Enjoy the breathtaking views from our infinity outdoor swimming pool, stay fit with a gym and personal trainer, and indulge in relaxation at our spa and wellness center.
Elegant Rooms with Modern Features
Our rooms are equipped with a kitchenette, coffee maker, and refrigerator for your convenience. Safety boxes and entertainment options like DVD and CD players are also available.
Culinary Delights and Convenience
Savor Caribbean specialties and organic dishes at our two on-site restaurants. Take advantage of our fitness program while enjoying delicious beverages.
Experience luxury, comfort, and convenience at The Palms. Book now for an unforgettable stay!
We went for our anniversary, giving the stay to each other as our gift, and it was one of the best gifts ever. Beautiful property, really nice pool, and right on Grace Bay beach. Outstanding breakfast was included. Parallel 23 restaurant was certainly as nice as anything on the island. It's expensive, but no more than other fine dining on the island. I was surprised the hotel has several Hobie Cats that are free. The staff was as nice as could be. Tip - it is worth it to rent a car. If you do, try for one with right hand drive since traffic is on the left (it is a British Overseas Territory, so what did you expect?). Many rentals are American with left hand drive. You may have heard that much of the Caribbean has a real problem with sargassum, a nasty seaweed that washes onto the beaches by the ton and stinks. If this island has that, it is almost always on the opposite side of the island from this property, so it was never an issue.
Worth knowing — Some outdated elements noted (lighting/electrical) needing updates · Minor maintenance/update needs reported by one reviewer
How guests scored the stay
Service9.9
Outstanding, repeatedly praised staff (Arlean, Jane, Erlie, etc.) noted as warm, attentive, and very helpful — a standout feature of the stay.
Overall Experience9.6
Consistently exceptional stays reported, many guests celebrating special occasions and expressing intent to return; highly recommended.
Cleanliness9.5
Rooms and property described as impeccably maintained and well kept in multiple reviews.
Location9.5
Beautiful beachfront location with breathtaking beach and excellent views mentioned several times.
Food and Beverage9.4
Food and restaurants repeatedly praised as excellent, with standout breakfasts and top-quality meals.
Value for Money9.3
Standard quality for this hotel tier
Amenities9.2
Wide range of activities, pool and beach access, restaurants and excursion/transportation support noted positively.
Room Quality8.0
Rooms described as beautiful and spacious but one review called out outdated elements (lighting/electrical), indicating some need for updates.
Live guest feedback
Guest reviews
Consistent
95% of 20 recent stays rated 8+
9.3322 reviews
Fantastic luxury resort
10/10
Thomas · couple · 2026-08-21
“We went for our anniversary, giving the stay to each other as our gift, and it was one of the best gifts ever. Beautiful property, really nice pool, and right on Grace Bay beach. Outstanding breakfast was included. Parallel 23 restaurant was certainly as nice as anything on the island. It's expensive, but no more than other fine dining on the island. I was surprised the hotel has several Hobie Cats that are free. The staff was as nice as could be. Tip - it is worth it to rent a car. If you do, try for one with right hand drive since traffic is on the left (it is a British Overseas Territory, so what did you expect?). Many rentals are American with left hand drive. You may have heard that much of the Caribbean has a real problem with sargassum, a nasty seaweed that washes onto the beaches by the ton and stinks. If this island has that, it is almost always on the opposite side of the island from this property, so it was never an issue.”
Très bel hôtel, malheureusement personnel, pas à la hauteur
8/10
Jean Marie · family with children · 2026-08-21
“J’ai beaucoup aimé l’hôtel, sa décoration, sa position, son architecture, bref l’ensemble c’est satisfaisant, moi qui voyage énormément, je considère que c’est un très bel hôtel”
Terrific
10/10
616wesh · Family · 2026-08-08
“Great experience at the Palms. Erlie was especially helpful and friendly to my family. Thank you for a great stay!”
Celebrate 🎉 a big birthday 🎂.
10/10
I8994XGjimd · Couples · 2026-08-06
“A truly wonderful experience with a slice of paradise thrown in .
Special kudos to Jane and Marco .
Celebrating a big birthday made the visit extra special . Hats off to management for a consistent top notch visit .”
Beautiful resort, friendly staff
10/10
AVilleWanderer · Family · 2026-08-06
“Loving our stay so far. Beautiful property. Arlean at breakfast was kind and welcoming.”
Great Vacation
10/10
erikasI2670AT · Family · 2026-08-04
“Beautiful resort and top of the line meals and service! The staff was amazing, Arlean, Romeo, Abraham, Sherrie were all great!”
Incredible place to stay
10/10
deniam2014 · Couples · 2026-08-04
“Ania was amazing, thanks for giving us your kind attention, we enjoyed the breakfast and the chocomilk! The place is beautiful!”
100% recommend
10/10
C9865OJstephanief · Couples · 2026-08-04
“Arlean was awesome, she was so sweet and friendly and the service was great. I would definitely recommend!”
Great Service
10/10
nassour_izo · Family · 2026-08-03
“Arlean was incredible. She was so helpful, kind, and very attentive. Love Arlean!”
Great trip!
10/10
lorriec496 · Family · 2026-08-02
“Beautiful location, fantastic suites, excellent food. Jane along with all the staff was very friendly and helpful.”
Awesome experience great staff
10/10
ashleysF9372XX · Family · 2026-08-02
“Great hotel with amazing food and staff. Our waitress Erlie made our experience pleasant and always was friendly and kind. We would definitely come back and enjoyed our stay.”
We’ll be back!
10/10
G8738AYheatherb · Family · 2026-08-01
“We had an incredible week with our family. The resort is beautiful and the staff is so friendly and attentive. Jane and Arlean were the perfect way to start the day at breakfast.”
Great time at The Palms, Turks & Caicos
10/10
Daydream30066779419 · Family · 2026-07-31
“Our stay at The Palms Turks and Caicos was exceptional from start to finish. The service was outstanding—every staff member was warm, attentive, and genuinely committed to making our stay memorable. The food was excellent, with a great variety and consistently high quality. Our room was beautiful, spacious, and impeccably maintained, and the amenities exceeded our expectations.
We especially enjoyed the wide range of activities and the breathtaking beach, which made every day unforgettable. The level of customer service truly sets this resort apart. We can't wait to return and are already looking forward to our next stay. Highly recommended!”
Not what we expected
4/10
garyaO9971UD · Family · 2026-07-31
“Hotel is in need of updating
The lighting the electrical access very old.”
Wonderful place with even better people!
10/10
coreys17 · Couples · 2026-07-30
“We had a great week in Turks at The Palms. We met some amazing people at the resort that made the trip even more enjoyable. Jane was our first point of contact at breakfast daily and what a wonderful human being she is. She always had a smile on her face and was interested in our day! Now there is also Carol over at Parallel restaurant. She was a hoot! Very friendly and engaging and we really enjoyed our talks with her and catching her dancing to some of the great music during dinner. The people there are wonderful and make an already great resort even better!”
Arlean the Breakfast Queen
10/10
edwardbA5682LX · Couples · 2026-07-27
“The resort was wonderful. The restaurants were excellent. We enjoyed Arlean helping us with breakfast. Her service and personality were an excellent start to the day.”
Fantastic!
10/10
macyf534 · Family · 2026-07-26
“This hotel gave our huge group of families a trip to remember! We had great local recommendations and excursions which we were able to get transportation to and they had something for everyone! Us being a pool and beach forward group this resort provided us the best views and the best place to relax.”
The Palm is a beautiful well kept property.
10/10
tiwannaj2026 · Couples · 2026-07-26
“Arlean was fantastic. She was courtesy, extremely helpful and polite. Ask for her if you decide to have breakfast at the Garden.”
Amazing resort experience
10/10
toddtga · Family · 2026-07-26
“Amazing hotel with friendly staff and beautiful amenities. The breakfast garden experience every morning set our day off on a great foot. We loved the pool, especially the Plunge Pool Bar and the opportunity to eat lunch without leaving the water. Both Si Si and Parallel 23 had good food and great atmosphere. We loved the beach - comfortable lounge chairs, effective umbrellas, and the most beautiful water we’ve ever seen. Walk 20 minutes to the left of the resort and you can snorkel from the shore - an amazing experience. Our son loved the kids club, especially Nadine, who was attentive and fun and kept him busy with tons of crafts and games. We couldn’t recommend this hotel more.”
Great times
10/10
jameshE64UG · Couples · 2026-07-26
“We had a wonderful time!! The beach was incredible and the staff was brilliant!! We especially loved Jane during breakfast services! We highly recommend this place!”
