Hotelaholic

London

The Resident Victoria

10 Palace Place, London, SW1E 5BW

9.6 Wonderful2998 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience modern and comfortable rooms at our hotel in the heart of London. Each room features a sleek bathroom, convenient amenities, and a Nespresso machine for your enjoyment.

  • Convenient Location

    Located just steps away from Buckingham Palace, our hotel offers easy access to iconic landmarks such as St James's Park and Westminster Abbey. Explore the best of London right at your doorstep.

  • Exceptional Service

    Our 24-hour front desk is always available to assist you during your stay. Enjoy free WiFi throughout the property and make the most of your visit to London with our attentive staff.

Book your stay at Nadler Victoria for a memorable experience in London.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean rooms

At the hotel

Popular amenities

57 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Breakfast in the room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Vending machine - snacks
  • Wine/champagne

Rooms & comfort

  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Street parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Tour desk

Services & essentials

  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Higher level toilet
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

2,998 reviews
10/ 10
Once Int’l located to several “must sees” and very close to reasonably priced food choices of all kinds.
Urias · couple · 2026-10-24

The guest experience

9.6out of 10
2998 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean rooms
  • Reasonable price

Worth knowing — No breakfast options · Some rooms may be small

How guests scored the stay

  • Service10.0

    Staff were incredibly friendly and attentive, providing excellent service.

  • Location10.0

    Great location near attractions, safe neighborhood.

  • Overall Experience10.0

    Overall very positive experiences noted throughout.

  • Value for Money9.9

    Price was considered very reasonable for the quality of stay.

  • Cleanliness9.6

    Rooms are very clean and spotless based on multiple reviews.

  • Room Quality9.4

    Rooms were described as comfortable, although some had concerns about size for certain types.

  • Amenities9.4

    Facilities mostly praised, with minor mention of lacking breakfast options.

  • Food and Beverage8.4

    No breakfast provided, but kitchen options present in rooms.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 16 recent stays rated 8+

9.62998 reviews

  • When I come back to London, this is where I will stay

    10/10

    Urias · couple · 2026-10-24

    “Once Int’l located to several “must sees” and very close to reasonably priced food choices of all kinds.”

  • Everything I needed.

    9/10

    Hawkins · solo traveller · 2026-10-23

    “Staff were delightful. Kitchenette and location were superb for my needs. The breakfast and sandwich shop 50ft away was great.”

  • Really enjoyed the place.

    10/10

    Myron · solo traveller · 2026-10-19

    “Quiet location near Victoria Station.”

  • Very friendly and helpful staff. While no restaurant in the hotel there was a Kitchenette in the room which had a microw

    9/10

    Jocelyn · extended group · 2026-10-18

    “This is a hidden gem. It is so quiet. Minutes walk from Victoria station and Buckingham palace. Hop-on bus tour around the corner. Excellent location for tourists.”

  • Great location-wonderful staff

    10/10

    Janet · couple · 2026-10-16

    “We stayed on the bottom floor, it was a little tight”

  • Fantastic stay

    10/10

    Anne · extended group · 2026-10-16

    “Room was clean, the location was fantastic, the staff were friendly and helpful, and while I didn't order the breakfast, it looked delicious and well priced.”

  • Ein Kleinod in London

    10/10

    Maike · family with children · 2026-10-13

    “Ein Kleinod in London. Zentral nahe der Victoria Station und trotzdem ruhig in einer hübschen Seitenstraße. Supernette Mitarbeitende (besonders positiv möchten wir den Mitarbeiter erwähnen, der nachts die Rezeption besetzte). Sehr schöne Zimmer mit kleiner Küchenzeile (Spüle, Kühlschrank, Mikrowelle, Nespressomaschine, Wasserkocher, Geschirr). Da um die Ecke ein Marks & Spencer ist (und auch andere Geschäfte), kann man sich so wunderbar selbst versorgen und ist nicht auf Restaurants/Cafés angewiesen (von denen es in unmittelbarer Nähe aber auch einige gibt). Das Hotel bietet außerdem auch Frühstück als Zimmerservice an. Jede Menge Sehenswürdigkeiten sind direkt in der Nähe, wie der Buckingham Palace und der St. James und der Green Park. Auch zum Big Ben, nach Mayfair, Kensington und selbst durch den Hyde Park nach Notting Hill kann man (auf schönen Wegen) laufen. Und wenn die Füße dann doch schwer werden, steigt man halt in einen der Busse, wie die 26 oder 52, die ein paar Minuten vom Hotel entfernt halten.”

  • Great location and fabulous staff

    8/10

    Rebecca · couple · 2026-10-13

    “the location is great. it is easy walking distance to Victoria station & Buckingham palace. The staff were great and there were plenty of staff at the front desk for fast check in/check out. It was great having a kitchenette in our room with a filtered water tap”

  • Guest review

    10/10

    Thijs · extended group · 2026-10-08

    “Locatie. Comfortabel bed. Douche”

  • Guest review

    10/10

    hagar · family with children · 2026-10-08

    “מקום מצוין נקי מאוד מסודר צוות נחמד”

  • Top Lage ideal für Städte Kurztrip

    9/10

    Bernhard · couple · 2026-10-07

  • Guest review

    9/10

    Darcy · solo traveller · 2026-10-07

    “The location was perfect. We never met the people running it but met their cute and friendly cat! Overall it was beautiful and clean.”

  • It was a great stay

    10/10

    Peter · family with children · 2026-10-07

    “Excellent location, comfortable room and great staff; particular shout out to Abir and Catia, who upon learning that we celebrating our 50th wedding anniversary surprised us with sparkling wine, chocolate, balloons and paper rose petals”

  • 最適

    9/10

    SHINICHI · extended group · 2026-09-15

    “観光するのに最高な立地だった”

  • Great place , staff are amazing,the place is really clean and it’s on top of everything you would want to see

    10/10

    Jillian · couple · 2026-09-10

    “The staff were lovely, very welcoming and helpful . This place has the best air conditioning in the rooms the bed is comfortable and the room is spacious”

  • Would definitely stay at The Resident if we return to London

    9/10

    Martin · couple · 2026-09-10

    “The 24 hour reception and friendly & helpful staff were exceptional”

View all guest reviews

Hotel info and reviews come from third-party sources.