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London

Royal Lancaster London

Lancaster Terrace, London, W2 2TY

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious 5-Star London Hotel

  • Breath-Taking Views

    Enjoy stunning views of the London skyline from this quiet 5-star hotel next to Hyde Park.

  • Exceptional Amenities

    Indulge in the free 24/7 gym, two award-winning restaurants, and soundproofed rooms with Smart TVs and heated bathroom floors.

  • Culinary Delights

    Experience authentic Thai cuisine at the Nipa Restaurant, rich meals at the Island Grill, and traditional afternoon tea at the Park Restaurant.

Make your London stay unforgettable at the Royal Lancaster London.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Clean and comfortable rooms

At the hotel

Popular amenities

113 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Allergy-free room
  • Archery
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Hair Salon Services
  • Manicure
  • Massage services
  • Pedicure
  • Spa/wellness center
  • Spa/wellness center services

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Hiking
  • Personal trainer
  • Public transport tickets

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Bingo
  • Board games/puzzles
  • Bowling
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Higher level toilet
  • Horse riding
  • Key access
  • Key card access
  • Live music/performance
  • Movie nights
  • Non-smoking throughout
  • Packed lunches
  • Pub crawls
  • Room service
  • Squash
  • Stand-up comedy
  • Temporary art galleries
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

7,557 reviews
10/ 10
Every single staff member was so sweet and attentive, will definitely stay here again.
Shouq · couple · 2026-10-24

The guest experience

10.0out of 10
7557 verified reviews

Loved most

  • Exceptional service
  • Clean and comfortable rooms

Worth knowing — Limited gym facilities · Breakfast menu could be larger

How guests scored the stay

  • Cleanliness10.0

    General sentiment is positive regarding cleanliness, specifically mentioned in several reviews.

  • Service10.0

    Numerous reviews highlight the exceptional service from staff, particularly mentioning helpfulness and friendliness.

  • Location10.0

    The location is frequently praised for its convenience and proximity to attractions.

  • Room Quality10.0

    Rooms are described as clean, comfortable, and well-equipped, contributing to a positive impression.

  • Amenities10.0

    Some amenities like gym and breakfast quality received mixed reviews, indicating room for improvement.

  • Value for Money10.0

    Most guests feel that the experience justifies the price, with some minor concerns noted.

  • Food and Beverage10.0

    Breakfast is positively reviewed, however, there are suggestions to expand the menu.

  • Overall Experience10.0

    Guests consistently express a strong likelihood of recommending the hotel, highlighting exceptional stays.

Live guest feedback

Guest reviews

Remarkably consistent

91% of 11 recent stays rated 8+

10.07557 reviews
  • Guest review

    10/10

    Shouq · couple · 2026-10-24

    “Every single staff member was so sweet and attentive, will definitely stay here again.”

  • Spectacular

    10/10

    Eyad · couple · 2026-10-24

    “A very pleasant and welcoming staff”

  • A wonderful luxury hotel with an excellent location and outstanding service

    10/10

    Soliman · couple · 2026-10-23

    “The hotel is beautiful and luxurious, with an excellent location overlooking Hyde Park. The rooms are comfortable and clean, and the staff are professional, friendly, and welcoming. Overall, I really enjoyed my stay.”

  • Konum harika 💫

    9/10

    Aliye · family with children · 2026-10-22

    “İlgi, alaka çok güzeldi . Gözlüğüm kayboldu. Merve hanım çok ilgilendi . Hizmet , odalar Herşey çok. Güzeldi .”

  • Exceptionally pleasant stay in a lovely hotel with excellent staff.

    10/10

    Elaine · family with children · 2026-10-22

    “Very friendly, helpful and professional staff, extremely comfortable rooms, excellent facilities, lovely location next to Kensington Gardens and Hyde Park.”

  • انصح فيه

    9/10

    Meshal · couple · 2026-10-21

    “الفندق جدا جميل موقع ونظافة ومرافق مطل على الهايد بارك قريب جدا من محطة المترو و الباصات جنب الفندق. والموظفين جدا خدومين. وصلنا الصباح الساعة 10 وعلى طول عملو لنا الدخول ايضا يوجد شطاف.”

  • I stayed because I attended a conference there.

    7/10

    Denise · solo traveller · 2026-10-20

    “Beautiful lobby and Tortelloni restaurant was good.”

  • 快適でした!

    9/10

    MICHIKO · couple · 2026-10-20

    “立地がとても便利。空港からも30分で着ける。公園でリラックスでき、地下鉄やバスのアクセスも良い。無料で自転車を借りることもできる”

  • Ok!

    8/10

    Paulo · family with children · 2026-10-19

    “Equipe muito atenciosa, principalmente Anth (recepção) e Iolanda (café da manhã). Chuveiro excelente; Cama excelente;”

  • Top Hotel in London

    9/10

    James · extended group · 2026-10-18

    “Location was 10/10 Rooms are 10/10 Service was 10/10”

  • First Class London Hotel

    9/10

    James · couple · 2026-10-18

    “Great location, staff were exceptional and room had great view.”

View all guest reviews

Hotel info and reviews come from third-party sources.