Hotelaholic

Carmel · California

Hyatt Carmel Highlands

120 Highland Dr, Carmel, California, 93923

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Breathtaking Ocean Views

    Perched on a cliff overlooking the Pacific Ocean, Hyatt Carmel Highlands offers a picturesque retreat surrounded by pine groves. The contemporary rooms open onto spacious balconies, providing stunning views of the ocean.

  • Luxurious Amenities

    Indulge in the outdoor pool, garden spas, and award-winning dining with ocean vistas. The rooms boast modern furnishings, HD TVs, and cozy fireplaces for a comfortable stay. Complimentary WiFi, a fitness center, and versatile meeting spaces cater to all your needs.

  • Culinary Delights

    Savor gourmet cuisine made with seasonal ingredients at Pacific’s Edge Restaurant, followed by drinks in the lounge bar offering panoramic ocean views. Immerse yourself in luxury and natural beauty at Hyatt Carmel Highlands.

Book your stay now to experience coastal elegance at its finest!

HAPPI HIGHLIGHTS

  • Spectacular ocean views / location

  • Great location

  • Friendly / professional staff (in some cases)

At the hotel

Popular amenities

62 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Allergy-free room
  • Bar
  • BBQ facilities
  • Business center
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities

Services & essentials

  • Designated smoking area
  • Electric vehicle charging station
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Paid WiFi
  • Picnic area
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

334 reviews
6/ 10
Die Lage war gut - Zimmeraussicht mit Blick auf das Meer war sensationell. Für uns ein Durchreisehotel. Die Anlage hat durchaus Charme. Das Zimmer hatte einen Kamin (bei 40 Grad haben wir den nicht genutzt). Das Bad dürfte renoviert worden sein. War zweckmäßig in Ordnung. Nette kleine Poolanlage.
Claudia · couple · 2026-09-12

The guest experience

7.4out of 10
334 verified reviews

Loved most

  • Spectacular ocean views / location
  • Great location
  • Friendly / professional staff (in some cases)
  • Nice pool and hot tub
  • Good gym
  • High-quality restaurant (Pacific Edge) for many guests

Worth knowing — Many stairs / difficult access with luggage · Inconsistent / poor service and staff communication · Reservation/overbooking problems · Rooms dated, need remodeling or not soundproof · Poor value for money / expensive · Housekeeping lapses (early knocking, vacuum left in room)

How guests scored the stay

  • Location9.5

    Outstanding location and ocean views repeatedly praised as the hotel's best attribute; access can be challenging due to many stairs and distance to parking/events.

  • Amenities8.5

    Good amenities reported: nice pool with hot tub, a pleasant gym and generally useful facilities, though the property layout is convoluted.

  • Food and Beverage8.2

    Generally strong food in places (Pacific Edge and several reviewers praise the restaurant and dinner), but experiences are inconsistent—some guests described the restaurant as horrible or marred by poor service.

  • Cleanliness7.6

    Housekeeping generally acceptable but inconsistent: reports of a cleaning staff knocking early on checkout day and room-service leaving a vacuum in the room indicate occasional lapses.

  • Room Quality7.6

    Rooms are hit-or-miss: some are updated, comfortable and romantic with electric fireplaces, while others are dated, noisy (water pump, poor soundproofing) and in need of remodeling.

Live guest feedback

Guest reviews

Mixed experiences

40% of 15 recent stays rated 8+

7.4334 reviews
  • Für Durchreise in Ordnung

    6/10

    Claudia · couple · 2026-09-12

    “Die Lage war gut - Zimmeraussicht mit Blick auf das Meer war sensationell. Für uns ein Durchreisehotel. Die Anlage hat durchaus Charme. Das Zimmer hatte einen Kamin (bei 40 Grad haben wir den nicht genutzt). Das Bad dürfte renoviert worden sein. War zweckmäßig in Ordnung. Nette kleine Poolanlage.”

  • Guest review

    7/10

    Hans · couple · 2026-08-24

    “Der Blick”

  • Four nights without decent sleep

    2/10

    Cori · family with children · 2026-08-17

    “Views are spectacular”

  • Don’t go

    2/10

    PHILIPPE · couple · 2026-08-12

    “Nothing except the barman and the room view.”

  • Guest review

    9/10

    Philippe · couple · 2026-08-08

    “Le site de l'hôtel est exceptionnel avec des vues magnifiques sur l'océan.”

  • The view is amazing .... everything else disappoints thereafter... lack lustre service, dated beyond belief rooms... but

    4/10

    Robert · family with children · 2026-07-19

    “The view is the only good thing....”

  • Guest review

    9/10

    Richard · couple · 2026-06-15

    “The view of ocean. Staff was very friendly and professional”

  • Toll super

    9/10

    Thomas · couple · 2026-06-11

    “Die Aussicht war einmalig”

  • Lovely hotel but badly run

    3/10

    Jackie Biggs · solo traveller · 2026-06-02

    “Lovely location and a nice pool with hot tub. The food was also very good. The hotel was lovely.”

  • While the location is gorgeous, they had several issues with our existing reservations and it caused us to lose money an

    6/10

    Sarah · solo traveller · 2026-05-31

    “The views”

  • Ne vaut pas le prix

    3/10

    Arnaud Etienne · couple · 2026-05-18

    “Le valet service et leur amabilité”

  • Fabulous location and view. The towels could be softer and turn down service with a treat would be a

    8/10

    cheryl · couple · 2026-05-14

    “The view was perfect”

  • Guest review

    8/10

    Kirk · couple · 2026-05-11

    “Views were amazing”

  • Excellent views and a very nice hotel with good features and an excellent restaurant (Pacific Edge).

    9/10

    Greg · couple · 2026-05-05

    “The view was spectacular. The room was basic but fine. The location can't be beaten.”

  • Guest review

    7/10

    Anat · solo traveller · 2026-04-27

    “The view is beautiful. The gym is nice. The room is a good size and the bed is comfortable.”

Hotel info and reviews come from third-party sources.