Experience spacious rooms with luxury bedding, LCD TVs, and Aveda amenities at the Renaissance Indianapolis North Hotel. Enjoy the convenience of coffee makers and ironing facilities in every room.
Indoor Lap Pool and Dining Options
Relax and unwind at the indoor lap pool or indulge in Starbucks coffee, smoothies, and American cuisine at Grille 39 Indianapolis North Hotel. Don't forget to check out the vending machines for quick snacks.
Convenient Location
Located along Highway 31 in Carmel, this hotel is just a short drive from attractions like Brookshire Golf Club and the Indianapolis Zoo.
Book your stay now for a perfect blend of comfort and convenience.
✦HAPPI HIGHLIGHTS
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Great service
✦
Friendly staff
✦
Nice amenities
At the hotel
Popular amenities
46 listed
24-hour front desk
Air conditioning
ATM/cash machine on site
Bar
Business center
Cashless payment available
Coffee Shop on site
Concierge service
Contactless check-in/check-out
Designated smoking area
View all amenities
Pools & wellness
Indoor pool
Swimming pool
Dining & drinks
Kid-friendly buffet
Restaurant
Snack bar
Vending machine - snacks
Fitness & outdoors
Fitness center
Fitness facilities
Rooms & comfort
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Dry cleaning
Fire extinguishers
First aid kit available
Guests can opt-out any cleaning services during stay
Safety deposit box
Smoke alarms
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Private parking
Wheelchair accessible
Guest services
Express check-in/check-out
Fax/photocopying
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Services & essentials
Family rooms
Key card access
Minimarket on site
Non-smoking throughout
Paid WiFi
Vending machine - drinks
WiFi available
Review in focus
455 reviews
8/ 10
I really enjoyed the hotel. The accommodations met my expectations, and the bed was especially comfortable. The hotel is also beautiful and very well located.
Heitor · solo traveller · 2026-10-20
The guest experience
9.0out of 10 455 verified reviews
Loved most
Great service
Friendly staff
Nice amenities
Convenient location
Worth knowing — Maintenance issues · Value perception concerns
How guests scored the stay
Service9.8
Multiple reviews highlight the exceptional service, particularly from staff members like Henry.
Location9.3
The location is frequently mentioned as a strong point, providing convenient access to attractions.
Food and Beverage9.3
The food quality and service received high praise, contributing to a positive dining experience.
Amenities9.3
Amenities such as the indoor pool, gym, and breakfast options are frequently praised.
Overall Experience9.3
Overall sentiment of reviews indicates a highly satisfactory experience for most guests.
Cleanliness8.3
Overall sentiment is positive, but a description of a maintenance issue could impact the rating.
Room Quality8.3
Rooms are generally well-rated, but a negative comment about the closet door incident slightly affects this.
Value for Money8.3
Perception of value is impacted by the breakfast charge which some guests found excessive.
Live guest feedback
Guest reviews
Mixed experiences
85% of 13 recent stays rated 8+
9.0455 reviews
A very pleasant and comfortable stay in a great location
8/10
Heitor · solo traveller · 2026-10-20
“I really enjoyed the hotel. The accommodations met my expectations, and the bed was especially comfortable. The hotel is also beautiful and very well located.”
Guest review
8/10
Joshua · solo traveller · 2026-10-11
“Bed was very comfortable. Restaurant and breakfast were also nice.”
Wish we could have stayed longer
10/10
Christine · couple · 2026-09-19
“Just a beautiful place! Love the bar area, food and staff are always great!”
Location, food
8/10
Humayun · couple · 2026-08-17
“Moisture control.. no exhaust fan in the bathrooms”
Removal from my room mid stay.
2/10
933wileys · Business · 2026-07-21
“One star — my room was reassigned while I was still an active guest.
I booked a three-night stay at the Renaissance Indianapolis North Hotel, checking in Sunday and scheduled to check out Wednesday. I arrived in good health. During the middle of my second night, however, I began developing congestion in my throat. By the following day—the same day this room incident occurred—I had developed a severe headache that persisted throughout the day.
On Tuesday evening, I briefly returned to Room 319 at approximately 5:00 or 6:00 p.m. When I returned again around 7:30 p.m., my room key no longer worked. I then discovered that the hotel had reassigned my room to someone else even though my reservation had not ended.
I went downstairs and spoke with Jank at the front desk. She told me that I would be moved to another room and asked whether I would accept a room with two beds. I agreed, provided that the hotel could also assist me with headache medicine because I was already feeling sick and dealing with a significant headache.
After I accepted the replacement room, I continued asking about the medication and was ultimately told that the hotel could not provide it. I understand that the hotel may have policies concerning the distribution of medicine, but that did not make the situation any less frustrating. I was already feeling unwell, and I was simultaneously dealing with the stress of discovering that my room access had been terminated and my room had been given to another guest.
The central issue is not the medication. The central issue is that, during an active reservation, my key was deactivated, my room was reassigned, and I was displaced from the room I had paid for before my scheduled checkout date. This raised serious concerns regarding guest privacy, security, room-control procedures, and the handling of personal belongings.
The front desk’s response did not reflect the seriousness of what had occurred. Being moved to another room did not adequately address how or why an occupied room was reassigned in the first place. This was an unacceptable experience and is the reason for my one-star rating.”
Disappointed. Spent over thousand dollars for 4 nights. Bed pillows awful. Ice machine empty. Unresponsive staff.
4/10
Dan · couple · 2026-07-21
“Location”
We love henry!
10/10
marypN6235JE · Family · 2026-07-17
“Henry is fun, generous, creative, kind, professional, and just the best server. We really appreciate him and adore him. Thank you!!”
Henry is amazing!!
10/10
brittanysM659QA · Family · 2026-07-17
“Henry was absolutely incredible. He made us feel like family. We all connected with him so much and will be back to see him!”
Liz was so helpful!
10/10
Adventure16780359700 · Family · 2026-07-01
“Writing this a little late but, I had to make sure I got this out before I forget. I need to shout out the front desk attendant Liz. Before I arrived I was so lost and had a ton of questions and Liz stayed on the phone with me the entire time and answered every single one. she even let me go on a little spill before we ended the call. To my surprise, when it was time for me to check in, she was the one who tended to me and my family. even with all my questions she never made it seem like I was a burden. I didn't get a chance to say thank you before leaving because I didn't see her upon check-out but I had to write this as my way of saying thank you and hopefully we will be able to return!”
Two exceptional service interactions.
10/10
C5096TQjohnr · Friends getaway · 2026-06-29
“We had 2 exceptional interactions with hotel staff. Henry made us feel welcome at the bar and seemed to take a genuine interest in everyone in the restaurant. He even coordinated a singing of happy birthday for another guest. The 2nd exceptional service came from the front desk. The complimentary clothes dryer was broken, so we were about to head out to a local laundromat but the front desk offered to run our clothes through their in house dryer. We went to grab dinner and had it ready for us as we walked in. He even folded the clothes.”
Hotel Stay (Human Kindness)
10/10
A6920HMmaryg · Business · 2026-06-29
“I wanted to recognize the outstanding customer service I recently received from Kristina at the Renaissance Hotel in Northwest Indiana.
I had a reservation, related to a team meeting, I was unfortunately unable to make the hotel portion of the trip, due to a personal unexpected event. I had called to cancel my reservation but wasn't sure if it was done within the required timeframe. When I later saw that I had been charged for the full stay, I called the hotel expecting to simply ask about the policy.
Kristina was incredibly understanding, professional, and kind throughout the entire conversation. She took the time to listen, spoke with her manager on my behalf, and even called me back personally with an update. To my surprise and gratitude, they approved a full refund of the room charge.
What could have been a frustrating experience turned into a reminder of how much great customer service matters. Kristina treated me with empathy, respect, and genuine care, and it made all the difference. Thank you to Kristina and the management team for going above and beyond.
Highly recommend this hotel based on the exceptional level of customer service alone!”
Lacrosse Tournament Trip
10/10
fitzcavalier · Family · 2026-06-28
“The hotel is excellent for a team trip. Huge lobby/restaurant area for hanging out. Rooms were quiet. Starbucks right in the lobby - Henry was always very cheerful and a great way to start the day.”
Our great stay at the Renaissance hotel in Carmel!
10/10
Guide611672 · Family · 2026-06-27
“My big family came to Carmel to support my son at the 2026 International Piano Competition. I booked serval rooms with so many visitors. The manager on duty and all staff at the front desk gave me excellent support. Their service is outstanding. We all enjoyed the stay at this hotel. I want to say a big thank you to all of them.!”
