Hotelaholic

London

Conrad London St James

22-28 Broadway, London, SW1H 0BH

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations and Dining Experience

    Conrad London St. James offers a blend of historic charm and modern luxury, with rooms featuring upscale amenities and elegant design. Indulge in British cuisine at The Pem restaurant, sip on craft beers at the Blue Boar pub, and experience traditional English afternoon tea in the Orchard room.

  • Cocktail Bar and Fitness Center

    Unwind in style at The Hedgerow cocktail bar, where expert mixologists craft innovative drinks. Stay active at the 24-hour Fitness Center, equipped with the latest exercise technology for a refreshing workout experience.

  • Versatile Event Spaces and Prime Location

    With over 7000 sq. ft. of flexible meeting space and cutting-edge audio-visual technology, Conrad London St. James is the perfect venue for business events, conferences, and weddings. Situated near iconic landmarks and transportation hubs, the hotel offers easy access to the best of London.

James for an unforgettable blend of luxury and convenience.

HAPPI HIGHLIGHTS

  • Great location

  • Comfortable beds

  • Excellent staff

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Business center
  • Car hire
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Private check-in/check-out

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

1,274 reviews
9/ 10
Hervorragende Mitarbeiter Schöne Executive rooms
Bruno · solo traveller · 2026-10-14

The guest experience

9.4out of 10
1274 verified reviews

Loved most

  • Great location
  • Comfortable beds
  • Excellent staff

Worth knowing — Bad food quality · Cold bathroom · Long waits at breakfast

How guests scored the stay

  • Location10.0

    Great location - close to landmarks like Big Ben.

  • Overall Experience10.0

    Majority of reviews suggest a very positive overall experience despite some negatives.

  • Service9.7

    Positive comments about the staff's professionalism and helpfulness.

  • Room Quality9.7

    Comfortable beds and well-decorated rooms noted.

  • Amenities9.7

    Amenities were described positively, enhancing overall experience.

  • Value for Money9.7

    Good value considering the overall experience and amenities offered.

  • Cleanliness8.7

    Specific sentiment from text indicated issues related to maintenance and cleanliness.

  • Food and Beverage7.7

    Negative comments on breakfast quality and service; needs improvement.

Live guest feedback

Guest reviews

Mixed experiences

91% of 11 recent stays rated 8+

9.41274 reviews
  • Guest review

    9/10

    Bruno · solo traveller · 2026-10-14

    “Hervorragende Mitarbeiter Schöne Executive rooms”

  • Otima localização e perfeito para viagens de negocios.

    9/10

    Walid · solo traveller · 2026-10-13

    “Otima Localização e atendimento atencioso e profissional. Os quartos são bem equipados para viagem de negocios. E a recepção contem local adequado para reuniões e um bate papo.”

  • AVOID THIS HOTEL, read carefully before booking.

    1/10

    Nabil · extended group · 2026-09-16

    “Complete disaster! Please read carefully and avoid this hotel at all costs!!”

  • A great 3 night stay. Good location, great breakfast, friendly staff, upmarket facilities.

    9/10

    Heyliger · couple · 2026-09-15

    “Room was comfortable. Location was great and within walking distance to tourist attractions. Breakfast had great variety and was substantial.”

  • My stay was excellent. I am excited to return for repeat stay.

    10/10

    Irene · solo traveller · 2026-09-11

    “Experience with all areas used went very well. Being opposite St. James Station made it so easy to quickly get around London.”

  • Magnifique!!!!

    8/10

    Rukayat · couple · 2026-09-04

    “Not bad. Please make provision for Halal Sausages and not pork, bacon and ham all the time.”

  • Excellent stay. Thank you

    10/10

    DENEB · extended group · 2026-08-30

  • Higly recommended

    9/10

    Yaron · solo traveller · 2026-08-30

    “The most comfortable bed ever. The room altogether was just wonderful. The extra mile was really noticeable: sweet treats as a welcome gift in the room and access to the hotel lounge once my room was not ready yet at check-in. The breakfast was delicious and diverse.”

  • Guest review

    10/10

    Thommes · solo traveller · 2026-08-30

    “Sehr sauberes Hotel. Das Personal war sehr freundlich. Alles hat gut geklappt.”

  • We had a wonderful time, in a fabulous hotel with amazing staff!

    10/10

    Karen · family with children · 2026-08-30

    “Selection in the executive lounge”

  • Simply fabulous

    10/10

    Danielle · family with children · 2026-08-28

    “Wow just wow! The staff go above and beyond. The rooms were stunning and the in room meal was presented just as diligently as if in the restaurant”

View all guest reviews

Hotel info and reviews come from third-party sources.