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Bicester

Bicester Hotel, Golf & Spa

Chesterton, Bicester, OX26 1TE

7.9 Very good2360 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Activities

    The Bicester Hotel, Golf & Spa offers a range of amenities for guests to unwind and stay active. From the health club with a gym, tennis courts, and indoor swimming pool to the hydro spa, sauna, and solarium, there's something for everyone to enjoy.

  • Stunning Surroundings

    Nestled in 130 acres of picturesque Oxfordshire countryside and surrounded by 11 lakes, the Bicester Hotel provides a tranquil escape for guests. With views over the golf course or the designer courtyard garden, guests can truly immerse themselves in the beauty of the surroundings.

  • Dining and Relaxation

    Indulge in culinary delights at the Grays Restaurant or opt for a more laid-back experience at the Portrait Bar. During the Summer months, guests can unwind on outdoor terraces with a refreshing cocktail in hand, making for a perfect ending to a day of relaxation and exploration.

Experience the epitome of luxury and relaxation at Bicester Hotel. Book your stay now to enjoy a memorable getaway.

HAPPI HIGHLIGHTS

  • Excellent location near Bicester Village

  • Friendly and helpful staff (housekeeping & restaurant highlighted)

  • Strong amenities: spa, pool, health suite and grounds

At the hotel

Popular amenities

78 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • BBQ facilities
  • Beauty Services
  • Breakfast in the room
  • Cashless payment available
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Tennis court
  • Tennis equipment
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Solarium
  • Vending machine - drinks
  • WiFi available

Review in focus

2,360 reviews
5/ 10
Close to Bicester village with spa facilities. Staff were all helpful and friendly.
Julie · couple · 2026-10-24

The guest experience

7.9out of 10
2360 verified reviews

Loved most

  • Excellent location near Bicester Village
  • Friendly and helpful staff (housekeeping & restaurant highlighted)
  • Strong amenities: spa, pool, health suite and grounds
  • Generally good food and relaxing atmosphere in many stays

Worth knowing — Cleanliness issues (dirty carpets, mould/dirt in bathrooms and changing areas) · Outdated/worn room furnishings and some accessibility/room defects · Reception/booking handling inconsistency and understaffing at times · Spa/pool scheduling (children's classes) limiting adult use; inconsistent breakfast service; occasional extra charges (gym)

How guests scored the stay

  • Location9.3

    Consistently highlighted as a strong point (close to Bicester Village, good setting and grounds).

  • Amenities8.9

    Spa, pool and health suite frequently praised and described as good facilities, though there are complaints about scheduling (children's classes during key times).

  • Overall Experience8.9

    Many guests described relaxing, enjoyable stays with excellent staff interactions, facilities and location, balanced by notable issues around cleanliness, some service touchpoints and room condition.

  • Service8.7

    Staff frequently praised for being warm and helpful (housekeeping and restaurant named), though some guests reported poor reception service and understaffing at times.

  • Value for Money8.0

    Mixed signals: some guests called it good value and appreciated location, though unexpected charges (e.g., gym fee for Booking.com bookings) and service inconsistencies were noted.

  • Food and Beverage7.4

    Food receives positive mentions (excellent food in some reviews) but breakfast service was inconsistent (one morning poor, next better) and some staff or service issues were reported.

Live guest feedback

Guest reviews

Mixed experiences

31% of 13 recent stays rated 8+

7.92360 reviews

  • Convenient for Bicester village but tired now.

    5/10

    Julie · couple · 2026-10-24

    “Close to Bicester village with spa facilities. Staff were all helpful and friendly.”

  • Marvellous

    10/10

    Helen · couple · 2026-10-22

    “Stayed several times, always very welcoming, clean and tidy”

  • Great location, but disappointed that not all the spa facilities were not as expected.

    6/10

    Natasha · family with children · 2026-10-21

    “The hotel location was very good, easy to find and our room had a good view over the lake and golf course. The team serving breakfast were welcoming and knowledgeable and the breakfast itself was very good.”

  • Inadequate

    6/10

    Judy paterson · extended group · 2026-10-18

    “The staff were good ..”

  • Comfortable with good food, but could be so much better with a few updates.

    7/10

    Carole · couple · 2026-10-17

    “Spa was very good. Everything working well and clean. Breakfast was good, plenty of choices but coffee machine not working. Staff were extremely helpful and friendly. Bar also had good food menu.”

  • Would have loved facilities to have been included within the price paid for stay and would reconsider following year.

    9/10

    Ranjan · couple · 2026-10-17

    “Cleanliness, staff friendly breakfast was very nice and a good choice. Peaceful and lovely room overlooking golf grounds”

  • Great stay, would stay there again.

    10/10

    Jane · couple · 2026-10-16

    “excellent breakfast. room was spacious and comfortable with lot of gifts for our dog.”

  • The hotel is well located, but I felt like a potential criminal rather than a guest

    5/10

    Josephine · family with children · 2026-10-15

    “The breakfast had a good range to meet all tastes”

  • Fantastic in every way !

    10/10

    Steve · extended group · 2026-10-11

    “Everything was fantastic. Can’t fault it. Can’t wait to return !”

  • Never again!

    1/10

    Caroline · extended group · 2026-10-09

    “The building, facilities and location”

  • Disappointing

    3/10

    Tina · family with children · 2026-10-08

    “The location was good and despite the reviews on Grays Restaurant we could not fault the food.”

  • Mislead

    1/10

    Joanna · couple · 2026-10-07

    “When we stayed in June we thought the gym was fantastic but the rooms were a little weary. Booked again for October because of the gym. After taking our payment they informed us we now have to pay £25 each to use the gym. Cancelled booking as the gym was our prime motivator for booking. Feel mislead as there was no suggestion of paying for gym when we booked,only after paying.”

  • Needs money to bring it back to its former glory

    5/10

    Jonathan · couple · 2026-10-07

    “Good location”

View all guest reviews

Hotel info and reviews come from third-party sources.