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Istanbul

Park Hyatt Istanbul - Macka Palas

Tesvikiye, Bronz Sokak No. 4 Sisli, Istanbul, 34037

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxury in the Heart of Nisantasi

    Experience the epitome of luxury at Park Hyatt Istanbul - Maçka Palas. The hotel seamlessly blends historic Art Deco architecture with modern design, offering spacious rooms with city views and deluxe bathrooms.

  • The Lounge Experience

    Indulge in a culinary journey at The Lounge, where you can enjoy a relaxing breakfast, all-day dining, light meals, fine snacks, afternoon tea, and a selection of premium spirits in an elegant yet informal setting.

  • Retail Therapy and Dining Delights

    Explore the upscale Nisantasi district with its proximity to luxury shopping destinations like City's Nisantasi Shopping Mall and Zorlu Center. After shopping, dine at trendy bars and restaurants within walking distance of the hotel.

Book now to elevate your stay at Park Hyatt Istanbul and create unforgettable memories in this vibrant city.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean and comfortable rooms

At the hotel

Popular amenities

96 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Strollers
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

672 reviews
8/ 10
Номер большой. В номере есть все необходимое для комфортного пребывания: тапочки, халаты, утюг, бокалы для вина, кофе-машина и т.д. В номере нас ждало приветственное вино и десерт - очень приятно. Удобная планировка ванной комнаты: есть и душ и ванна и даже парная, туалет с дополнительной дверью. Есть все необходимое - косметика la labo, набор с зубной пастой, бритвенный набор, и т.д. Расположение хорошее. Спокойный, красивый центр города. Рядом с отелем прекрасный ресторанчик турецкой кухни. Недалеко улица с магазинами.
Lada · family with children · 2026-10-12

The guest experience

9.4out of 10
672 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean and comfortable rooms
  • Excellent food

Worth knowing — Parking fees were not mentioned at booking · Noisy windows

How guests scored the stay

  • Service9.9

    Staff was consistently described as friendly and helpful.

  • Location9.8

    Excellent location in the heart of Nişantaşı.

  • Overall Experience9.8

    Overall stay was noted as perfect and unforgettable.

  • Cleanliness9.4

    Impeccable cleanliness noted in reviews.

  • Food and Beverage9.4

    Room service highly praised, likened to fine dining.

  • Room Quality9.4

    Rooms are spacious and comfortable.

  • Amenities8.9

    Spa and room service praised but limited details given.

  • Value for Money8.4

    Booking directly noted to be cheaper; value perception affected.

Live guest feedback

Guest reviews

Mixed experiences

71% of 14 recent stays rated 8+

9.4672 reviews
  • Хороший отель, но немного переоценен

    8/10

    Lada · family with children · 2026-10-12

    “Номер большой. В номере есть все необходимое для комфортного пребывания: тапочки, халаты, утюг, бокалы для вина, кофе-машина и т.д. В номере нас ждало приветственное вино и десерт - очень приятно. Удобная планировка ванной комнаты: есть и душ и ванна и даже парная, туалет с дополнительной дверью. Есть все необходимое - косметика la labo, набор с зубной пастой, бритвенный набор, и т.д. Расположение хорошее. Спокойный, красивый центр города. Рядом с отелем прекрасный ресторанчик турецкой кухни. Недалеко улица с магазинами.”

  • It’s nice but needs updating

    7/10

    PATRYCJA · solo traveller · 2026-10-11

    “Location”

  • Excelente ubicacion y buenas instalaciones

    10/10

    Daniel · solo traveller · 2026-10-11

    “La habitacion amplia, comoda y el hotel muy bien ubicado. Buen desayuno tambien!!”

  • Guest review

    10/10

    Nicola · family with children · 2026-09-16

    “We never normally write reviews, but this hotel was outstanding (and we regularly travel). From the moment we arrived to the moment we left, we were welcomed with fantastic hospitality. We loved our room and the finishing touches that made our daughter so happy. We only stayed for one night this time, but we will be sure to come back for a longer visit next time!”

  • Wonderful Hotel

    9/10

    Magdalena G · solo traveller · 2026-09-15

    “Park Hart is a smallish, very nice hotel, in a gorgeous neighborhood, away from the noise, the crowds and thw mad traffic of the city. The area resembles parts of Paris, with its charming cafes and up beat atmosphere, without being loud, though. Strolling through it is a pleasure. The advantage of staying in this hotel is, on one hand, the beautiful, exclusive, elegant and quiet neighborhood, on the other hand, it is only 15-20 minute walk down the hill through the lovely park, that leads right on the banks of the Bosforous, ferry piers and bus/tram important connections to the old city! The Hotel has some great restaurants as well. Personnel in PHyatt is more than obliging, ready to go out of their way to please clients. The breakfast is delicious, varried, super fresh. ....”

  • Feeling at ease and very well taken care of

    10/10

    Lubov · solo traveller · 2026-09-14

    “Very helpful and super friendly stuff. Amazing location & great food. Rooms big and spacious. Felt very well taken care of at all times. Stuff is very friendly, caring and helpful!”

  • Perfect location meets excellent hospitality & food - feels like home

    10/10

    Lubov · extended group · 2026-09-14

    “Great location, super friendly and helpful stuff - amazing food! Felt very well taken care of.”

  • Tutto perfetto

    10/10

    milena · couple · 2026-08-22

    “Tutto”

  • Guest review

    7/10

    Mar Yam · couple · 2026-08-16

    “Clean and amazing staff”

  • Istanbul

    6/10

    Y00074 · NONE · 2026-08-13

    “The hotel itself is beautiful, but unfortunately, my stay left me feeling that something was missing. From check-in to breakfast and other interactions throughout our stay, the overall experience was consistently below my expectations. The staff should have been more attentive and willing to assist. I was not impressed with the service when we checked in, and unfortunately, the breakfast experience the following morning was also far below my expectations. When we arrived for breakfast, we were told that the restaurant was full because of a large group. The restaurant staff appeared overwhelmed by the crowd, and no one made any effort to assist us or find a solution. I eventually went to the front desk and explained that I am a Globalist and was hoping to have breakfast before leaving the hotel for a full day of activities. The front desk staff went into the restaurant and spoke with the restaurant team, and they eventually found a table for us. However, it was clear that the staff were not adequately prepared to handle a large crowd. Our orders took almost an hour to arrive. While waiting, we went to the self-service buffet area, only to find that there were no plates available. I had to ask the staff multiple times before plates were brought out. Many of the buffet items were also depleted, and they were not replenished in a timely manner. Most of the staff we encountered did not seem to enjoy their work. There were very few smiles, and the service often felt inattentive and lacking in genuine willingness to help. I don’t want to take it personally, but this made us feel less welcomed as guests. Even at the pool, the service was disappointing. When I went to the pool with the kids, there were no towels available. I had to go back to the front desk and ask them to have someone bring towels to the pool. It took quite some time, and we ended up waiting at the poolside shivering while we waited for the towels. It was certainly not the kind of experience I expected from this level of hotel. Overall, while the hotel itself is beautiful, we encountered too many instances of subpar service during our stay. The property has a lot of potential, but the service did not live up to the standard I expected. I’m not sure whether I would choose to stay here again when I return to Istanbul.”

  • Guest review

    10/10

    Akhmetzhanova · couple · 2026-08-12

    “I was really happy to choose Park Hyatt. Rooms are clean and bright, really nice decorated. Staff guys are sooo kind, respectful and friendly, reception guys, concierge, breakfast staff - amazing people. Definitely will come back!”

  • Amazing experience

    10/10

    726aislingg · Family · 2026-08-10

    “Incredible experience staying at The Park Hyatt. Everyone that works at the hotel provided us impeccable customer service. They are incredibly kid friendly and accommodating towards families. The food was extremely high quality. Great rooftop pool that was always kept clean and well serviced. Great walking location in the city”

  • Laurie K. mangaer is also extremly rude

    2/10

    Voyager05585579918 · Solo travel · 2026-08-07

    “swimming pool is tiny and dirty not managed only 1 restuarnat which serve breakast and lunch dinner at the same spot and qualtiy is not good staff is not trained , and not friendly overall 3 star hotel quality with 5 star price Laurie K. mangaer is also extremly rude”

  • Guest review

    10/10

    NICOLAS · couple · 2026-08-07

    “Magnifique”

View all guest reviews

Hotel info and reviews come from third-party sources.