Experience luxury like never before at 30 James Street. Our bespoke rooms and suites offer a unique blend of elegance and comfort, with features like double spa baths, breathtaking views of Liverpool, and a touch of 1900s glamour. Some accommodations even come equipped with a 40-inch TV and convenient kitchenettes.
Exceptional Dining and Entertainment
Indulge in a culinary journey at the Carpathia Champagne Bar and Restaurant, where you can savor exquisite dishes while enjoying panoramic views from the rooftop terrace. Whether it's a romantic dinner or a casual drink with friends, this is the perfect spot to unwind and create lasting memories.
Convenient Location and World-Class Service
Located just minutes away from Liverpool's top attractions, including the Albert Dock and Anfield Stadium, 30 James Street offers the perfect blend of convenience and luxury. With a 24-hour concierge service and proximity to universities and event venues, your stay with us is sure to be seamless and memorable.
Book your stay at 30 James Street now and elevate your Liverpool experience to new heights.
✦HAPPI HIGHLIGHTS
✦
Great location
At the hotel
Popular amenities
52 listed
24-hour security
Bulk dispenser for toiletries
Cashless payment available
CCTV outside property
Cleaning standards that are effective against Coronavirus
Concerts/live shows
Concierge service
Delivered food - securely covered
Emergency cord in bathroom
Evening entertainment
View all amenities
Dining & drinks
Food delivered to guest room
Fruits
Hosted evening meal (reserve)
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Wine release events
Fitness & outdoors
Outdoor furniture
Terrace
Rooms & comfort
Lower bathroom sink
Non-smoking rooms
Television in common areas
Safety & cleanliness
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Wheelchair accessible
Guest services
Front desk (limited hours)
Luggage storage
Services & essentials
Family rooms
Free wired internet
Happy hour
Housekeeping on request
Internet access
Key card access
Non-smoking throughout
Reception hall
Thermometers for guests provided by property
Vegetarian menu options available
Review in focus
105 reviews
2/ 10
I should have trusted my instincts that something wasn’t right when I hadn’t heard from the hotel booking provider for a month reminding me of my upcoming stay.
We arrived yesterday by train to find it was closed and the lady on hotel reception next door said it had been for approximately 2 weeks ! Unfortunately they did not have rooms available and we were in a hurry to get to a football event at Anfield and needed to drop overnight bags off.
Thankfully there were rooms available at hotels on castle street so were able to go there last minute otherwise we would of had to return home and miss the event
I’d payed £173 for 1 night and despite some recent poor reviews I decided it was worth taking a chance and was looking forward to staying at this historical place 😡
817DebbieB · Couples · 2025-03-23
The guest experience
6.7out of 10 105 verified reviews
Loved most
Great location
Worth knowing — Poor service · Dated rooms · Lack of basic amenities · Hotel was closed down without notification
How guests scored the stay
Location8.3
The central location of the hotel was generally praised by guests.
Cleanliness7.1
Guests had mixed reviews on cleanliness, with some mentioning the rooms were dated and stuffy.
Live guest feedback
Guest reviews
Mixed experiences
40% of 20 recent stays rated 8+
6.7105 reviews
Closed - do not book
2/10
817DebbieB · Couples · 2025-03-23
“I should have trusted my instincts that something wasn’t right when I hadn’t heard from the hotel booking provider for a month reminding me of my upcoming stay.
We arrived yesterday by train to find it was closed and the lady on hotel reception next door said it had been for approximately 2 weeks ! Unfortunately they did not have rooms available and we were in a hurry to get to a football event at Anfield and needed to drop overnight bags off.
Thankfully there were rooms available at hotels on castle street so were able to go there last minute otherwise we would of had to return home and miss the event
I’d payed £173 for 1 night and despite some recent poor reviews I decided it was worth taking a chance and was looking forward to staying at this historical place 😡”
Got to hotel to find it all locked up. No communication from the hotel to advise booking was cancelled.
2/10
S1432ZTsamanthap · Friends getaway · 2025-03-23
“Can’t review, got to the hotel yesterday for our booking to find the hotel completely shut. No communication from the hotel advising our booking was cancelled. Had to find last minute accommodation in Liverpool for the night as we had an event booked so couldn’t just go home. Avoid at all costs”
30 James Street: The Houdini of Hospitality
2/10
Bigdavet1 · Family · 2025-03-21
“Ah, 30 James Street Hotel—where dreams go to die and customer service is apparently a foreign concept. Imagine our delight when we arrived, only to discover that the hotel had vanished into the ether, taking our hard-earned money along for the ride. A disappearing act worthy of a magician, but sadly, without the applause.
Thankfully, the Hilton nearby swooped in like a knight in shining armor, proving that not all hotels are allergic to basic decency. So, if you're considering 30 James Street, save yourself the heartbreak and just throw your money into the Mersey River—it'll be a more satisfying experience. Cheers to the Hilton for restoring our faith in hospitality! 🥂”
Lovely hotel
10/10
S1005KMjonb · Friends getaway · 2025-03-19
“Went to Liverpool with my friend and stayed at this hotel .the reception stuff are very nice and helpful. The room are very Big the beds are comfortable and the Jacuzzi in the bathroom is amazing.the roof top bar has an amazing view. Will definitely be back again.”
Guest review
6/10
ann · family · 2025-03-17
“Great walking distance from everything. ”
Happy with my stay
10/10
connor · 2025-03-11
“Very happy with the stay, a great location for bars and pubs etc,
there is parking , but it is restricted to 1.8meters , I just wish the site said the measurements as the vehicle I had was 1.9 so was abit annoying but did find a NCP carpark close by, I did message and try to call prior but didn’t get a response.
The shower and kitchenette was superb, if I wanted to be petty then the tv remote didn’t work very well and took ages to change channels but I really wasn’t too bothered about that
I would certainly stay here again if I was visiting Liverpool , it’s 5 stars from me.”
Daylight robbery - stole security deposit
4/10
B7544KUjohnd · Couples · 2025-03-08
“Took £100 security deposit and didn’t refund it. Very disappointed. Can not get in contact with anyone, nobody answers the phone on any of the 3 options, nobody replies to emails and nobody responds to the social media. Outdated room but expected as it’s far past its prime. Would be high end 10+ years ago. don’t waste your money. Room was £130, plus the £100 I’m not getting back? £230 for this shocking hotel.”
Guest review
8/10
Richard · 2025-03-06
“.”
Disappointing
4/10
Anne · 2025-02-23
“The hotel seems a little tired. Not well maintained and staff, although friendly enough, were not really professional. Examples - our room had a broken window! I queried this, wary of being implicated and charged for it, but it was known to staff. Arriving at Sunday breakfast at 8,45, we were told ‘you’ve only got half an hour for breakfast’ On checking in, we had not been told about times of breakfast, or where to locate the dining room. The room, very tired looking apart from the broken window, had no hotel info, no telephone, but was clean enough. Our key card never worked for us - very frustrating at 1am when we had to go down from the 4th floor to reception for help. At least the second time it didn’t work the cleaner was able to let us in! Very disappointing experience. Great location though! ”
Not what it was unfortunately
6/10
James · 2025-02-23
“Second visit to the hotel (last being a few years ago) and the condition of the hotel seems to have been deteriorated. Badly sealed bathroom and loose tiles in addition to a missing plug for the jacuzzi bath (also quite stained) being a few notes. Nothing disastrous but just a general feel of neglect which is a shame for what was and could be a fabulous place.
Staff were very professional and friendly, no complaints on staff whatsoever ”
Good Stay.
8/10
Verified traveler · 2025-02-22
“The stay was lovely. Slightly disappointed the jets in the jacuzzi didnt work.”
Guest review
6/10
Lauren · family · 2025-02-19
“Ok hotel. Very run down and lots of damages in the room. Ideal location - very central.”
Guest review
10/10
Lee · 2025-02-17
“Very high quality ”
Guest review
2/10
Ed · 2025-02-17
“The hotel is very run down and not 4 stars as advertised. Rooms look nothing like the pictures and are dirty and dangerous. ”
Nice but Needs some tlc
6/10
Jeremy · 2025-02-09
“Rooms tired and staff said need refit. Got upgraded as the jet bath was broken. Loved the jet bath. Mattresses needed replacing as springs gone. Lots of dust in room and black mould on bathroom tiles. But not a bad stay overall. On site bar and restaurant not open.”
Guest review
10/10
Deborah · friends · 2025-02-09
“Lovely comfortable stay,only complaint would be jacuzzi didn't work ,& not much food left at breakfast,they did bring more,but was a while waiting ,so we had already eaten what we had ”
Guest review
2/10
David · 2025-02-07
“Place was not clean and the jacuzzi didn’t work which is what we booked the room for ”
Guest review
8/10
Stephen · family with children · 2025-01-28
“Enjoyed our stay, was perfect for what we wanted. Staff very helpful and chatty. Bit disappointing that the roof bar area was shut for refurbishment, we werent told this on booking and it was one of the reasons i had made the booking. The place is tired and in need of renovation which i believe they're in the process of doing.
Super convenient to Liverpool one and some great bars and restaurants nearby. Would recommend as a base for anyone.”
Guest review
10/10
Juan · family · 2025-01-28
“A little loud on the weekend but an absolutely fantastic experience from top to bottom. Would re-book again if visiting Liverpool. Fantastic location. ”
