Hotelaholic

Phoenix · Arizona

JW Marriott Phoenix Desert Ridge Resort & Spa

5350 E Marriott Dr, Phoenix, Arizona, 85054

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience spacious rooms with scenic views, a seating area, and modern amenities like cable TV and a minibar. Upgrade to a room with a balcony for stunning desert vistas.

  • Gourmet Dining

    Indulge in a culinary journey at our 5 restaurants offering American and international cuisine. Start your day with a coffee from Starbucks and enjoy free WiFi in public areas.

  • Relaxation and Recreation

    Unwind at one of the 5 swimming pools or feel the thrill on waterslides. Pamper yourself at the spa with a lap pool, or stay active at the fitness center. With nearby activities like biking and hiking, adventure awaits.

Book now to experience the ultimate desert oasis at JW Marriott Phoenix Desert Ridge Resort!

HAPPI HIGHLIGHTS

  • Great resort and amenities

  • Beautiful garden grounds

At the hotel

Popular amenities

115 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Beauty Services
  • Fence around pool
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Tennis equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Board games/puzzles
  • Business center
  • Car hire
  • Designated smoking area
  • Free WiFi
  • Games room
  • Happy hour
  • Indoor play area
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Shallow end
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • Vending machine - drinks
  • Water park
  • Water slide
  • WiFi available

Review in focus

351 reviews
3/ 10
The layout, the cleanliness
Robyn · couple · 2026-09-11

The guest experience

8.8out of 10
351 verified reviews

Loved most

  • Great resort and amenities
  • Beautiful garden grounds

Worth knowing — Poor attention to cleanliness · Unprofessional front desk service

How guests scored the stay

  • Amenities9.5

    Great pool options and enjoyable amenities like the Griffin Club.

  • Service9.5

    Manager on duty resolved issues quickly, highlighting that most service was satisfactory.

  • Location9.0

    Standard quality for this hotel tier.

  • Food and Beverage9.0

    Access to food in the Griffin Club was appreciated.

  • Overall Experience9.0

    A mixed experience with some positive highlights despite issues.

  • Room Quality8.5

    Room was a bit basic, expected for the type of resort.

  • Cleanliness8.0

    Room cleanliness for our room was terrible, but addressed after bringing attention to it.

  • Value for Money8.0

    Everything is pretty expensive; prepare for higher costs.

Live guest feedback

Guest reviews

Mixed experiences

79% of 14 recent stays rated 8+

8.8351 reviews
  • Disappointed

    3/10

    Robyn · couple · 2026-09-11

    “The layout, the cleanliness”

  • Relaxing and comfortable

    10/10

    Jessica · family with children · 2026-09-04

    “It was clean comfortable and had some many things to do there.”

  • Excellent for a relaxing family weekend. Staff made sure all rooms were on the same floor /wing.

    10/10

    Sheila · family with children · 2026-08-27

  • Guest review

    7/10

    Nancy · solo traveller · 2026-08-19

    “The facility and individual guest rooms were beautifully decorated. The bedding was luxurious. The staff were lovely and helpful, including housekeeping and bell staff...went out of their way to help”

  • Guest review

    10/10

    Roman · couple · 2026-08-05

    “The pool”

  • Fun Stay

    10/10

    jubda · Family · 2026-07-24

    “This is a fantastic place - especially for famies. The resort is huge and beautiful and with lots of amenities and super friendly staff. There is a lazy river and some great rides that rival any water park. Kids had a blast here. When we visited we also had a Christmas themed party all over the resort which was great with snow rides, sleigh and even a ice skating rink.”

  • Loved our time and overall kids had a blast.

    5/10

    Christine · family with children · 2026-07-20

    “Overall love this staycation with our family. Wish it was more reasonable in the price. But it was a beautiful experience.”

  • Loved the DRONE show!!!

    10/10

    223kariy · Family · 2026-07-12

    “We had the best staycation! We went for the drone show and aqua night experience and it did not disappoint! What a unique experience. I've never seen a drone show and were thrilled at what they can do! Also, we lost our keys and a man named James Loan helped cart us to and from our car while we backtracked to find them (we did) he waited patiently and cheerfully while we went back inside to look. Overall, the staff is very wonderful! A true testament to the Marriott brand!!!”

  • Expensive but worth it in the end

    9/10

    Raymond · family with children · 2026-07-04

    “The water park area, towels, copper alley.”

  • Excellent

    9/10

    Danielle · extended group · 2026-07-03

    “The place was excellent”

  • Beautiful 10 out of 10

    9/10

    Danielle · couple · 2026-06-28

    “Clean, a lot of things to do on the property and surrounding area.”

  • 12 years - favorite spa

    10/10

    Freedom65737495068 · Friends getaway · 2026-06-27

    “I’ve been a fan of this spa since my first visit 12 years ago. Today, Kate was so welcoming with her fabulous smile. She helped set the tone for the day to meet up with my girlfriend. Flor, in the spa nail service area, is AMAZING. She is my absolute favorite. They are all fantastic but she and I have great conversations. Mostly about our dogs and family. Thanks for a close spa that locals and visitors both love!”

  • It was a perfect mother/son getaway.

    10/10

    Angelyn · couple · 2026-06-25

    “It was beautiful and the staff were very nice. The spa and massage was lovely!”

  • Convention Chronicles

    10/10

    Safari41930360111 · Friends getaway · 2026-06-23

    “Looking forward to the next week. Will document what it’s like to attend a conference/convention here with pictures. Room: Convention meals: Small and large business spaces: Restaurants: Amenities:”

View all guest reviews

Hotel info and reviews come from third-party sources.