room and cleanliness
One of the best experiences I have ever had!”
Amazing Time
10/10
J6756INbrucec · Friends getaway · 2026-08-26
“We had an amazing time. The hotel was incredibly well-maintained, the rooms were beautiful and clean, the food was delicious, and the service was ansolutely impeccable. A big shout out to Wan Sa and the other front desk staff members for all their help organizing our trips. Can’t wait to return!”
Niinew 덕분에 더욱 특별하고 행복했던 트윈팜스에서의 시간!
10/10
Nangman_Pororo · Family · 2026-08-26
“트윈팜스에서 정말 행복하고 환상적인 시간을 보내고 있습니다. 😊
특히 저희를 세심하게 챙겨주신 Niinew에게 꼭 감사의 마음을 전하고 싶습니다. 머무는 동안 항상 밝고 친절하게 대해주시고, 필요한 것이 없는지 세심하게 살펴주시는 모습에서 진심 어린 배려와 정성을 느낄 수 있었습니다.
Niinew의 따뜻한 친절 덕분에 단순히 좋은 호텔에 머무는 것을 넘어, 정말 환영받고 세심하게 보살핌을 받고 있다는 기분을 느끼며 특별한 휴가를 보내고 있습니다. 작은 부분까지 정성스럽게 챙겨주신 덕분에 이번 여행이 더욱 행복하고 오래 기억에 남을 것 같습니다.
멋진 시간을 만들어주고 있는 Niinew에게 진심으로 감사드리며, 훌륭한 서비스와 친절함을 꼭 칭찬하고 싶습니다.
트윈팜스에서의 경험에 매우 만족하고 있으며, 다시 푸켓을 찾는다면 기분 좋게 다시 방문하고 싶은 곳입니다. 💛
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English
We are having such a wonderful and unforgettable time at Twinpalms. 😊
We would especially like to express our sincere gratitude to Niinew, who has taken such wonderful care of us throughout our stay. Niinew has always been warm, friendly, and attentive, making sure that we have everything we need. We truly appreciate the genuine kindness, thoughtfulness, and care shown to us.
Thanks to Niinew, we feel not only that we are staying at a beautiful hotel, but also that we are truly welcomed and genuinely well cared for. The thoughtful attention to even the smallest details has made our vacation even more special and memorable.
We are sincerely grateful to Niinew for making our stay so wonderful, and we would especially like to commend Niinew for the exceptional service, kindness, and attentiveness.
We are extremely happy with our experience at Twinpalms, and we would love to return when we visit Phuket again. 💛
——
ภาษาไทย
เรากำลังมีช่วงเวลาที่ยอดเยี่ยมและน่าประทับใจมากที่ Twinpalms 😊
โดยเฉพาะอย่างยิ่ง เราอยากขอขอบคุณ Niinew จากใจจริงที่คอยดูแลพวกเราเป็นอย่างดีตลอดการเข้าพัก Niinew ให้การต้อนรับอย่างอบอุ่น เป็นมิตร และใส่ใจในรายละเอียด คอยดูแลอยู่เสมอว่าพวกเราต้องการอะไรเพิ่มเติมหรือไม่ เรารู้สึกซาบซึ้งใจมากกับความจริงใจ ความเอาใจใส่ และความอบอุ่นที่ได้รับ
ด้วยความดูแลของ Niinew ทำให้เราไม่ได้รู้สึกเพียงแค่ว่าได้มาพักในโรงแรมที่สวยงามเท่านั้น แต่ยังรู้สึกว่า เราได้รับการต้อนรับและดูแลอย่างอบอุ่นจริง ๆ ความใส่ใจแม้ในรายละเอียดเล็ก ๆ ทำให้วันพักผ่อนของเราพิเศษและน่าจดจำมากยิ่งขึ้น
เราขอขอบคุณ Niinew จากใจจริงที่ช่วยทำให้การเข้าพักของเรายอดเยี่ยมมาก และอยากชื่นชมเป็นพิเศษสำหรับการบริการที่ยอดเยี่ยม ความเป็นมิตร และความใส่ใจที่มอบให้กับพวกเรา
เราประทับใจกับการเข้าพักที่ Twinpalms มาก และหากมีโอกาสกลับมาเที่ยวภูเก็ตอีกครั้ง เราก็อยากกลับมาพักที่นี่อีกแน่นอน 💛”
Five star all the way
10/10
kerrio422 · Couples · 2026-08-23
“Our stay at Twin Palms was exemplary. We were contacted day prior to our arrival and were upgraded to one bedroom penthouse loft with our own private rooftop pool at no extra charge. We had a personal assistant Pisit whom arranged everything we requested with efficiency and his communication was instant. The facilities are outstanding. Everything was reasonably priced and excellent value for money. The main pool and bar are amazing. Breakfast is everything you could ask for and was included in our room rate. The staff and service is second to none. Restaurants, shuttle service to beach clubs and spa services make it a five star resort for us. I couldn’t recommend any other property I have stayed in more. Loved everything about Twin Palms.”
