Hotelaholic

Phoenix · Arizona

Hyatt Regency Phoenix Downtown

122 N 2nd St, Phoenix, Arizona, 85004

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    This Central Phoenix hotel, just 4 miles from Sky Harbor International Airport, offers elegantly designed rooms with modern amenities like flat-screen TVs, iPod docking stations, and stunning views of downtown or the mountains.

  • Dining Options

    Indulge in a culinary journey at our revolving Compass Arizona Grill, or savor a delicious meal at Networks for breakfast, lunch, or dinner. For a quick bite, visit The Market for a variety of snacks, sandwiches, and coffee to fuel your day.

  • Convenient Facilities

    Enjoy access to our pool, hot tub, valet parking, business center, and fitness center. Need a car? Car hire services and an ATM are available on-site for your convenience.

Book now for a unforgettable stay at Phoenix Hyatt Regency and explore nearby attractions like Chase and US Airways Arena, University of Phoenix Stadium, and Arizona State University.

HAPPI HIGHLIGHTS

  • Clean and spacious hotel

  • Great location

  • Accommodating staff

At the hotel

Popular amenities

53 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast takeaway containers
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Sun terrace
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage

Guest services

  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Mobile app for room service
  • Non-smoking throughout
  • WiFi available

Review in focus

1,505 reviews
9/ 10
Perfect location for attending a concert at Chase Field. An easy walk and felt very safe. Property & rooms were clean and welcoming. I left my drivers license and they were amazing about reaching out and holding onto it until my son could pick it up.
Kristi · family with children · 2026-09-11

The guest experience

8.6out of 10
1505 verified reviews

Loved most

  • Clean and spacious hotel
  • Great location
  • Accommodating staff

Worth knowing — Poor cleanliness · High prices for amenities · Limited food options

How guests scored the stay

  • Service9.8

    Most guests noted the helpfulness of staff, particularly in relation to service dog accommodations.

  • Location9.8

    Positive sentiments about the hotel's location and walkability.

  • Overall Experience9.8

    Despite various criticisms, many reviews summarized a largely positive or satisfactory experience.

  • Cleanliness8.3

    Several reviews indicate a lack of cleanliness, with mentions of dirty sheets and dust in the room.

  • Room Quality7.8

    Mixed reviews on room comfort and quality, with mentions of underwhelming experiences.

  • Amenities7.8

    Guest reviews highlighted a lack of breakfast options and high prices for drinks, affecting overall satisfaction.

  • Value for Money7.8

    Feedback suggests guests feel the hotel is overpriced given the quality and amenities provided.

  • Food and Beverage7.3

    Negative comments regarding the quality and value of food offerings.

Live guest feedback

Guest reviews

Remarkably consistent

88% of 8 recent stays rated 8+

8.61505 reviews
  • Excellent location and great staff!

    9/10

    Kristi · family with children · 2026-09-11

    “Perfect location for attending a concert at Chase Field. An easy walk and felt very safe. Property & rooms were clean and welcoming. I left my drivers license and they were amazing about reaching out and holding onto it until my son could pick it up.”

  • Guest review

    9/10

    Alexis · solo traveller · 2026-09-08

    “Location and cleanliness”

  • Overall quiet, clean and overall a good experience. TV could be updated color was streaky. Room 1032

    10/10

    Rajahn · solo traveller · 2026-09-08

    “clean and spacious rooms”

  • Good location, not good for a luxury type hotel if that's what you are looking for

    7/10

    Paula · couple · 2026-08-27

    “Location was key with going to the sport events we came for. Customer service st front desk was really good.”

  • Bonito lugar y bien ubicado.

    9/10

    Celaya · extended group · 2026-08-26

    “Bonito lugar, bien ubicado cerca de centros de eventos y restaurantes para ir caminando.”

  • Impressed

    8/10

    allinc · NONE · 2026-08-13

    “My wife and I stayed here for one night. We were going to a concert and this hotel was very close to the venue. My first time at a Hyatt hotel, (I have stayed at Hyatt resorts before). I was impressed. Very nice, clean, large guest rooms. Friendly staff. You can tell this hotel is a bit older, but not dated. It is close to many entertainment venues in downtown Phoenix. Sports, theaters, and restaurants. It was a 5 minute walk to the basketball arena, and about a 10 minute walk to the baseball field. We would definitely stay here again. Parking cost $36 for self park/ night or $46 for valet/ night.”

  • Love to come back again when I’m back up here :)

    10/10

    Lindsey · couple · 2026-08-13

    “Everything was so great, the environment, the atmosphere and drinks and food was delicious”

  • Beat the heat and the D-Backs!

    8/10

    33kennethb · NONE · 2026-08-10

    “Great staff made for an enjoyable stay. In town for the Dodger series at Chase Field. Hotel is perfectly located for an easy walk to the ballpark. Plenty of restaurants nearby if you wanted something different than the one on site. Good bar and market with lots of food choices. We will be back.”

View all guest reviews

Hotel info and reviews come from third-party sources.