Indulge in an outdoor pool, sauna, & 24-hour fitness center. Dining and Entertainment Dine at the restaurant, sip drinks at the bar/lounge, or enjoy poolside cocktails. Business and Events Offering conference space, a business center, and limo/town car service.
The stay, in detail
Don't miss out on the chance to experience luxury and convenience at Four Points by Sheraton Sheikh Zayed Road, Dubai.
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✦HAPPI HIGHLIGHTS
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Great location
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Helpful staff
✦
Good breakfast
At the hotel
Popular amenities
56 listed
24-hour fitness facilities
24-hour front desk
At least 80% of all lighting comes from LEDs
Ballroom
Banquet hall
Biodegradable/compostable stirrers
Breakfast available (surcharge)
Change of bed sheets (on request)
Comprehensive food waste policy
Comprehensive recycling policy
View all amenities
Pools & wellness
Pool sun loungers
Sauna
Swimming pool
Wheelchair-accessible pool
Dining & drinks
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Fitness facilities
Free beach shuttle
Garden
Recycling
Rooftop garden
Terrace
Vegetable garden
Wheelchair-accessible fitness center
Rooms & comfort
Television in common areas
Safety & cleanliness
Smoke-free property
Visual alarms in hallways
Getting around & access
Elevator
Free self parking
Free shopping center shuttle
Wheelchair accessible
Wheelchair accessible parking
Wheelchair-accessible van parking
Guest services
Concierge service
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Computer station
Conference space
Double-glazing on all windows
Electric car charging station
Energy-saving switches
Free grocery shopping service
Free newspapers in lobby
Free WiFi
Housekeeping on request
LED light bulbs
Limo or town car service available
No single-use plastic stirrers
Porter/bellhop
Reception hall
Sailing nearby
Scuba diving nearby
Vegan menu options available
Water dispenser
Water-efficient showers only
Wedding services
Review in focus
135 reviews
10/ 10
When we checked in on our own pre-tour, Adell was very kind and gracious. He explained everything well and guided us with food options.
We had to recheck in the next day with the tour pkg and he even remembered our name/room so we didn’t have to switch rooms.
Rieko · 2025-10-12
The guest experience
9.2out of 10 135 verified reviews
Loved most
Great location
Helpful staff
Good breakfast
Worth knowing — Room service issues · Amenities not fully available
How guests scored the stay
Service9.4
Staff were professional and helpful, with specific mention of Gusti's excellent service.
Location9.4
Convenient location near attractions.
Value for Money9.4
Overall good experience for the price.
Food and Beverage9.4
Breakfast was amazing.
Overall Experience9.4
Enjoyable stay with minor issues.
Room Quality8.9
Rooms are nice and clean.
Amenities8.9
Great amenities with balconies, pool could be larger.
Cleanliness8.4
Issues with room service and towels as described.
Live guest feedback
Guest reviews
Mixed experiences
85% of 20 recent stays rated 8+
9.2135 reviews
Guest review
10/10
Rieko · 2025-10-12
“When we checked in on our own pre-tour, Adell was very kind and gracious. He explained everything well and guided us with food options.
We had to recheck in the next day with the tour pkg and he even remembered our name/room so we didn’t have to switch rooms. ”
Guest review
8/10
Karen · partner · 2025-10-09
“1 train stop away from Dubai Mall.
Train station 300metres away
Staff are very very friendly can’t do enough for you.
Mini supermarket 1 block away convenient ”
Guest review
4/10
Karen Marie · 2025-10-08
“The staff wasn’t nice, especially when we requested another room because the one they gave us smelled like cigarettes. It took them 1 hour and 45 minutes to respond. We finally decided to go down and ask the receptionist, and only then did she decide to change our room.”
Guest review
10/10
Nancy · 2025-10-06
“Spa was wonderful, the services were excellent, great location, close to downtown area. Thanks 4 points”
Guest review
10/10
Raif · friends · 2025-09-20
“Would stay here again! Attention to detail by start and convenient location”
Guest review
10/10
Jessica · 2025-09-18
“Gusti at the front desk was very welcoming and helped us get our room earlier as opposed to 3pm. He was very professional and kind. Thank you for making our stay wonderful! ”
Guest review
4/10
Mohammed · 2025-09-18
“No smoking property, lifts only work with the key card. I have been booking this property for 10 years but this was ny last stay unfortunately.”
Guest review
6/10
Andrew · 2025-09-18
“Have stayed a number of time at FP. Had booked an extra night as I was arriving early morning and needed my room as soon as I got there but wasn’t available which was particularly annoying. Appreciate the upgrade when eventually sorted but shouldn’t have happened.
I also had issues where I got back from meetings at 3:30pm to find my room not made up. I needed to rest due a bad night and put the DND light on and was then woken up by the cleaner calling the room telephone to see if I wanted the room cleaned! I when it was done eventually cleaned, he left me with only one bath towel and no replacement hand towel. I called and asked for an additional towel which never arrived.
So in summary, great hotel but service needs improving ”
Guest review
10/10
Oniel · friends · 2025-09-14
“Had a very pleasant experience the property itself is fantastic, with great amenities and beautiful views. I really appreciated that the rooms come with balconies it made the stay feel extra special. While the pool could be a bit larger or higher, this didn’t bother me much as I rarely or never use it. The standout aspect of my stay was the staff; everyone, from the lobby team to other employees, was courteous, professional, and attentive. Another highlight is the location it’s close to many attractions and other great places to explore, making it very convenient for sightseeing and dining. Overall, I had a comfortable and enjoyable stay and would recommend this hotel to anyone visiting Dubai.”
Guest review
10/10
Deved · family · 2025-09-08
“Breakfast was amazing, and so was the pool!”
Guest review
10/10
Zulfikar · family with children · 2025-09-08
“The room was quite nice and clean. Staff were amazing.”
Guest review
8/10
Luis · partner · 2025-09-05
“Terrace on the top floor is CLOSED”
Guest review
10/10
Andrew · friends · 2025-09-04
“A great place to stay for work in the DIFC”
Pleasant as ever
10/10
Stephan · 2025-08-24
“The hotel staff is as pleasant as ever - however one of the Four Points’ jewels, the 43 Floor bar is currently closed for refurbishment. What a pity - I had been looking forward to marvel at Burj Khalifa at sunset . . .”
Guest review
10/10
azher · 2025-08-20
“Property was close to alot of dining options. The staff were excelent. Juma, shakoor, Ali, Martin and abdallah. Were absolutely great. As resukt will come agai next year. ”
Guest review
10/10
YASER · 2025-08-05
“Nice”
Guest review
8/10
Tamiza · 2025-08-04
“Good stay and good location. ”
great situation, but missed opportunities
10/10
Robert · 2025-07-25
“Very good situation, between Burj Khalifa and the museum of Future, on the main road in the center of the action. The roof top wasn'T open, so no pictures from the top, and no pool possible. ”
Guest review
10/10
Farshad · 2025-07-17
“The stat was excellent ”
Guest review
10/10
Wasif · family · 2025-07-17
“I love this property. I always stay here with my family.”