Hotelaholic

Phoenix · Arizona

Sheraton Phoenix Downtown

340 N 3rd Street, Phoenix, Arizona, 85004

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience modern rooms with upscale amenities and stylish decor at our 4-star hotel in downtown Phoenix. Enjoy the convenience of a 65-inch flat-screen TV, coffee maker, and newly renovated rooms with stand up desk and platform bed.

  • Top-Notch Facilities

    Indulge in our outdoor pool, well-equipped fitness center, and 24-hour business center during your stay. Benefit from concierge services and a gift shop right at the hotel, ensuring a seamless and enjoyable visit.

  • Prime Location

    Within walking distance to the Phoenix Convention Center and a short drive to major sports venues like Chase Field and Footprint Center, our Sheraton Phoenix Downtown hotel offers the perfect blend of convenience and luxury.

Book your stay at Sheraton Phoenix Downtown now for an unforgettable experience in the heart of the city.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean facilities

At the hotel

Popular amenities

82 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Bowling
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Outdoor pool
  • Pool bar
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Hiking
  • Outdoor furniture
  • Sun terrace
  • Tennis court
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Happy hour
  • Higher level toilet
  • Horse riding
  • Mobile app for room service
  • Non-smoking throughout
  • Paid WiFi
  • Pub crawls
  • Room service
  • Squash
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

314 reviews
9/ 10
Easy access to the conference center with close restaurants nearby. Nice gym and club access.
Kismet · solo traveller · 2026-10-13

The guest experience

9.0out of 10
314 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean facilities

Worth knowing — High costs · Inconsistent service · Poor food options

How guests scored the stay

  • Service10.0

    Most reviews indicated friendly staff, but one noted significant service issues.

  • Location10.0

    Great location consistently praised across multiple reviews.

  • Amenities9.3

    Facilities well cared for and praised, although some amenities had issues.

  • Overall Experience9.3

    General satisfaction noted, but with serious complaints limiting the score.

  • Room Quality8.8

    Some complaints regarding bed and pillow comfort.

  • Value for Money8.8

    Some complaints about high prices and extra fees were noted.

  • Food and Beverage8.3

    Breakfast options considered poor and expensive.

  • Cleanliness7.8

    Several reviewers mentioned issues with towels and cleanliness.

Live guest feedback

Guest reviews

Consistent

87% of 15 recent stays rated 8+

9.0314 reviews
  • Was there for a conference and really enjoyed the stay. Was worth it to get the club access

    9/10

    Kismet · solo traveller · 2026-10-13

    “Easy access to the conference center with close restaurants nearby. Nice gym and club access.”

  • Awsome but 1 staff member in the shop was rude

    10/10

    kev · couple · 2026-10-08

    “Location and food”

  • Guest review

    8/10

    Tony · couple · 2026-09-02

    “Well maintained”

  • Guest review

    7/10

    Giovanni · couple · 2026-08-30

    “Pulizia”

  • Guest review

    7/10

    Shimizu · couple · 2026-08-15

    “セルフパーキング 44.5💲 結構はお値段でした”

  • Couldn’t have stayed in a better place.

    10/10

    Alma · couple · 2026-08-05

    “Clean and spotless close to many amenities.”

  • My stay was AMAZING!

    10/10

    Alma · solo traveller · 2026-08-03

    “It’s close to bars and nightclubs”

  • Guest review

    8/10

    Eduardo · solo traveller · 2026-07-23

    “Buena ubicación”

  • It was very convenient for my training.

    10/10

    CATHERINE · solo traveller · 2026-06-22

    “I had a very enjoyable stay”

  • Great location

    10/10

    Laura · solo traveller · 2026-06-09

    “Was very clean, beautiful and comfortable! Also was within walking distance to Chase Field.”

  • Average.

    10/10

    Jenny · family with children · 2026-06-08

    “We liked the swimming pool. My conference was literally across street from parking lot of hotel.”

  • confort, elegant and with panoramic view

    10/10

    Mirela · extended group · 2026-05-18

    “it is perfectly located in downtown, near convention center, an open and modern lobby. i loved the super angular view from 27th floor, beds are very comfortable”

  • Great hotel over all

    9/10

    Dr Shalya · family with children · 2026-05-16

    “Right opposite ISEF location , fantastic bedsheets , good suite rooms , managers on duty from Michele to Melanie were all absolutely fantastic”

  • Easy access to downtown facilities

    9/10

    Torio · solo traveller · 2026-05-04

    “Accommodating”

  • comfortable

    9/10

    David · couple · 2026-03-23

Hotel info and reviews come from third-party sources.