Hotelaholic

Phoenix · Arizona

The Westin Phoenix Downtown

333 N Central Ave, Phoenix, Arizona, 85004

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Eco-Friendly Oasis in Downtown Phoenix

  • Luxurious Rooms with Spectacular Views

    Indulge in the stunning city views through floor-to-ceiling windows in each room, complete with cozy seating areas and modern amenities for a comfortable stay.

  • Delightful Dining and Convenient Services

    Savor modern American cuisine at Jacy & Dakota's restaurant or enjoy the convenience of 24-hour room service. Take advantage of the business center, meeting facilities, and shoe shine service during your stay.

  • Prime Location and Relaxing Amenities

    Just a short walk from the US Airways Center, this hotel offers an outdoor pool, a gym, and free Wi-Fi in every room.

With easy access to the airport and nearby attractions, The Westin Phoenix Downtown is the perfect choice for your next stay.

HAPPI HIGHLIGHTS

  • Location

  • Service

  • Cleanliness

At the hotel

Popular amenities

77 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Bowling
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Heated pool
  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Golf course
  • Hiking
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Happy hour
  • Higher level toilet
  • Mobile app for room service
  • Movie nights
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Shallow end
  • Stand-up comedy
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

334 reviews
10/ 10
I say here regularly with work and must of stayed at least 30 times. This is great downtown hotel and I always have a great nights sleep here. The pool deck is great and always quiet, you can take drinks from the bar up there. The restaurant and bar is good, the outdoor area is very AZ - fire pits, cactus, wicker chairs, I love it. The rooms are large, a king bed or two queens, floor to ceiling window, huge TV, mini fridge, tea/coffee and a safe. The bed is super comfy and a clean modern bathroom. There is parking but it’s expensive, I recommend one of the local lots, there are plenty. The downtown Phoenix area is good, a large selection of restaurants and bars and an easy walk to the baseball and basketball stadiums. 25min drive from PHX airport.
samsV5070SK · Business · 2026-07-17

The guest experience

9.0out of 10
334 verified reviews

Loved most

  • Location
  • Service
  • Cleanliness

Worth knowing — Food quality · Value for Money · Room Quality

How guests scored the stay

  • Service10.0

    Valet service was praised; staff made efforts to help.

  • Location10.0

    Numerous reviews highlighted the good location.

  • Overall Experience10.0

    Most guests found their stay enjoyable despite some issues.

  • Amenities9.3

    Valet service and clean bathrooms, but concerns about breakfast and overall upkeep.

  • Cleanliness8.8

    Mentioned urine smell in couch and dusty rooms.

  • Room Quality8.3

    Comments about old installations and issues with bathroom facilities.

  • Value for Money8.3

    High cost for breakfast with limited offerings.

  • Food and Beverage7.3

    Negative feedback regarding breakfast quality and pricing.

Live guest feedback

Guest reviews

Mixed experiences

78% of 9 recent stays rated 8+

9.0334 reviews
  • Great Downtown Hotel

    10/10

    samsV5070SK · Business · 2026-07-17

    “I say here regularly with work and must of stayed at least 30 times. This is great downtown hotel and I always have a great nights sleep here. The pool deck is great and always quiet, you can take drinks from the bar up there. The restaurant and bar is good, the outdoor area is very AZ - fire pits, cactus, wicker chairs, I love it. The rooms are large, a king bed or two queens, floor to ceiling window, huge TV, mini fridge, tea/coffee and a safe. The bed is super comfy and a clean modern bathroom. There is parking but it’s expensive, I recommend one of the local lots, there are plenty. The downtown Phoenix area is good, a large selection of restaurants and bars and an easy walk to the baseball and basketball stadiums. 25min drive from PHX airport.”

  • Guest review

    8/10

    lea claudine · solo traveller · 2026-07-10

    “Nice”

  • Where's the front?

    8/10

    Steve · solo traveller · 2026-06-28

    “Finding the front of the hotel. Google took us to the back side. No signs. Once we did find a valet area, no one was there initially.”

  • I enjoyed my stay and so did my sales team. V parking staff was excellent! They asked a lot of important questions to he

    10/10

    A · couple · 2026-06-09

    “The aroma stuck with me. Amazingly fresh! From front door to the hallways, in the elevator and in the hallways to the 14th floor. Rooms very well kept. Over all Consistency!!!”

  • Great hotel, food and service! Will definitely stay again on our next trip!

    10/10

    Debra · couple · 2026-06-05

    “Comfortable room and bed! The view from the corner suite was amazing and the bathtub was Devine ! Access to the club floor was great for breakfast and snacks during the day and into the evening! Great staff, friendly and helpful!”

  • Can not be worse

    1/10

    Rentongyu · couple · 2026-04-20

    “Bathroom towels have bad smells. Hidden fees everywhere. A daily $30 “destination fee” is auto-charged and what you get is a $15 discount on food & beverage if you choose to dinning at hotel. This fee is not showing on the daily room rates and you only know it at check-out, when the bill was already made. The front desk would then tell you that they have “briefly explained” this policy and you need to “listen carefully, don’t accept everything without knowing, and when I asked “ so are you implying that I did get a chance to decline this fee when I checked in?” They gave me the look and said “no” This is ridiculous. Avoid this hotel if you travel!”

  • Guest review

    10/10

    David · family with children · 2026-03-19

    “Excelente servicio y ubicación”

  • Walkable location downtown

    7/10

    Johanna · couple · 2026-03-16

    “The hotel has big rooms with beautiful views of Phoenix and the mountains in the distance. Comfortable beds, nice bathrooms, and great location, close to bars and restaurants. Staff was very friendly.”

  • Great central location for downtown Phoenix

    10/10

    Wilster85 · Business · 2026-02-08

    “Really well located for downtown Phoenix staff friendly and helpful rooms massive some have showers, some have bath with shower. Great views of the mountains at sunrise, gym good with really good equipment. Vending machine in lobby for those essentials you might have forgotten.”

Hotel info and reviews come from third-party sources.