Hotelaholic

Los Angeles · California

The Ritz-Carlton, Marina del Rey

4375 Admiralty Way, Los Angeles, California, 90292

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Waterfront Property

  • Stunning Views and Dining Options

    Indulge in the breathtaking views of the marina from the outdoor pool and sun-lounger terrace. Enjoy local Californian cuisine at the on-site restaurant with panoramic ocean views.

  • State-of-the-Art Amenities

    Relax in elegantly furnished rooms with private balconies and LCD TVs. Unwind at the large fitness center offering eucalyptus steam rooms and top-notch cardio equipment.

  • Convenient Location and Exploration

    Located just 2 miles from Venice Beach, this hotel offers easy access to popular attractions. Rent a bike and venture out to explore the surroundings.

Experience luxury and convenience at its best - book your stay at the Ritz-Carlton, Marina Del Rey now!

HAPPI HIGHLIGHTS

  • Excellent Service

  • Great Location

  • Convenient Amenities

At the hotel

Popular amenities

77 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast takeaway containers
  • Business center
  • Canoeing
  • Car hire
  • Cashless payment available
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Pool with view
  • Salt-water pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs
  • Tennis court
  • Tennis equipment
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Fishing
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Sun umbrellas
  • Temporary art galleries
  • Toilet with grab rails
  • WiFi available

Review in focus

367 reviews
8/ 10
The location next to Marina del rey was perfect.
ilyas U. · family with children · 2026-09-03

The guest experience

8.4out of 10
367 verified reviews

Loved most

  • Excellent Service
  • Great Location
  • Convenient Amenities

Worth knowing — Cleanliness Issues · High Pricing · Aging Rooms

How guests scored the stay

  • Service9.9

    Staff goes above and beyond, with commendations for Jessica Lange and her team.

  • Location9.4

    La ubicación and ambiance and location are highlighted positively.

  • Amenities8.9

    The bar downstairs was convenient and lively.

  • Overall Experience8.9

    Overall mixed feelings with some positive experiences and significant negative comments.

  • Food and Beverage8.4

    No specific mention, but implied through positive remarks about the bar.

  • Value for Money7.9

    Precio algo elevado suggests perceived high pricing.

  • Room Quality7.4

    Parts of the hotel show its age but it was clean and tastefully decorated.

Live guest feedback

Guest reviews

Mixed experiences

53% of 15 recent stays rated 8+

8.4367 reviews
  • Good place to stay in LA

    8/10

    ilyas U. · family with children · 2026-09-03

    “The location next to Marina del rey was perfect.”

  • Relax and Reset in the Sun

    10/10

    Trina · couple · 2026-08-18

    “I loved the ambiance, cleanliness, and polite staff. Loved Maya in the Jewelry store and Cast and Plow was great. Christine was also so sweet and knowledgeable about what the hotel offered.”

  • Would not stay here again.

    5/10

    Kris · couple · 2026-08-10

    “The staff were great and the location was very good.”

  • Not a Ritz Carlton experience

    4/10

    argonzal79 · Couples · 2026-08-09

    “The good: Shantel checked us in and was very helpful, polite and professional. We also had massages booked at Sisley Spa and the service was good, although the snacks in the waiting room were lacking. The bad: The entire hotel seemed like it was operating understaffed. We were there on a Saturday in August which I would think they would staff accordingly for but it was clear they did not. The bad service started at the restaurant.. we were seated at a table with Rosy and after bring us water and coffee, she never came back. She attended other tables near us but never checked on us. After 30 minutes of waiting, we had to ask another employee to take our order. After waiting another 30 minutes we had to cancel our order because we were going to be late for our massages. After the massages, we headed to the pool. I asked the pool attendant if there were 2 chairs available and she pointed to 2 that were not together and she said you can move them together. I asked if there was an umbrella and she said no. After finding an umbrella myself, I moved it to our spot and she then came to help me open the umbrella. The food/drink service at the pool was very understaffed.. you had 2 servers and 1 bartender serving around 100-140 people. AJ was our server and she was very polite and apologized for the wait. Back at our room, we called and asked for another robe that never came. On a sidenote, it was my birthday, which Shantel acknowledged at check in, but that was it. Our usual Ritz experience is they usually send a treat to your room or at dinner... There was none of that. We have had great experiences at other Ritz properties, including Laguna, downtown LA, and we also recently sailed on the Ritz c Carlton Yatch collection and had an amazing time... But we will never return to the marina del Ray location.”

  • Excellent Service and Views

    10/10

    allisondS1216CW · Couples · 2026-08-01

    “The location of the hotel cannot be beat. You can get to Playa del Rey and beaches easily. A marina view room is great. Watching the boats from your balcony is a great way to relax. They will be starting a renovation very soon.”

  • A BIRTHDAY DISAPPOINTMENT

    4/10

    nancypA2594WP · Solo travel · 2026-07-11

    “I stayed 1 night, just shy of a $1,000, with a view of the marina for my bday. The hotel needs updating. My suite had only 1 trash can, no microwave, no coffee maker, a cake slice just sitting out on a table uncovered, a large mysterious storage room next to my closet. I will not return.”

  • Beautiful views, amazing staff, out the way

    8/10

    Claire · couple · 2026-07-10

    “Location on the marina is beautiful, but a bit far from other parts of LA with no real transport options other than Ubers.”

  • 2/5 Stars: Not a Ritz-Carlton Experience

    4/10

    R3102HUjuliem · Solo travel · 2026-07-04

    “2/5 Stars: This Property Simply Doesn’t Feel Like a Ritz-Carlton I am currently staying at The Ritz-Carlton Marina del Rey, and unfortunately this has been one of the most disappointing Ritz-Carlton experiences I have had. To be clear, this is not a bad hotel. The marina location is pleasant, the rooms are comfortable, and the food has actually been quite good. The problem is that almost nothing about the service feels like Ritz-Carlton. The disappointment started at check-in. I arrived about 20 minutes before the published 4:00 PM check-in time, and my room was not ready. I ultimately waited nearly two hours while being repeatedly told it would be ready “momentarily.” What stood out was not the delay itself. Delays happen. What stood out was the lack of ownership. Not one person checked in with me proactively. The first time I sought an update, I found myself standing at the front desk while the associate who had originally checked me in was assisting another guest. She did not even acknowledge my presence. When the room was finally ready, a manager called my phone and instructed me to return to the front desk, where I had to wait in line again to obtain my key. That pattern continued throughout the stay. Room service was generally fast and the food was good, but most orders arrived incomplete or incorrect despite clear instructions submitted through the app. Small details were consistently missed. I also experienced recurring issues with my room key and door lock that required additional trips to the front desk and a delayed engineering visit that ended without a fix or even a precautionary battery replacement. The pool experience was equally surprising. On a slow day with attendants present, I selected a chair, settled in, and watched multiple staff members walk by without so much as a greeting. Eventually I retrieved and set up my own towels despite multiple attendants being present. Again, not a major inconvenience, but not what I expect at a Ritz-Carlton. I had a similar experience in the boutique. After explaining that I had forgotten some resort wear and was looking for a swimsuit, shorts, or a tank top, I was largely left to search the boutique on my own for 15–20 minutes. The associate eventually pointed out a small display of tank tops, but there was little effort to assist or help find alternatives. Even some of the traditional Ritz-Carlton touches were missing. The minibar was completely empty upon arrival and required guests to request stocking. While minor on its own, it reinforced the feeling that the property lacks the attention to detail typically associated with the brand. No gummy bears in sight! IYKYK! What makes this disappointing is that these issues occurred across multiple departments over several days. Rather than a single service lapse, the experience reflected a broader pattern of inconsistency, disengagement, and lack of ownership. For travelers deciding between this property and the Marriott nearby, I would have a difficult time justifying the significant price premium. The accommodations are fine. The food is good. The service, however, is simply not what the Ritz-Carlton name promises.”

  • friendly and welcoming staff, though the room and overall experience did not fully match the price or five-star expectat

    5/10

    Abdulla · family with children · 2026-06-13

    “I really enjoyed the convenient location, especially being so close to the airport. The staff and valet team were friendly, welcoming, and made the stay even more enjoyable.”

  • Good for airport access, feels more 4 star than 5 star

    6/10

    haliee · Family · 2026-06-06

    “Stayed here for the last 2 nights of our LA trip given its proximity to the airport and ocean access. I wasn’t wild about the amenities or rooms, the entire property didn’t feel like it had been revamped or redone in ages and our room felt pretty “meh” and there was dust all over the nightstands. Lobby bar and pool facilities were average at best. My take is that this is fine for a 1 night stay in and out of LA but not a vacation stay or anything to expect a wow factor out of amenity or room wise.”

  • World-class experience

    10/10

    Nikola · extended group · 2026-06-03

    “Truly world-class hospitality. Every aspect of our stay was handled with care and professionalism. The hotel offers the perfect balance of luxury, comfort, and convenience. From the impeccable service to the attention to detail throughout the property, it was clear that guest experience is a top priority. We left impressed and would gladly return on our next visit to Los Angeles.”

  • Not what it used to be!

    6/10

    KTNeumann · Business · 2026-05-24

    “This was such a fantastic hotel and I used to come since many years. In the meantime it would definitely need a reservation and house keeping is extremely sloppy. Today they ‚forgot‘ to do the bathroom at all. This should not happen in a first class hotel.”

  • muito boa

    10/10

    Paty · couple · 2026-05-23

    “cafe da manha e vista”

  • Los Ángeles en primavera

    9/10

    Rafael · couple · 2026-05-18

    “Ubicación y servicio”

  • Luxury and warmth

    10/10

    cagiannetta · Family · 2026-05-13

    “A luxurious and beautiful hotel. Excellent service that was both professional and personal. The entire staff was cordial, attentive and helpful, but I want to particularly thank Daija at the front desk for her help and her warm interest in our family celebrations.”

Hotel info and reviews come from third-party sources.