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Dubai

Vintage Grand Hotel Dubai

Al Fay Road, Sports City, Dubai, 392360

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials.

  • Recreational Delights

    Appreciate the recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court.

  • Culinary & Entertainment Excellence

    Enjoy international cuisine at Red Diamond, one of the hotel's 2 restaurants, or unwind at the poolside bar after a day of leisure.

Book now and indulge in luxury at Vintage Grand Hotel.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Convenient location with shuttle service

At the hotel

Popular amenities

37 listed
  • 24-hour fitness facilities
  • 24-hour front desk
  • Airport transportation - pickup (surcharge)
  • ATM/banking
  • Banquet hall
  • Billiards or pool table
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Concierge service
  • Conference center
View all amenities

Pools & wellness

  • Full-service spa
  • Pool sun loungers
  • Sauna
  • Steam room

Dining & drinks

  • Snack bar/deli
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Fitness facilities
  • Terrace
  • Wheelchair-accessible fitness center

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Elevator
  • Free self parking
  • Free valet parking
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Conference space
  • Free newspapers in lobby
  • Free reception
  • Free WiFi
  • Garage
  • Reception hall

Review in focus

154 reviews
10/ 10
We stayed here for 7 nights during the conflict with Iran . We were only supposed to catch a connecting flight at Dubai airport when the troubles broke out and we were taken here.. We had an apartment which was massive and staff came to service it each day . All out food was included everyday , free of charge paid for by Emirates and UAE government. The staff were caring and kind during this difficult times .The hotel was full to capacity so lots of people to look after. Which wasn’t a problem for the staff . We cannot thank all the staff enough for their care , outstanding service and compassion. Would stay here again for sure .
christinefC4459VP · Couples · 2026-03-08

The guest experience

9.6out of 10
154 verified reviews

Loved most

  • Friendly staff
  • Convenient location with shuttle service

Worth knowing — Dated lobby in apartment building · Issues with extra bed quality

How guests scored the stay

  • Service10.0

    Staff members, particularly at reception and in the restaurant, received high praise for their friendliness and professionalism.

  • Overall Experience10.0

    The aggregate experience was very positive, and many expressed a desire to return.

  • Cleanliness9.6

    There were cleaning equipment issues noted in the hotel lobby, which impacted first impressions.

  • Location9.6

    The hotel is outside central Dubai but offers a complimentary shuttle service, making it convenient.

  • Room Quality9.6

    The apartment was spacious and comfortable, but the extra bed was found to be old and unstable.

  • Amenities9.6

    Amenities generally met expectations but noted that the apartment building lobby felt dated and could use an update.

  • Value for Money9.6

    Overall value is strong, especially given the quick service and quality of food.

  • Food and Beverage9.1

    Breakfast had good Western items, though Indian options were less consistent.

Live guest feedback

Guest reviews

Mixed experiences

90% of 20 recent stays rated 8+

9.6154 reviews
  • Conflict with Iran

    10/10

    christinefC4459VP · Couples · 2026-03-08

    “We stayed here for 7 nights during the conflict with Iran . We were only supposed to catch a connecting flight at Dubai airport when the troubles broke out and we were taken here.. We had an apartment which was massive and staff came to service it each day . All out food was included everyday , free of charge paid for by Emirates and UAE government. The staff were caring and kind during this difficult times .The hotel was full to capacity so lots of people to look after. Which wasn’t a problem for the staff . We cannot thank all the staff enough for their care , outstanding service and compassion. Would stay here again for sure .”

  • Nice hotel with a very nice staff

    10/10

    V1036HLahmedf · Business · 2026-02-21

    “I stayed there for almost a year and i can say that The Location is good but not the best during the season (little crowded) The Atmosphere is so nice, cozy and convenient for long stays with a helpful staff (especially Imane) she’s so helpful, friendly and helped me a-lot in every situation. Rooms are very nice Totally recommended”

  • Very comfortable stay with Great service

    10/10

    13ndrew · Business · 2026-02-17

    “I had a wonderful stay at Vintage Grand. The hotel was spotless and well maintained. I really appreciated the peaceful atmosphere. The food was great throughout my stay and e everything tasted fresh and delicious. I would like to specially mention Sushila, the housekeeping assistant, She was very helpful and friendly and was always attentive in keeping the room neat and tidy and was consistently helpful.”

  • Terrible.

    2/10

    tsitsiv2021 · Business · 2026-02-11

    “Terrible. -poor service -not very attentive staff -all day dining restaurant not very “all day” -could not assist a stranded guest during the night -dirty rooms -moldy shower -dirty bath tub If you are only going to need a bed to sleep in book here. Otherwise for comfort n cleanliness, try elsewhere. Arrived from day errands around 5pm and found room uncleaned.”

  • Marriott hotel but not Marriott service

    4/10

    785shabirg · Couples · 2026-02-09

    “Check in to the apartment hotel was a mission, only one computer working and staff overwhelmed. Took over 25 minutes with me doing an online check in. Platinum Elite not recognised and you will get NO benefits. No breakfast no points. No recognition!!! Day 2 came back to my room, no towels, no water and tea replenishment. Had to call and wait 30 minutes. Service is extremely slow and is a hit and miss. Marriott seems to take on old underperforming hotels and managers them, this will not work as we are expecting Marriott service level but the mentality of staff is not there. Just an awful experience. Rooms smelly and road noise and construction noise is clearly heard in rooms. Spoke to the duty manager Ahmed, no real solution came tru, as the other room offered was small and stinky. Please get your act together. We spent over 50 + nights in a brand not to be treated like this.”

  • Good hospitality

    8/10

    GoPlaces19492074302 · Business · 2026-01-12

    “My stay at this hotel was excellent. The room was neat, hygienic, and very comfortable. The staff were friendly specially Pratima, she is so polite and friendly.professional, and always ready to help. Food quality was very good, and service was quick. Overall, it was a pleasant experience and I would surely choose this hotel again.””

  • Good value stay outside central Dubai

    8/10

    Instantcalm · Family · 2026-01-04

    “The hotel sits well outside central Dubai, roughly 25 to 30 km from the city and around 6 to 8 km from the Jumeirah area. The property is split into two connected buildings. One houses the main hotel and the other serviced apartments. We stayed in the apartment block but had to walk across to the hotel for breakfast and other meals. The apartment itself was spacious and comfortable, with very effective air conditioning and plenty of room to move around. An extra bed we had requested in advance had been missed initially. It did arrive later after a wait of about two hours, but it was old, unstable and on wheels, which was disappointing for a relatively new Marriott affiliated property. The apartment building lobby felt dated, closer to something from the 1990s, with small retail outlets selling miscellaneous items displayed on utilitarian metal shelving. By contrast, the hotel lobby was modern. Unfortunately, the first thing we noticed there was cleaning equipment left in plain sight near the toilet entrance on the mezzanine, which did not create a good first impression. Room service was effectively nonexistent. Simple requests such as extra towels or general questions required multiple calls and some patience before reaching the right department. One clear positive is the complimentary shuttle service to various locations, which is very useful given the hotel’s location. These need to be booked in advance. Breakfast was served in a large dining area with a broad selection. Western items such as eggs, breads, croissants and toast were done well. Indian options were less consistent. Idlis were undercooked and parathas lacked authenticity. Overall, breakfast was still satisfactory. Staff were a highlight throughout our stay. The restaurant manager appeared tireless, the egg station cook became more cheerful as the room filled up, the entrance staff remembered us each morning and reception staff were efficient and welcoming. All things considered, this is a solid and reasonably priced option if you are comfortable staying outside central Dubai.”

  • Best Receptionists in the world

    10/10

    paparemendisp · Friends getaway · 2026-01-04

    “⭐⭐⭐⭐⭐ Truly the best receptionist team in Dubai at Grand Vintage Hotel Dubai! A huge thank you to Imane, Salma, Ali, and Khadija for the outstanding service and warm hospitality. From the moment you walk in, they welcome you with genuine smiles, professionalism, and a positive attitude that instantly makes you feel comfortable and valued. They are always helpful, well-organised, and ready to assist with anything you need. Their dedication and friendly approach truly reflect the high standards of the hotel. Highly recommended – this team sets a perfect example of what excellent customer service should be 👏”

  • Excellent Stay in Vintage Grand

    10/10

    bumesh1965 · Business · 2026-01-03

    “Convenient for my work place of Dubai Sports city. The breakfast is really good, polite staff, caring too. Pratima working in the restaurant on first floor served us every morning with a smile. Really appreciated I would like to come back next year too.”

  • Staff corporation and look after

    10/10

    NorthStar11359155800 · Business · 2025-12-23

    “Excellent service and the boy Ali Hamza was outstanding and he looked after us exceptionally well. Checked in and checked out was very swift and welcoming. Yes as I mentioned above the staff Ali Hamzah at concierge was outstanding, very humble and so respectful. They way he treated with me in regard of my luggage sort out was unbelievable.”

  • Very Comfortable Stay with Great Service

    10/10

    40susils · Business · 2025-12-13

    “I stayed at the Vintage Grand Hotel from 28th November. This was my second stay at the hotel, and just like my previous visit, it was once again a very pleasant and comfortable experience. I would like to specially mention Lalit, the housekeeping assistant, who was always attentive in keeping the room neat and tidy and was consistently helpful. My thanks also go to Ratheesh, the housekeeping supervisor, for his support and professionalism. In the restaurant, I would like to sincerely thank Fatima, Swapnil, and Chef Hasan for their kindness, helpfulness, and excellent service throughout my stay. Thank you all for making my stay enjoyable and memorable. Susil”

  • Awesome Stay

    10/10

    257nishav · Business · 2025-12-09

    “I had a wonderful stay at Vintage Grand. The hotel was spotless and well maintained. I really appreciated the peaceful atmosphere. The food was great throughout my stay and e verything tasted fresh and delicious. Special thanks to Swapnil and Priyanka from the staff...They were extremely helpful and made sure i had everything i needed. Their service really stood out and made my stay even better... Thank you!!”

  • Catering & room services

    10/10

    srO9173LG · Solo travel · 2025-11-25

    “Rajdip for the wonderful Mocha and Iqbal Hussain for superb room service. Supervisors on rach floor were super helpful!”

  • Thanks to Maybeen for amazing service!!

    10/10

    515ayaq · Friends getaway · 2025-10-19

    “An amazing experience! Outstanding customer service — they help you with absolutely everything you need. Truly top-notch and highly recommended! A special shout-out to Maybeen for taking such great care of us these past two weeks — thank you for making us feel so safe and supported! Everyone had been so helpful!!”

  • Perfect and clean hotel

    10/10

    bakhodira750 · Solo travel · 2025-10-18

    “This was my first time at this hotel after the renovation. I really liked the new design. All the staff are very experienced, especially Miss Iman.”

  • Superb Time

    8/10

    alikX3606SL · Family · 2025-10-04

    “Been here for many years i would like to say special thanks to Ms Neelam Guest Relation Officer who is such a nice and solution provider person always smiling and polite towards guests Enjoying every day here its like a family highly recommended”

  • Special thanks to Neelum from Guest Relations. ❤️

    10/10

    Resort20988149143 · Solo travel · 2025-10-04

    “I am staying here for a long time. Vintage Grand Hotel is best and the staff all nice. I would like to special mention for Neelum from guest relations. She’s very kind, professional and attentive. I would recommend this hotel.”

  • Excellent service, great location, room cleanliness, friendly reception staff.

    10/10

    871mrsu · Family · 2025-09-30

    “Excellent service, great location, room cleanliness, friendly reception staff especially the Guest relation officer NEELUM. We enjoyed our stay fullest.”

  • A Memorable Second Stay with Exceptional Hospitality ❤️

    10/10

    531purplea · Solo travel · 2025-09-27

    “I stayed here last year, and this is my second year. I’m really enjoying my time at this hotel. The staff are very friendly and always make sure I feel comfortable. They are attentive, helpful, and the activities and services offered add so much to the experience. Special thanks to Neelum, Claudyn, and Emane for their wonderful hospitality, and appreciation to the whole team for making my stay memorable. Room 305 ❤️”

  • More comfortable than home

    10/10

    pervaizn2021 · Solo travel · 2025-09-21

    “A great place to stay or have dinner at or meet people. Very friendly and responsive staff, who go out of their way to even cool off menu items on request. Staff like Akanksha, Neelum, Raj & Janice.”

View all guest reviews

Hotel info and reviews come from third-party sources.