Hotelaholic

London

Great Scotland Yard Hotel, part of Hyatt

3-5, Great Scotland Yard, London, SW1A 2HN

9.0 Wonderful780 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation and Dining Experience

    The Great Scotland Yard Hotel, part of Hyatt, offers a luxurious stay in the heart of London with beautifully decorated rooms and a restaurant by Michelin-starred chef Niklas Ekstedt. Indulge in a culinary journey and savor exquisite meals in a sophisticated setting.

  • Unique Amenities and Services

    Experience the charm of this historical hotel with a hidden whisky bar, afternoon tea lounge, fitness center, and unconventional event space. Enjoy modern conveniences such as complimentary Wifi, flat-screen TV, and a rain shower in every room. The hotel also provides a concierge, contactless room key entry, and 24-hour room service for a seamless stay.

  • Prime Location and Nearby Attractions

    Located near iconic landmarks like Trafalgar Square and The London Eye, the hotel is the perfect base for exploring London. With popular attractions like The National Gallery and Churchill War Rooms nearby, immerse yourself in the rich history and culture of the city.

Book your stay at the Great Scotland Yard Hotel, part of Hyatt, for an unforgettable experience in London.

HAPPI HIGHLIGHTS

  • Nice room

  • Great bathroom

At the hotel

Popular amenities

69 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Auditory guidance
  • Bar
  • Board games/puzzles
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Wheelchair accessible

Guest services

  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Higher level toilet
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

780 reviews
2/ 10
Location
Dragan · couple · 2026-10-15

The guest experience

9.0out of 10
780 verified reviews

Loved most

  • Nice room
  • Great bathroom

Worth knowing — Abysmal service · Poor cleanliness · High cost

How guests scored the stay

  • Location10.0

    Located conveniently, though overshadowed by other issues.

  • Amenities10.0

    Amenities were good, but lacked some essentials for families.

  • Service9.7

    Service was abysmal across the board other than a few select team members who went above and beyond.

  • Food and Beverage9.2

    Lacked kid appropriate cutlery; overall dining experience was subpar.

  • Overall Experience8.7

    Had potential but marred by serious issues and lack of attention to family needs.

  • Room Quality8.7

    First room was ADA accessible and not suitable for young kids; overall not satisfactory.

  • Cleanliness8.2

    Housekeeping was terrible and there were multiple fruit flies in our room almost daily.

  • Value for Money7.6

    Too expensive for the quality of service and stay experienced.

Live guest feedback

Guest reviews

Mixed experiences

82% of 11 recent stays rated 8+

9.0780 reviews

  • Avoid at all cost.

    2/10

    Dragan · couple · 2026-10-15

    “Location”

  • Guest review

    7/10

    paul · couple · 2026-09-07

    “location -great”

  • Can’t wait to stay again.

    10/10

    Kimberly · extended group · 2026-09-06

    “Location was perfect to see London. Just loved the history of the building and it was super comfortable , great rooms and had a more intimate feel for a London hotel. Staff excellent.”

  • Guest review

    10/10

    Heather · solo traveller · 2026-08-10

    “Everything”

  • Guest review

    10/10

    Carl · solo traveller · 2026-08-09

    “Almost everything”

  • Amazing family stay at GSY

    10/10

    heathersP4286FH · NONE · 2026-07-31

    “An absolutely wonderful stay at GSY. The staff was the standout, they were incredibly hospitable and acoomodating. We traveled with 2 small children and strollers and when they saw us coming in, they never let us manage the strollers down the small landing solo. The breakfast was to die for, so delicious and amazing quality. The rooms were gorgeous and for London standards I felt they were quite spacious! Lastly the location cannot be beat. We knew based on prior reviews we were in a great location, but not until we actually arrived and started to explore did we realize just how good. We walked to so many attractions and had fun accidentally discovering so many iconic landmarks as well as hidden gems. I will absolutely stay here on my future visits to London!”

  • A Wonderful Stay in the Heart of London with Special Thanks to Julian

    10/10

    marjoryg917 · Couples · 2026-07-28

    “We had a wonderful two-night stay at Great Scotland Yard Hotel. It is charming, beautifully designed, and perfectly located in the heart of the city, making it an ideal base for exploring London. Our room was beautiful, well-appointed and comfortable. A very special thank you to Julian, the security guard, who went above and beyond to help us on the day we departed. Due to road closures for the marathon, our car service driver was unable to reach the hotel. Julian patiently communicated with the driver, provided an alternate route, and then personally escorted us and our suitcases down the street to meet the car. His kindness, professionalism, and willingness to go the extra mile turned what could have been a stressful situation into a seamless experience. We would gladly stay at Great Scotland Yard again!”

  • Beautiful Boutique Hotel with Outstanding Staff and Breakfast

    10/10

    jennmG3151WI · NONE · 2026-07-26

    “The Great Scotland Yard Hotel is probably one of my favorite boutique hotels I’ve ever stayed at. From the moment I walked in, I could tell this place was special. Every single staff member I met was genuinely kind, friendly, and welcoming. One of my favorite things about the hotel is the interiors design. Every space is beautifully decorated, from the lobby to the breakfast dining room, the bar and restaurant, and even the guest rooms. There are so many thoughtful details throughout the hotel, and it all comes together to create such a charming, elegant atmosphere. I absolutely loved the vibe. The room was incredibly comfortable. The bed and pillows were excellent, and I slept so well every night. I also have to give a shout out to the heated toilet seat and bidet. It’s one of those little luxuries that makes a stay so much more enjoyable. The location is fantastic too. It’s easy to walk to many of London’s major attractions, and the Tube is just a short walk away when you want to get somewhere farther. The biggest surprise for me was the breakfast. After staying in hundreds of hotels over the years, I can honestly say this was one of the best hotel breakfasts I’ve ever had. It doesn’t feel like a typical hotel breakfast at all. It feels like sitting down for breakfast at a really good restaurant. Everything was freshly prepared, beautifully presented, and absolutely delicious. The dining room can get a little busy during peak hours, but that’s a small tradeoff for how good the food is. I genuinely looked forward to coming back to the hotel after a day of exploring London. It’s one of those places that just feels special, and I wouldn’t hesitate to stay here again. Highly recommended!”

  • Fantastic hotel

    10/10

    jameshW249YM · NONE · 2026-07-22

    “We had a short stay in London after visiting the country side. It was perfectly located. The hotel was clean, well decorated and worth every penny. The breakfast was the best we had the whole trip.”

  • Gorgeous hotel

    10/10

    Gemma · couple · 2026-07-21

    “Gorgeous hotel we loved our stay.”

  • Beautiful hotel, great location

    10/10

    Dent101 · solo traveller · 2026-07-17

    “Wonderful atmosphere as soon as you enter reception and how attentive the hotel staff are towards each guest. Excellent city location to river, embankment and many well know London landmarks and tube stations.”

View all guest reviews

Hotel info and reviews come from third-party sources.