Hotelaholic

Phoenix · Arizona

AC Hotel Phoenix Biltmore

2811 East Camelback Road, Phoenix, Arizona, 85016

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Modern Amenities

    Located in Phoenix, AC Hotel Phoenix Biltmore offers a sophisticated stay with an outdoor pool, fitness center, and city views. The rooms are elegantly furnished with a flat-screen TV, safety deposit box, and luxurious bathroom amenities.

  • Convenient Location for Exploring Phoenix

    Situated near popular attractions like Wrigley Mansion and Papago Park, guests can easily explore the city from the hotel. The 24-hour front desk is always available to assist with any inquiries or travel arrangements.

  • Relaxing Atmosphere with On-Site Bar and Business Area

    Unwind at the sun terrace or enjoy a drink at the in-house bar. For business travelers, the hotel offers a convenient business area. Free WiFi throughout the property ensures you stay connected during your stay.

Book your stay at AC Hotel Phoenix Biltmore for a perfect blend of comfort and convenience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Spacious rooms

  • Good location

At the hotel

Popular amenities

74 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Baby safety gates
  • Bar
  • Business center
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Fence around pool
  • Heated pool
  • Outdoor pool
  • Pool with view
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Public Bath
  • Shared lounge/TV area

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Shallow end
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

303 reviews
7/ 10
Clean place, wonderful staff
Yanina · solo traveller · 2026-10-11

The guest experience

9.2out of 10
303 verified reviews

Loved most

  • Friendly staff
  • Spacious rooms
  • Good location
  • Clean amenities

Worth knowing — Issues with cleanliness · Overpriced · Furniture in disrepair

How guests scored the stay

  • Location9.9

    Great location for dining and shopping.

  • Service9.9

    Staff described as friendly and attentive, resolving issues quickly.

  • Overall Experience9.9

    Overall positive experience, except for some specific complaints.

  • Food and Beverage9.4

    Breakfast options and lobby goodies well received.

  • Amenities9.4

    Nice amenities highlighted, though some furniture in disrepair.

  • Room Quality8.9

    Rooms mentioned as spacious but some cleanliness issues reported.

  • Cleanliness8.4

    Issues with cleanliness were noted, such as ants and hair in the bathroom.

  • Value for Money7.9

    Several mentions of being overpriced.

Live guest feedback

Guest reviews

Mixed experiences

73% of 11 recent stays rated 8+

9.2303 reviews
  • Guest review

    7/10

    Yanina · solo traveller · 2026-10-11

    “Clean place, wonderful staff”

  • Guest review

    10/10

    Alexis · extended group · 2026-09-12

    “Great service. The front desk clerk Tyler provided exceptional customer service”

  • Our AC stopped working for about an hour so my friend and I were having trouble sleeping and called the nex morning to s

    10/10

    Wendy · couple · 2026-09-07

    “Clean and beautiful”

  • Guest review

    10/10

    Christina · family with children · 2026-07-13

    “Had a great stay while my daughter attended a dance convention.”

  • Short but sweet

    10/10

    Sirena · family with children · 2026-05-14

    “Clean and great amenities”

  • Location good, overall OK, but getting in and out not ideal

    8/10

    Gary · solo traveller · 2026-04-18

    “Location”

  • Guest review

    8/10

    Martin · extended group · 2026-03-23

    “Good pool. Easy check-in.”

  • Nice, probably wouldn’t return.

    5/10

    Vicky · couple · 2026-03-18

    “Felt that my car was safe. We sought the place out because we wanted to feel confident in leaving our car for the night. The room was pretty big and it was close to food places and mall.”

  • Not the best

    3/10

    Elizabeth · family with children · 2026-03-18

    “The hotel was very centrally located.”

  • Feels comfortable. I visit Phoenix because my daughter lives in the Biltmore area

    10/10

    Kelli · extended group · 2026-01-19

    “I have stayed here a few times and it’s the location I like. Staff friendly and helpful. Comfortable room.”

  • Guest review

    10/10

    Melissa · family with children · 2026-01-13

    “Feet very safe for a solo traveler, especially as a woman. Beautiful courtyard for morning coffee, sun, and reading. Staff greeted us upon arrival and departure every single time. Just overall very clean with nice atmosphere”

View all guest reviews

Hotel info and reviews come from third-party sources.