Hotelaholic

Dubai

InterContinental Dubai Festival City by IHG

Crescent Drive, Dubai, 45777

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Experience luxury at its finest at InterContinental Dubai Festival City, perfectly situated for indulgence and exploration.

  • Breathtaking Views

    Dive into relaxation with our stunning 25-metre outdoor pool that offers panoramic views of Dubai Creek, complemented by a spacious balcony where you can soak in the sun.

  • Culinary Excellence

    Savor a gourmet journey with diverse dining options, including Karam Al Bahr, known for its authentic Lebanese seafood, and the exclusive Pierre's TT, helmed by Michelin-starred Chef Pierre Gagnaire, where exquisite dishes are served nightly.

  • Wellness and Convenience

    Unwind in our full-service spa featuring aromatic therapies after an invigorating session at the gym. Enjoy direct access to the shopping paradise of Dubai Festival City Mall, boasting over 500 retail stores and the captivating IMAGINE spectacle.

Don't miss out on this extraordinary experience—book your stay at InterContinental Dubai Festival City today!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

107 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beauty Services
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Infinity pool
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Nightclub/DJ
  • Room service
  • Shallow end
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

4,374 reviews
10/ 10
Every single thing
Abeer Jassim · couple · 2026-10-23

The guest experience

8.8out of 10
4374 verified reviews

Loved most

  • Friendly staff
  • Great location

Worth knowing — Cleanliness issues · Slow service

How guests scored the stay

  • Location9.4

    Positive mentions of the location being excellent, especially in the context of nearby attractions.

  • Amenities9.4

    Amenities were praised, with some reviews highlighting facilities as excellent.

  • Service9.4

    Staff were mentioned as being friendly and helpful in several reviews.

  • Overall Experience9.4

    Despite some issues, many guests appreciated the overall experience and expressed a willingness to return.

  • Room Quality8.9

    Rooms were mostly reported as clean and comfortable, though some had issues.

  • Value for Money8.4

    Concerns over value due to issues with service and cleanliness.

  • Food and Beverage7.9

    Negative feedback regarding dining experiences, particularly service in the restaurant.

  • Cleanliness7.4

    Issues with cleanliness were highlighted, particularly regarding room cleanliness and hygiene.

Live guest feedback

Guest reviews

Mixed experiences

56% of 9 recent stays rated 8+

8.84374 reviews
  • Comfortable

    10/10

    Abeer Jassim · couple · 2026-10-23

    “Every single thing”

  • Perfect place

    10/10

    Omar · solo traveller · 2026-10-23

    “Perfect place”

  • Sure will came again

    8/10

    Omar · couple · 2026-10-22

    “Location Connected to the mall”

  • A bad stay

    2/10

    alshaima · family with children · 2026-10-19

    “Attached to a mall”

  • Recommend , nice staff

    9/10

    Ibrahim · couple · 2026-10-14

    “Location”

  • Bad

    1/10

    Nasser · family with children · 2026-10-13

    “Bad”

  • Non-premium experience, not sure what facilities are there

    7/10

    Rashed · family with children · 2026-10-13

    “Next to a mall”

  • كانت اقامه جميل الحمدالله

    10/10

    محمد · couple · 2026-09-19

    “التعامل كان ممتاز والغرفه والفطور جميل”

  • Will never back to this hotel

    5/10

    Hasan · couple · 2026-09-14

    “Staff members they are perfectly”

Hotel info and reviews come from third-party sources.