Hotelaholic

London

St. Ermin's Hotel, Autograph Collection

Caxton Street 2, London, SW1H 0QW

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Sophistication and Innovation:: Embrace sophistication and innovation at St Ermin's, where a tree-line courtyard leads you into a world of cutting-edge interior design and elegance.

  • Wellness & relaxation

    Social Hub and Relaxation:: Experience a social haven at St Ermin's, where guests can mingle, surf the net, enjoy high-teas, or unwind with a good book. The dramatic ballroom exemplifies the hotel's commitment to creating a vibrant social atmosphere.

  • Rooms & comfort

    Luxurious Accommodations and Modern Amenities:: Indulge in crisp linens, stylish furnishings, and marble bathrooms in every room. Stay entertained with modern amenities like LED TVs and iPod docking stations, ensuring a comfortable and convenient stay.

Immerse yourself in the charm of St Ermin's and book your stay now to discover the perfect blend of luxury, social engagement, and modern comfort.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Beautiful hotel

  • Great breakfast variety

At the hotel

Popular amenities

81 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Auditory guidance
  • Bar
  • Bike tours
  • Breakfast in the room
View all amenities

Dining & drinks

  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Cashless payment available
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Stand-up comedy
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

1,056 reviews
10/ 10
Excellent location. Staff was exceptional.
Huma · extended group · 2026-09-19

The guest experience

9.4out of 10
1056 verified reviews

Loved most

  • Friendly staff
  • Beautiful hotel
  • Great breakfast variety

Worth knowing — Room temperature issues · Delayed room change upon check-in

How guests scored the stay

  • Service10.0

    Staff, especially Claret and Federica, received high praise for their helpfulness and support.

  • Food and Beverage9.7

    Breakfast and wedding meal quality were highlighted as exceptional.

  • Overall Experience9.6

    Guests consistently shared positive experiences and satisfaction.

  • Location9.5

    Many guests appreciated the convenience of the hotel's central location.

  • Amenities9.5

    Guests enjoyed the lounge area and the selection of breakfast options.

  • Room Quality9.3

    Rooms were described as spacious and well-appointed, with one upgrade experience noted.

  • Value for Money9.2

    Prices were considered reasonable for the quality and location.

  • Cleanliness8.5

    Some reviews mention issues such as room temperature and maintenance.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 10 recent stays rated 8+

9.41056 reviews
  • Excellent location. Staff was exceptional.

    10/10

    Huma · extended group · 2026-09-19

  • So much to do in London 🇬🇧

    10/10

    Elsa · couple · 2026-09-13

    “Excellent service ~ great staff”

  • Live like a queen here

    10/10

    Kanyakorn · extended group · 2026-09-11

    “I love everything here I totally understand why the price is so high”

  • No complaints at all perfect hotel in the centre of london

    9/10

    CHRISTOPHER KENNETH · couple · 2026-09-09

    “everything was great fantastic hotel”

  • One of the best hotels I've stayed at in a while.

    10/10

    Mitch · family with children · 2026-09-08

    “Wonderful historic grand hotel. Staff is helpful and engaging. Bed sheets and bathrooms are first rate. Breakfast is solid. No complaints at all.”

  • Excelente na localização, beleza, limpeza e ótimo para uma visita de fim de semana a Londres

    9/10

    Diogo · family with children · 2026-08-29

    “Localização, eventos, comodidade e simpatia do front desk e concierge”

  • Love love love

    10/10

    Katie · couple · 2026-08-29

    “Love this hotel, we used it frequently several years ago and so it was lovely to come back. Friendly staff, great location and super outdoor terrace bar over the entrance.”

  • Superbe hôtel , le charme britannique dans toute sa splendeur!

    10/10

    Stéphanie · family with children · 2026-08-24

    “Le charme incontestable de l’endroit! Magnifique décoration, très authentique et confortable. Super petit déjeuner. Personnel très agréable et compétent.”

  • Beautiful and elegant hotel in an amazing location!

    10/10

    Susan · couple · 2026-08-23

    “Beautifully decorated, helpful staff and awesome location!”

  • Exzellentes Hotel in bester Lage !

    10/10

    Carmen · extended group · 2026-08-23

    “Exzellentes Hotel in bester Lage. Sehr moderne Zimmer und hochwertige Ausstattung. Außergewöhnlich freundliches Personal. Sehr hundefreundlich und alles super gepflegt und sauber.”

View all guest reviews

Hotel info and reviews come from third-party sources.