HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation
Experience the epitome of luxury at Sheraton Istanbul City Center with 254 tastefully designed guest rooms, each equipped with modern amenities and stylish decor.
Wellness and Dining
Indulge in relaxation at the indoor pool, fully equipped fitness centre, and Shine Spa. Enjoy a delicious continental or buffet breakfast at Nev-i Lokma Restaurant and savor international and Turkish cuisine at the on-site restaurant.
Convenient Location
Located steps away from Arter Art Gallery and close to popular attractions like Istiklal Street and Taksim Square, Sheraton Istanbul City Center offers a prime location for exploring the vibrant city of Istanbul.
Book now to experience unparalleled luxury and convenience at Sheraton Istanbul City Center.
HAPPI HIGHLIGHTS
Friendly, helpful staff (several named and praised)
Central, convenient location (bus stop at hotel)
Excellent breakfast/morning buffet (though some found it pricey)
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Air conditioning
- Allergy-free room
- ATM/cash machine on site
- Bar
- Barber/beauty shop
- Beauty Services
- Breakfast in the room
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Hair Salon Services
- Indoor pool
- Manicure
- Massage services
- Pedicure
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Swimming pool
Dining & drinks
- Breakfast takeaway containers
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness classes
- Fitness facilities
- Garden
- Outdoor furniture
- Personal trainer
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Emergency cord in bathroom
- Heating
- Hot spring bath
- Lower bathroom sink
- Non-smoking rooms
- Shared lounge/TV area
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Shuttle service (free)
- Wheelchair accessible
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
- Private check-in/check-out
- Tour/class on local culture
Services & essentials
- Business center
- Car hire
- Cashless payment available
- Chapel/shrine
- Daily housekeeping
- Designated smoking area
- Electric vehicle charging station
- Evening entertainment
- Face masks for guests available
- Family rooms
- Free WiFi
- Hammam
- Higher level toilet
- Key access
- Key card access
- Live music/performance
- Non-smoking throughout
- Room service
- Themed dinner nights
- Thermometers for guests provided by property
- Toilet with grab rails
- WiFi available
Review in focus
The management has poor communication skills and offered no assistance. We requested online payment, but they insisted on cash.