Indulge in a 24-hour fitness center, terrace views, complimentary Wi-Fi, and concierge services. Relish 24-hour room service, an on-site restaurant, and a chic bar/lounge for unwinding.
Elite Accommodations
Stay in sophisticated air-conditioned rooms with Smart TVs, espresso makers, and rainfall showers. Keep entertained with free Wi-Fi and cable programming. Plus, enjoy English breakfasts and in-room coffee/tea makers.
Prime Location
Centrally located near Birmingham Cathedral and shopping areas, our hotel offers 10 event-ready meeting rooms. With a 24-hour front desk, dry cleaning services, and luggage storage, convenience is at your doorstep.
Book your stay at The Grand Hotel Birmingham for a lavish experience in the heart of the city.
✦HAPPI HIGHLIGHTS
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Excellent service
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Great location
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Comfortable rooms
At the hotel
Popular amenities
29 listed
24-hour fitness facilities
24-hour front desk
Assistive listening devices available
At least 80% of all lighting comes from LEDs
Banquet hall
Breakfast available (surcharge)
Concierge service
Double-glazing on all windows
Eco-friendly cleaning products provided
Eco-friendly cleaning products used
View all amenities
Dining & drinks
Food and water bowls
Locally-sourced food on site (80% or more)
Vegetarian breakfast available
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Terrace
Safety & cleanliness
Smoke-free property
Getting around & access
Elevator
Guest services
Luggage storage
Safe-deposit box at front desk
Services & essentials
Energy-saving switches
Free WiFi
Guest education on local ecosystems and culture
LED light bulbs
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Vegan menu options available
Vegetarian menu options available
Water dispenser
Water-efficient showers only
Review in focus
220 reviews
10/ 10
The whole hotel experience was fantastic. Reception was quick and helpful. Our room was clean, spacious and very comfortable. It was dark and quiet during the night. Air con worked (which is unusual in hotels to be honest). The bar and late night food were great and breakfast was fabulous.
Barry · partner · 2025-10-12
The guest experience
9.4out of 10 220 verified reviews
Loved most
Excellent service
Great location
Comfortable rooms
High-quality amenities
Worth knowing — Disappointing breakfast · Issues with cleanliness
How guests scored the stay
Service10.0
The staff were described as warm, friendly, and helpful across multiple reviews.
Overall Experience10.0
Despite minor issues, the overall sentiment was extremely positive, emphasizing a desire to return.
Room Quality9.6
Rooms were described as spacious, clean, and comfortable, contributing to a positive experience.
Value for Money9.5
While the hotel was deemed pricey, the experience exceeded expectations, justifying the cost.
Location9.5
The hotel's location was frequently noted as great, especially being near landmarks.
Amenities9.5
The hotel had highly regarded amenities, including a jazz bar and an exquisite bar area.
Cleanliness9.1
There was a mention of hair in the shower, which negatively impacted the cleanliness sentiment.
Food and Beverage8.0
There were complaints about the quality of breakfast, which significantly affected the rating.
Live guest feedback
Guest reviews
Mixed experiences
80% of 20 recent stays rated 8+
9.4220 reviews
Guest review
10/10
Barry · partner · 2025-10-12
“The whole hotel experience was fantastic. Reception was quick and helpful. Our room was clean, spacious and very comfortable. It was dark and quiet during the night. Air con worked (which is unusual in hotels to be honest). The bar and late night food were great and breakfast was fabulous. ”
Guest review
10/10
Howard · 2025-10-11
“Excellent stay. No issues ”
Guest review
10/10
Paul · partner · 2025-10-09
“Top class hotel in the centre of Birmingham, easy reach of many restaurants and shopping areas.”
Guest review
8/10
Nicola · 2025-10-07
“Breakfast not so good, seemed cooked and stored/reheated.
Room lovely very clean,a few scuff marks on walls
Restaurant not open- inconvenient I travelled from Cornwall
Overall good”
Guest review
10/10
Helen · partner · 2025-10-07
“Stunning hotel, the bathroom especially and the Penhaligons toiletries felt so special! ”
Guest review
10/10
Jane · partner · 2025-10-06
“Lovely hotel and close to all amenities.
Loved Madeline Bar and Isaacs.”
Guest review
10/10
Edward · 2025-10-05
“Fantastic ”
Guest review
4/10
Kaya · 2025-10-03
“I checked in and realised i was given a uncleaned room. The name on the welcome screen wasnt mine, a half eat cake, a half done bed and dirty towells on the floor. Tried calling reception and no one picked up. This was after i unpacked and noticed. Had to repack and go back ti reception to get another room. A quick shrug by receptionist was the only acknowledgement. Not good! ”
Underwhelming
6/10
Colin · 2025-10-01
“Underwhelmed with the size and layout of the room with a picturesque vie of a brick wall
Pillows uncomfortable and bar prices sky high”
Guest review
10/10
Maria · 2025-09-30
“The room was clean with new fittings and fixtures ”
Guest review
10/10
Oliver · 2025-09-28
“.”
Guest review
10/10
Lindsay · partner · 2025-09-28
“Thoroughly delighted with our stay, would definitely return ”
Grand suite amazing, breakfast extremely poor
6/10
Andreas · 2025-09-21
“Overall stay was good and the Grand suite itself was amazing.
However, breakfast was quite disappointing to say the least. If you book a grand suite it would be customary to provide a decent table big enough to hold breakfast items for two. To then proceed with forgetting the breakfast order and having to be reminded after nearly half an hour is disgraceful. And when the breakfast actually arrived it was in a horrid state. Black pudding was overcooked and not edible. The sole of my shoe would have been more tender than the bacon provided which was a shame as the flavour hinted to a nice bacon. The poached egg felt as if it had been precooked and left lying around.(?) The circular thing which presumably was a mushroom could have been left out as it was disgusting. The staff did not give the impression of serving a five star hotel breakfast experience either. Overall extremely disappointing as it was in line with motorway hotels.. (As it was getting late we could not stay longer for a second attempt. Don’t think it would have improved anything either)
I would suggest getting a breakfast takeaway and eat in your room.”
Guest review
6/10
Gareth · friends · 2025-09-21
“Beautifully renovated to a very high standard”
Lovely, traditional upmarket hotel
10/10
Ella · 2025-09-21
“We stayed for a night after moving our daughter into Uni. The hotel was lovely. The staff were very helpful, friendly & professional. It was a great location too. We will definitely rebook. ”
Guest review
10/10
Jonathan · 2025-09-16
“10\10 great room, very clean. Highly recommended ”
Fabulous hotel don’t stay anywhere else
10/10
Lynne · 2025-09-15
“Fabulous hotel in great location next to the cathedral
The bar area is amazing
Had a really quiet room best nights sleeping in a hotel for ages !
Staff all excellent and helpful
Highly recommend ”
Great Hotel
10/10
Sharon · 2025-09-14
“Lovely hotel very convenient and easy to get to”
Guest review
10/10
Tarikul · partner · 2025-09-14
“From the moment we stepped in to the gorgeous hotel building, we were greeted by incredibly warm and friendly staff.
The hotel lobby is beautiful, and perfectly suits the "Grand" part to their name, and when we saw our room, it was spacious, clean, really love and comfortable, and the bed was so soft and it was incredibly easy to just drop off on both nights of our stay.
The Madeleine bar was exquisite and classy, but we couldn't help but be blown away by the classic style to Isaac's. Staff once again were amazing in both of these, and the cocktails/mocktails were fantastic too. The fact that Isaac's has a jazz bar vibe on some nights is such a great touch too, and their breakfasts are brilliant.
My only issue was that this is on the pricier side, however for what we paid, we most certainly got everything we had hoped for, and then some.
It'll be impossible to stay anywhere else next time we are in Birmingham, that's for sure!
Absolutely loved it here!”
