The UpValley Inn & Hot Springs, Ascend Hotel Collection offers guest robes, iHome docking stations, and comfortable beds with duvet covers in every room.
Geothermal-Heated Pool
Relax in the outdoor pool and hot tub, naturally heated by an underground hot spring. Experience the rejuvenating benefits of geothermal-heated mineral water on your stay.
Prime Location
Situated in the heart of Napa Valley Wine Country, this hotel is just minutes away from popular attractions like the Napa Valley Wine Train and prestigious wineries such as Sterling Vineyards and Rombauer Vineyards.
Experience luxury, relaxation, and convenience at UpValley Inn & Hot Springs, Ascend Hotel Collection. Book now to indulge in the ultimate Napa Valley getaway.
✦HAPPI HIGHLIGHTS
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Clean
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Friendly Service
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Great Location
At the hotel
Popular amenities
36 listed
Accessible parking
Air conditioning
Cashless payment available
Cycling
Facilities for disabled guests
Fax/photocopying
Fence around pool
Fire extinguishers
Free Parking
Free WiFi
View all amenities
Pools & wellness
Heated pool
Hot tub/Jacuzzi
Outdoor pool
Sauna
Swimming pool
Fitness & outdoors
Golf course
Hiking
Outdoor furniture
Sun loungers or beach chairs
Tennis court
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Guests can opt-out any cleaning services during stay
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Parking
Private parking
Shuttle service
Shuttle service (free)
Street parking
Guest services
Laundry washed per local authority guidelines
Luggage storage
Services & essentials
Key card access
Non-smoking throughout
Toilet with grab rails
WiFi available
Review in focus
848 reviews
10/ 10
Absolutely fabulous stay here! Great location, calistoga is beautiful with lots of wineries around and offered a shuttle bus. Napa is around 30-45 minute drive depending on traffic. Would recommend to anybody!
Emily · couple · 2026-10-17
The guest experience
8.8out of 10 848 verified reviews
Loved most
Clean
Friendly Service
Great Location
Worth knowing — No onsite food · Small hot tub · Noise from busy road
How guests scored the stay
Cleanliness9.1
Multiple reviews mention rooms being clean and well maintained.
Service9.1
Staff is described as friendly and accommodating, with excellent service overall.
Location9.1
Conveniently located within walking distance to downtown amenities.
Room Quality8.8
Rooms are clean and comfortable, though some mention room size and noise from the road.
Amenities8.8
Amenities are good, though the hot tub and pool needed maintenance and can get crowded.
Value for Money8.8
Guests felt the hotel provided good value for the price with reasonable rates.
Overall Experience8.8
Overall experiences reported as positive with minor issues noted.
Food and Beverage8.3
No onsite food available, but complimentary coffee in the lobby is appreciated.
Live guest feedback
Guest reviews
Mixed experiences
75% of 16 recent stays rated 8+
8.8848 reviews
Guest review
10/10
Emily · couple · 2026-10-17
“Absolutely fabulous stay here! Great location, calistoga is beautiful with lots of wineries around and offered a shuttle bus. Napa is around 30-45 minute drive depending on traffic. Would recommend to anybody!”
Great stay in wine country
10/10
Grant · solo traveller · 2026-10-12
“Comfy bed, beautiful grounds, hot springs pool, hot tub, steam room and sauna all included in price of room. Amazing. Also short drive to downtown eateries.”
All was well done !!
9/10
Scott · family with children · 2026-10-08
“I think the best was the walk in shower! Floor could have been less slippery when wet but small issue.”
Quiet and convenient stay in Wine Country
7/10
Aubrie · couple · 2026-10-07
“The staff was accommodating, we arrived a little bit early and they were able to check us in. I like how quiet our hotels, it’s right outside of Calistoga so convenient to walk to dinner and coffee shops, but just quiet enough where you don’t hear the noise from some of those places.”
The GM called the police to kick me out the room
2/10
rbrown5518 · Couples · 2026-08-28
“We have stayed at Up Valley many times, and this was to be our Ann. memories week during a wedding in Napa.
We made our plans in June and drove 9 hours to have the current GM call the local police to drag my wife and I out of the room. The reasons are not clear. After staying in 100 hotels around the world, this was the worst. The local police officer's off-the-book comment to me was "he will not do this GM dirt work" for ZERO reason.”
Nice comfortable rooms
8/10
Paul · family with children · 2026-08-28
“Location is good
Room very clean and comfortable”
I wouldn’t choose it again
7/10
Diane · couple · 2026-08-27
“The pool was too warm, no breakfast , too costly,
The outside sitting area was overlooking a gathering area that was too close so no privacy”
Very nice
10/10
Pearl · couple · 2026-08-25
“Cozy”
I like the male cashier when we entered to check in, sooo nice.
10/10
Pearl · couple · 2026-08-25
“Nice and cozy”
Quiet and relaxing
9/10
Tazia · family with children · 2026-08-24
“Room was nice, clean and comfortable. Loved the robes. Staff was pleasant and helpful.”
Be careful!
2/10
Dazzakianzad · Solo travel · 2026-08-19
“Was supposed to check in on the 13th august. Arrived early hours on the 14th with nobody on site. There was a key safe with my name on, but I was never sent a code to access it. There was an out of hours number which I tried to call numerous times, so I contacted booking.com who also tried to call numerous times to no avail. Booking.com told me to wait an hour whilst they kept trying - nothing. I ended up having to pay another hotel across the road to stay the night and booking.com said I was entitled to a full cancellation. The next day I walked over to the hotel and asked what went on. They said I should have called the out of hours number - like I didn't try that lol. Anyway I was willing to let it go as long as I wasn't charged. They've now taken £200.84 out of my account and said I was a "no-show" even though booking.com back me up. Final thing - they said on reception that they didn't have my details to give me the key safe code, yet they had my bank details to take my money. Make it make sense. Clearly liars so just avoid them to be honest. Keep the 200 if it means that much.”
Guest review
10/10
Jennifer · solo traveller · 2026-08-11
“We stay here all the time. My 5th time here”
Hot springs pool was fab
10/10
Unknown189 · Family · 2026-08-10
“Spent a single night hear as part of a road trip. We didn’t check in until later in the evening so wasn’t able to spent as much time in the area as we would have liked.
Such a relaxed vibe.
Rooms are great size and very comfy
You are supplied with robes too.
Pool is small but was super quiet so no worries there.
Steam room and sauna are fab.
Reception sell a few bits for snacks and drinks.
Staff were very friendly and efficient.
My daughter loved it here.
Would visit again !”
Guest review
10/10
Sergey · couple · 2026-08-10
“Free filtered water on site. Free coffee at the office”
Lovely stay at a quant boutique hotel
8/10
Lindsay · couple · 2026-08-03
“Beautiful property with a nice pool and sauna area. Rooms were spacious. Property was clean with a very friendly staff. We loved the outdoor courtyard area. It was fun to gather with friends around the tables and chairs to share some snacks and a glass of wine.”
Guest review
10/10
Elaine · solo traveller · 2026-07-25
“The rooms were large, clean and comfortable and the spa and location were awesome.”
