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Dubai

Jumeirah Al Qasr Dubai

Jumeirah Al Qasr-Madinat Jumeirah, Dubai

9.6 Wonderful128 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Relaxing Spa and Luxurious Beach

    Indulge in massages, body treatments, and facials at the spa, or soak up the sun on the private beach. With 2 indoor and 15 outdoor pools, water enthusiasts will be in paradise. Complimentary wireless internet, concierge services, and babysitting are just a few of the hotel's amenities.

  • Culinary Delights and Refreshing Beverages

    Savor Middle Eastern cuisine at Khaymat Al Bahar or opt for 24-hour room service. Enjoy a drink at the bar/lounge, the beach bar, or one of the poolside bars. Start your day with a delicious breakfast at the hotel's 6 restaurants.

  • Luxurious Accommodations and Convenience

    With 292 individually decorated guestrooms, each featuring a balcony and premium bedding, comfort is paramount. Complimentary wired and wireless internet, iPod docking stations, and plasma televisions ensure entertainment. Plus, enjoy free valet parking and airport shuttle service.

Book now for an unforgettable experience at Jumeirah Al Qasr Dubai.

HAPPI HIGHLIGHTS

  • Amazing staff

  • Beautiful location

At the hotel

Popular amenities

66 listed
  • 24-hour front desk
  • Airport transportation - pickup (surcharge)
  • Arcade/game room
  • ATM/banking
  • Banquet hall
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach volleyball on site
  • Beach yoga on site
View all amenities

Pools & wellness

  • Full-service spa
  • Pool sun loungers
  • Sauna
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast available (surcharge)
  • Snack bar/deli

Fitness & outdoors

  • Fitness facilities
  • Free use of nearby fitness center
  • Garden
  • Golf lessons available nearby
  • Golfing nearby
  • On private beach
  • Rooftop terrace
  • Terrace

Rooms & comfort

  • Television in common areas

Safety & cleanliness

  • Health club
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Elevator
  • Free area shuttle
  • Free self parking
  • Free shopping center shuttle
  • Free valet parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking

Guest services

  • Boat tours on site
  • Children's club (surcharge)
  • Concierge service
  • Express check-in/check-out
  • Express check-out
  • Luggage storage
  • Safe-deposit box at front desk
  • Supervised childcare/activities
  • Tours/ticket assistance

Services & essentials

  • Conference center
  • Free water park access
  • Free WiFi
  • Free wired internet
  • Gift shops or newsstand
  • Library
  • Limo or town car service available
  • Pilates classes on site
  • Playground on site
  • Porter/bellhop
  • Racquetball/squash on site
  • Rock climbing on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving nearby
  • Shopping on site
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Water skiing on site
  • Wedding services

Review in focus

128 reviews
2/ 10
I missed canceling by two necessitated by a medical condition. They refused
Frank · 2025-09-20

The guest experience

9.6out of 10
128 verified reviews

Loved most

  • Amazing staff
  • Beautiful location

Worth knowing — Pool cleanliness issues · Air conditioning problems

How guests scored the stay

  • Service10.0

    Staff praised for their professionalism and attentiveness in multiple reviews.

  • Room Quality10.0

    Rooms described as amazing and wonderful, contributing to a positive sentiment.

  • Overall Experience10.0

    Guests expressed enjoying their stay and planning to return.

  • Location10.0

    Beautiful surroundings and proximity to Burj Al Arab mentioned positively.

  • Food and Beverage10.0

    Food quality consistently praised across several reviews.

  • Value for Money9.4

    General perception of high quality but some concerns regarding specific experiences.

  • Amenities9.0

    Amenities overall positively received but issues mentioned with pool and club lounge.

  • Cleanliness8.5

    Poor condition noted in reviews, particularly regarding pool cleanliness.

Live guest feedback

Guest reviews

Mixed experiences

85% of 20 recent stays rated 8+

9.6128 reviews

  • Picayune

    2/10

    Frank · 2025-09-20

    “I missed canceling by two necessitated by a medical condition. They refused”

  • Guest review

    10/10

    Adel · family · 2025-09-16

    “That’s the second year we are staying at Madinat Jumeirah. It’s an absolutely amazing spot to relax. The Palace lounge is top notch. The staff is amazing and attentive. Highly recommended. ”

  • Guest review

    10/10

    Deepan · family · 2025-09-14

    “Amazing staff, amazing room and great location. ”

  • Pool very disappointing

    6/10

    Carolyn · 2025-09-11

    “Check-in lengthy, taken to wrong check-in area which i questioned as have been several times before. Club Lounge no longer serves champagne and wouldn't even provide at a supplement/full payment. Pool in a very bad condition with several people getting cuts from missing tiles. Far too many families reserving sub loungers early morning and only appearing around lunch-time, years ago this was not allowed and i urge the hotel to adapt this principle again.”

  • Be Spoilt

    10/10

    narelle · 2025-09-09

    “Wow!! This hotel is amazing, ALL the staff are great, they are the most professional and polished customer service orientated hotel staff we have ever come across. We could not speak highly enough of them. Our room, an Ocean Terrace was wonderful, the grounds are beautiful, a choice of pools and restaurants also.”

  • Guest review

    10/10

    Roselyn · partner · 2025-08-24

    “This Hotel is simply amazing; the food, the rooms, the service, the people - everything! Nothing was too much trouble, at all. It was beautiful, tranquil and just all round quality. Will come back.”

  • Guest review

    10/10

    Mohammed · 2025-08-21

    “Excellent”

  • Guest review

    10/10

    Faisal · family with children · 2025-08-14

    “From the moment we arrived at Al Qasr, the hospitality was second to none. Letizia went above and beyond for my daughter, taking the time to cater to all her needs and allergies with such care and attention. Every evening, she would come to check in on us, making sure my daughter felt special and comfortable. She surprised her with balloons, a special cake, chocolates, and fresh fruit in the room – such a thoughtful gesture. She even took the time to do my daughter’s hair, which absolutely made her day! Letizia’s kindness and warmth turned our stay into a truly unforgettable experience. We are so grateful and will definitely return.”

  • Guest review

    8/10

    Paresh Tribhovan · 2025-08-13

    “ .”

  • Guest review

    10/10

    Faizann · 2025-08-12

    “Best ”

  • Guest review

    10/10

    Omar · 2025-08-12

    “Very nice”

  • Guest review

    10/10

    Michael · 2025-07-26

    “Great stay all good”

  • Guest review

    10/10

    Emmanuel · 2025-07-21

    “Extraordinary hotel. Great location, super noce staff, beautiful facilities”

  • Guest review

    10/10

    Lusine Davtyan · family · 2025-07-17

    “Too nice of a staff, too excellent of a service, too good of food, too clean of a hotel…The amount of work that goes into giving us guests this good of an experience, is unimaginable- so thank you Jumeirah team! ”

  • Guest review

    4/10

    SANJAY · family · 2025-07-13

    “I have stayed in almost all top five star hotels in Dubai. But this hotel was not worth. The hotel though is a palace but lot of issue re air conditioning. We changed the room but still had to sleep with the help of fan. The hotel is old and even the senior staff managers were unable to resolve the issues. Will avoid this property”

  • Guest review

    10/10

    svetlana · family · 2025-07-13

    “the resort is exceptional , with lots of unique features , looks like the traditional Arabian palace in the desert oasis with the peacocks walking on the property . The view of Bur al Arab is spectacular . Rooms are spacious with the comfortable beds . It really feels peaceful walking on the property . The staff are really friendly and attentive , especially Mary .Every day she made our the breakfast so special and on July 4 , my son's birthday, she threw a surprise birthday party , that made our experience at the resort unforgettable ”

  • Guest review

    10/10

    Mark · partner · 2025-07-12

    “A place to go and do nothing - the perfect holiday. ”

  • Guest review

    10/10

    Lakeena · partner · 2025-07-09

    “A must stay. Absolutely gorgeous and amazing. 6 properties in one. ”

  • Guest review

    10/10

    Shell · family · 2025-07-04

    “As big, grand and fancy as the Jumeirah Al Qasr is...we felt like we were guests at a friend's residence. The level of comfort and luxury are top notch. Everything you need is in the hotel or a steps away (shopping, beach, salon, spa, restaurants). Jumeirah Al Qasr was everything amazing. We will definitely return to Dubai...just to stay here again. ”

  • Guest review

    10/10

    John · family · 2025-07-02

    “Plenty to do around the Hotel nice resaturants a shopping center nearby and beach amenities, not much need of.going to far from the Hotel plenty to do around the area.”

View all guest reviews

Hotel info and reviews come from third-party sources.