Hotelaholic

Dubai

The Heritage Hotel, Autograph Collection

Sheikh Mohammed Bin Rashid, Dubai, 114822

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Recreational Amenities

    Enjoy a health club and an outdoor pool at the hotel.

  • Dining Options

    Relish a meal at the restaurant or grab snacks at the coffee shop. Don't miss the complimentary daily reception and unwind with a drink at the bar.

  • Convenient Facilities

    Benefit from complimentary wireless and wired internet access, business center, and 24-hour room service. The hotel provides concierge services, airport shuttle, and free valet parking.

Book now for a delightful experience.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Great food quality

  • Excellent location

At the hotel

Popular amenities

48 listed
  • 24-hour front desk
  • Airport transportation - pickup (surcharge)
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Banquet hall
  • Breakfast available (surcharge)
  • Change of bed sheets (on request)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Concierge service
View all amenities

Pools & wellness

  • Wheelchair-accessible pool

Dining & drinks

  • Vegetarian breakfast available

Fitness & outdoors

  • Fitness facilities
  • Garden
  • Golf lessons available nearby
  • Golfing nearby
  • Recycling
  • Terrace

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Health club
  • Smoke-free property

Getting around & access

  • Elevator
  • Free self parking
  • Free valet parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Locally-owned & organized tours & activities
  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk

Services & essentials

  • Double-glazing on all windows
  • Eco-friendly toiletries
  • Free bicycles nearby
  • Free reception
  • Free WiFi
  • Free wired internet
  • Guest education on local ecosystems and culture
  • Housekeeping on request
  • LED light bulbs
  • No single-use plastic stirrers
  • Porter/bellhop
  • Showcase for local artists
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only

Review in focus

246 reviews
10/ 10
Had a great dining experience at Netz Barand restaurant! The food was absolutely delicious, with fresh ingredients and well-balanced flavors in every dish. The staff Mr Ganeesh were friendly, attentive, and made sure we were comfortable throughout our visit. The ambiance was also very relaxing—perfect for both casual meals and special occasions. Definitely a place I would recommend, and I’m looking forward to coming back again!
geromer10 · Couples · 2026-04-11

The guest experience

9.4out of 10
246 verified reviews

Loved most

  • Exceptional service
  • Great food quality
  • Excellent location

Worth knowing — Cleanliness issues · Room maintenance problems · Basic amenities

How guests scored the stay

  • Service10.0

    Numerous positive comments highlight the exceptional service provided by staff, especially Nurul.

  • Location10.0

    Hotel's location is described as excellent with easy access to attractions.

  • Food and Beverage10.0

    Many positive remarks about the food quality and variety available.

  • Amenities9.7

    Basic amenities are provided, but some guests mentioned the need for improvements.

  • Overall Experience9.6

    A mix of positive and negative experiences with overall satisfaction affected by cleanliness issues.

  • Value for Money9.2

    Mixed sentiments with some guests feeling the value did not meet expectations.

  • Cleanliness8.7

    Significant concerns about cleanliness mentioned in multiple reviews.

  • Room Quality8.2

    Several reviews mention worn rooms and maintenance issues.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 20 recent stays rated 8+

9.4246 reviews
  • Great food and good staff

    10/10

    geromer10 · Couples · 2026-04-11

    “Had a great dining experience at Netz Barand restaurant! The food was absolutely delicious, with fresh ingredients and well-balanced flavors in every dish. The staff Mr Ganeesh were friendly, attentive, and made sure we were comfortable throughout our visit. The ambiance was also very relaxing—perfect for both casual meals and special occasions. Definitely a place I would recommend, and I’m looking forward to coming back again!”

  • Amazing location it’s beautiful and very nice also near by to the Dubai mall and Burj Khalifa

    10/10

    ahmadsY6909SD · Family · 2026-03-14

    “Since I arrived at this excellent place, I met the employee Ahmed Shalaby, who has always been willing to help us and always greets us with a smiling face, constantly reassuring us. I remember one situation when he helped me carry my luggage to the room. I wanted to give him a gift, but he refused. I also tried to reward him with money, but he refused that as well. Honestly, I am truly grateful to this person who enters the heart without knocking”

  • Good food and service thanks man

    10/10

    262francielyg · Family · 2026-03-11

    “Mr. Nurul he is very nice host him give us good recommendations for food and drinks We are having food very nice and service is best 10/10 for him we are again coming very soon se you again nurul”

  • Mr. Nurul, I want to say to this guy thanks a lot for his great service with great personality and sweet smile

    10/10

    teklitt2026 · Solo travel · 2026-03-08

    “I love this place that is why I am visiting it every day thanks to the great service bc they have the best employees I love to spend my time here every evening thanks to the great service you provided us.”

  • Comfortable

    10/10

    V6347HDmohameda · Friends getaway · 2026-03-08

    “Atmosphere nice good food and service”

  • On a scale 1 to 10 the place is 10

    10/10

    Tulsiani111 · Solo travel · 2026-03-07

    “Courtyard cafe is a very cozy place. Nurul is a very polite and courteous host.”

  • Excellent vibe and place

    10/10

    abdulk7548855 · Family · 2026-03-03

    “Great service from Nurul and team Good food shisha and also drinks”

  • Best service from Hsu

    10/10

    vanlalthapuiik · Couples · 2026-03-03

    “Such an amazing place! While there’s no indoor smoking, Hsu completely made up for it with her wonderful service. She is lovely, highly professional, and made our visit special. We can’t wait to come back for her!”

  • Excellent Food Option in Downtown

    10/10

    Priyankar79 · Business · 2026-02-23

    “Great food and super service by Nurul!”

  • VERY GOOD

    10/10

    andrewhW4340HT · Friends getaway · 2026-02-21

    “Abysheck 10/10 very good service”

  • Great Service

    10/10

    taffy018 · Family · 2026-02-20

    “Fantastic,friendly service fron nurul😀”

  • Nice stay

    8/10

    621lykkeb · Family · 2026-02-20

    “The hotel is very nice. Poolarea is clean and clean. Very friendly staff, Ganesh at the poolbar very nice and serviceminded. Lovely food.”

  • Very happy for services from yogesh

    10/10

    tedsU6851LU · Family · 2026-02-19

    “All excellent except the pool guy did not have enough towels. Together excellent service friendly yogeshand approachable..thank you”

  • Happy with hotel choice!

    10/10

    Voyager31165454525 · Family · 2026-02-19

    “Beautiful hotel and amazing staffs! Shout out to Yogesh, very pleasant and attentive! Keep up the excellent work! Will definitely recommend. Another Marriott property to visit. Walking distance to Dubai Mall and Burj Khalifa. Spacious room and very clean. Ordered some yummy food, happy with what we ordered.”

  • Stay at the Heritage Hotel

    10/10

    brendanmS298LJ · Business · 2026-02-19

    “The hotel is nicely situated on the boulevard. The staff is excellent, particularly at the pool where Ganesh ensured I had an enjoyable experience.”

  • Good stuff and service

    10/10

    464hindh · Solo travel · 2026-02-16

    “Mr norul he give us good food and sisha We are coming let he give us great service thanks man see you again very soon”

  • Amazing service thank you

    10/10

    apP3930TX · Solo travel · 2026-02-16

    “Great service . Very prompt . Nurul provided great service !”

  • Great service by Nurul

    10/10

    rheai2026 · Friends getaway · 2026-02-15

    “We had such a lovely time here. The food was amazing, and the service by Nurul was exceptional. She was warm, attentive, and made sure everything was perfect. Highly recommend!”

  • Review

    10/10

    pkk612 · Friends getaway · 2026-02-15

    “Great ambience , good service”

  • Awesome!

    10/10

    lijink2017 · Friends getaway · 2026-02-15

    “The service was great and the food is exceptional. The chicken grill and peri peri are commendable.”

View all guest reviews

Hotel info and reviews come from third-party sources.