Hotelaholic

London

Hampton By Hilton London City

12-20 Osborn Street, London, E1 6TE

9.8 Wonderful7023 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Convenient Location

    Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

  • Modern Amenities

    Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

  • Dining Options

    Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

HAPPI HIGHLIGHTS

  • Excellent service

  • Clean and comfortable rooms

At the hotel

Popular amenities

52 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Breakfast takeaway containers
  • Broadcast Live sport events
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Sanitized tableware & silverware
  • Snack bar
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Property cleaned by professional cleaning companies
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator

Guest services

  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Vending machine - drinks
  • WiFi available

Review in focus

7,023 reviews
7/ 10
Location
Zubair · couple · 2026-10-24

The guest experience

9.8out of 10
7023 verified reviews

Loved most

  • Excellent service
  • Clean and comfortable rooms

Worth knowing — Breakfast options · Room assigned issues

How guests scored the stay

  • Service10.0

    Staff were consistently polite, attentive, and efficient, with standout mentions for several staff members.

  • Location10.0

    Location is convenient, close to transportation and city sights despite some areas being scruffy.

  • Amenities10.0

    Good amenities offered, although breakfast quality was noted as inconsistent.

  • Value for Money10.0

    Good value relative to comfort and service, not typically classed as a budget hotel.

  • Overall Experience10.0

    Overall a very positive experience with intentions of returning.

  • Cleanliness9.8

    Generally clean but issues mentioned with the condition of the bathroom.

  • Room Quality9.8

    Room comfort mentioned positively, but there were complaints about specific room assigned.

  • Food and Beverage8.8

    Breakfast was considered below expectations, with limited options.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 13 recent stays rated 8+

9.87023 reviews

  • Guest review

    7/10

    Zubair · couple · 2026-10-24

    “Location”

  • Guest review

    9/10

    Giuseppe · family with children · 2026-10-24

    “Posizione - colazione - staff”

  • Familienfreundlich, super Lage nahe der U-Bahn, Personal sehr freundlich

    9/10

    Robin · extended group · 2026-10-24

    “Tolle bequeme Betten, relativ zentral gelegen, U-Bahn um die Ecke. gutes Frühstück. Das gesamte Personal immer freundlich. Wir würden auf jeden Fall wiederkommen”

  • We komen graag nog een keer!

    10/10

    Jeroen · family with children · 2026-10-24

    “Veiligheid, ruimte, rust en vriendelijkheid. Medewerker Ben hielp ons prima, maakte een gezellig praatje en gaf nog wat tips (muziekwinkel), Thanx Ben!”

  • Guest review

    9/10

    Robert · couple · 2026-10-23

    “Personal”

  • Es hat uns im Hotel sehr gut gefallen.

    8/10

    Elisabeth · couple · 2026-10-23

    “Die Lage der Unterkunft ist toll! Zwei Gehminuten bis zur Underground Aldgate East. Die Zimmer und auch der Frühstücksraum sind sehr sauber. Das Personal ist freundlich.”

  • Guest review

    9/10

    Tor · couple · 2026-10-22

    “Personalet. Beliggende”

  • Guest review

    10/10

    paul · couple · 2026-10-22

    “Close to the tube The breakfast was nice”

  • Weekend in 3!

    8/10

    Giulia · family with children · 2026-10-21

    “Posizione ottima a due passi dalla fermata Aldgate East e a due passi da Brick Lane. Stanze pulite e abbastanza grandi”

  • Maravilloso

    10/10

    Alexandra · family with children · 2026-10-21

    “⭐️⭐️⭐️⭐️⭐️ Una estancia maravillosa, ¡volveríamos sin dudarlo! Nuestra experiencia en el hotel ha sido excelente de principio a fin. Nos hemos sentido muy a gusto y, especialmente, viajando con nuestro bebé, todo ha resultado cómodo, agradable y placentero. Quiero destacar, ante todo, la amabilidad del personal de recepción: todos los chicos son un amor, siempre atentos, cercanos y dispuestos a ayudar con una sonrisa. Da gusto llegar a un lugar y encontrarse con personas que te hacen sentir tan bienvenido. El desayuno es bastante completo, con variedad de opciones y un buffet en el que nunca falta de nada. También merece una mención especial el equipo de camareros, que trabaja a la altura incluso con el gran volumen de trabajo que tienen. Se nota el esfuerzo y la dedicación de todo el personal para que los huéspedes disfruten de una buena experiencia. Las habitaciones están limpias y ordenadas, la cama es muy cómoda, el agua caliente funciona de maravilla, las toallas están en buenas condiciones y el servicio de limpieza pasa para dejar la habitación a punto. Son esos detalles que marcan la diferencia cuando estás fuera de casa. Además, la ubicación es fantástica: tienes una estación de metro a solo 3 minutos caminando y muchas opciones para comer en los alrededores, lo que hace que moverse y organizar el día sea muy fácil. Sinceramente, no tengo nada malo que decir. Todo ha estado a la altura de nuestras expectativas y nos llevamos un recuerdo muy bonito de nuestra estancia. Viajar con un bebé puede hacer que algunas cosas sean más complicadas, pero aquí todo ha sido sencillo, cómodo y agradable. Gracias a todo el equipo por su trabajo, su amabilidad y por hacer que nos sintiéramos tan bien atendidos. ¡Ha sido un verdadero placer alojarnos aquí y, sin duda, lo recomendaría y volvería! ❤️”

  • Guest review

    8/10

    Melissa · family with children · 2026-10-21

    “Vriendelijk personeel en zag er netjes en schoon uit!”

  • Guest review

    8/10

    Peter · couple · 2026-10-20

    “Location . Room top floor. Staff were very friendly. Quiet room.nothinh”

  • Guest review

    8/10

    Marina · family with children · 2026-10-20

    “Close to the metro station. Clean room, friendly staff”

View all guest reviews

Hotel info and reviews come from third-party sources.