HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodations
Experience natural daylight and elegant design in all 144 rooms, suites, and private residences. Enjoy top-notch amenities like Nespresso machines, Loewe interactive TV’s, and COMO Shambhala toiletries for a truly indulgent stay.
Culinary Delights
Savor exquisite dining at Nobu, the Japanese-Peruvian restaurant that's a hotspot for its renowned cuisine. Indulge in fresh Italian coffees and light bites at the Lobby Lounge, perfect for any time of the day.
Wellness Oasis
Unwind at the private gym and COMO Shambhala Urban Escape. Pamper yourself with holistic therapies, rejuvenating treatments, and yoga sessions to relax and recharge after a day of exploring London's vibrant capital.
Book your stay now for an unforgettable experience!
HAPPI HIGHLIGHTS
Helpful staff
Great location
Modern amenities
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Aerobics
- Air conditioning
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Allergy-free room
View all amenities
Pools & wellness
- Beauty Services
- Fitness/spa locker rooms
- Hot tub/Jacuzzi
- Massage services
- Sauna
- Spa/wellness center
- Steam room
Dining & drinks
- Bar
- Breakfast in the room
- Breakfast takeaway containers
- Cooking class
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Bike tours
- Broadcast Live sport events
- Cycling
- Fitness center
- Fitness classes
- Fitness facilities
- Garden
- Hiking
- Kids' outdoor play equipment
- Mini golf
- Personal trainer
- Public transport tickets
- Table tennis
- Tennis court
- Tennis equipment
- Terrace
- Yoga classes
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Hot spring bath
- Non-smoking rooms
- Soundproof rooms
Safety & cleanliness
- Baby safety gates
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Parking garage
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
Guest services
- Babysitting/child services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
- Private check-in/check-out
- Tour desk
- Tour/class on local culture
- Walking tours
Services & essentials
- Archery
- Badminton equipment
- Billiards
- Bingo
- Board games/puzzles
- Bowling
- Car hire
- Cashless payment available
- Casino
- Daily housekeeping
- Darts
- Designated smoking area
- Face masks for guests available
- Family rooms
- Free WiFi
- Grocery deliveries
- Happy hour
- Horse riding
- Karaoke
- Key card access
- Live music/performance
- Movie nights
- Non-smoking throughout
- Packed lunches
- Pub crawls
- Room service
- Squash
- Stand-up comedy
- Strollers
- Temporary art galleries
- Themed dinner nights
- Thermometers for guests provided by property
- WiFi available
Review in focus
only the concierge team and door men were great