Hotelaholic

Los Angeles · California

Hotel Indigo Los Angeles Downtown by IHG

899 Francisco Street, Los Angeles, California, 90015

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Chic Urban Retreat in Los Angeles

  • Luxurious Amenities

    Hotel Indigo - Los Angeles Downtown offers a continental breakfast, free WiFi, room service, sun terrace, outdoor pool, fitness center, and a nightclub for guests to enjoy.

  • Diverse Dining Options

    Indulge in American cuisine at the on-site restaurant with special dietary options available upon request, catering to vegetarian, dairy-free, and gluten-free preferences.

  • Convenience and Entertainment

    Guests can unwind with billiards, utilize the business center, and enjoy snacks from vending machines. With multilingual staff and proximity to Microsoft Theater and Staples Center, your stay at Hotel Indigo promises both comfort and excitement.

Book your stay at Hotel Indigo - Los Angeles Downtown now to experience the perfect blend of luxury and convenience in the heart of the city.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Excellent service

At the hotel

Popular amenities

105 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Bike tours
  • Billiards
  • Bowling
View all amenities

Pools & wellness

  • Heated pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Salt-water pool
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Golf course
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Movie nights
  • Nightclub/DJ
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Shallow end
  • Sun umbrellas
  • Temporary art galleries
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

1,758 reviews
10/ 10
Very central to everything
Alyanna · solo traveller · 2026-10-16

The guest experience

9.0out of 10
1758 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Excellent service
  • Comfortable stay

Worth knowing — Cleanliness issues · Food quality misses

How guests scored the stay

  • Location9.6

    Positive mentions of the location being central and convenient, especially for events.

  • Service9.6

    Consistently positive feedback on service, with mentions of friendly and attentive staff.

  • Overall Experience9.6

    Overall positive experience highlighted by guest satisfaction.

  • Amenities9.1

    General satisfaction with amenities, though some could improve.

  • Value for Money9.0

    Overall good value, although some concerns about specific services like food.

  • Food and Beverage8.6

    Some disappointment in food quality compared to past visits.

  • Room Quality8.5

    Mixed reviews; while some rooms were good, issues with a shower were noted.

  • Cleanliness8.1

    Some reviews mentioned issues with cleanliness, specifically small stains and old furniture.

Live guest feedback

Guest reviews

Mixed experiences

75% of 8 recent stays rated 8+

9.01758 reviews
  • Convenient

    10/10

    Alyanna · solo traveller · 2026-10-16

    “Very central to everything”

  • I enjoyed the ambiance of the hotel and view from the room. I would stay at the hotel again.

    8/10

    Luis · solo traveller · 2026-10-13

    “I loved the location of the hotel and appreciated the friendly staff.”

  • Guest review

    10/10

    lilia rachel · couple · 2026-10-13

    “equipe da recepção nota 10”

  • Guest review

    10/10

    Reginald · couple · 2026-09-12

    “The breakfast was on point”

  • I really wish the room couch would have been nicer without being so dirty

    5/10

    Beatriz · couple · 2026-09-04

    “The staff was amazing very nice and welcoming.”

  • Guest review

    10/10

    Enrique · solo traveller · 2026-08-31

    “Muy cerca de todo”

  • I'll be back!

    10/10

    mzthenap · Friends getaway · 2026-08-29

    “I was not satisfied with my room, I went to the front desk and Mr. Guissefe & Jesus made sure within minutes I was in another room and very satisfied. Even gave small comp on food. I love the hotel, three staff and customer service is definitely 5*”

  • Nažalost, očekivali smo puno više

    5/10

    Hrvoje · couple · 2026-08-27

    “Odlična lokacija, dobar pristup, prostran hotelski lobby, veliki broj brzih liftova.”

View all guest reviews

Hotel info and reviews come from third-party sources.