Hotelaholic

Monterey · California

Portola Hotel & Spa

Two Portola Plaza, Monterey, California, 93940

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience comfort and style at the Portola Hotel & Spa, just steps away from Fisherman's Wharf. Unwind in guest rooms equipped with modern amenities like flat-screen TVs, refrigerators, and eco-friendly bath products.

  • Scenic Views and Relaxation

    Indulge in breathtaking views of the harbour from select rooms, offering a tranquil escape from the bustling city life. Rejuvenate your senses at the on-site spa, ensuring a truly relaxing stay.

  • Prime Location

    Located only 1.6 km from the iconic Cannery Row, our hotel provides easy access to the area's historic attractions and vibrant atmosphere.

Book now for an unforgettable stay at the Portola Hotel & Spa.

HAPPI HIGHLIGHTS

  • Excellent location near Fisherman’s Wharf and main attractions

  • Lovely lobby and atmosphere

  • Comfortable beds and generally clean rooms

At the hotel

Popular amenities

72 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Beach
  • Breakfast takeaway containers
  • Cashless payment available
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Hiking
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Diving
  • Electric vehicle charging station
  • Face masks for guests available
  • Fishing
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Paid WiFi
  • Snorkelling
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

2,982 reviews
10/ 10
מירום מעולה, מלון יפה ונעים, חדר גדול ונקי
IDIT MERSEL · couple · 2026-10-23

The guest experience

8.5out of 10
2982 verified reviews

Loved most

  • Excellent location near Fisherman’s Wharf and main attractions
  • Lovely lobby and atmosphere
  • Comfortable beds and generally clean rooms
  • Family friendly options (connecting rooms)
  • Friendly, accommodating staff (majority of reports)

Worth knowing — Pricey — expensive breakfast and additional parking fees · Rooms can be small with limited views · Variable staff experiences at check-in for some guests · Room maintenance issues (A/C, pillows, worn carpet, lint on sheets) · Pool small/located across the street and sometimes unclean

How guests scored the stay

  • Overall Experience9.9

    Overall very positive: many guests call it a lovely hotel with a great atmosphere and enjoyable stays, with the strong location and service outweighing intermittent negatives.

  • Location9.8

    Consistently highlighted as excellent — walking distance to Fisherman’s Wharf, aquarium and many restaurants/shops; repeatedly described as a prime, convenient location.

  • Service9.2

    Mostly praised: numerous comments about friendly, accommodating staff and helpful guest services, though a few reports of unfriendly check-in experiences and curt staff at times.

  • Food and Beverage9.0

    Food generally got positive notes (nice restaurant, tasty breakfast) though some guests complained about high prices and isolated issues (bar smell/cleanliness).

  • Room Quality8.1

    Rooms often described as comfortable with good beds and nice bathrooms, but several guests noted small rooms, limited views, A/C or ventilation issues, flat pillows and other maintenance concerns.

  • Amenities7.6

    Lobby and public spaces much liked, but amenities had drawbacks: small or across-the-street pool, limited bar hours, no elevator in some cases and parking fees — amenities are decent but constrained.

  • Cleanliness7.4

    Generally reported as clean in many rooms (comfortable beds, clean bathrooms) but several guests noted worn/old carpets, lint on sheets, an unclean pool and occasional odors — mixed cleanliness impressions.

  • Value for Money7.0

    Multiple mentions that the hotel feels pricey: expensive breakfast, additional parking charges and a general sense that some rooms/amenities don’t fully justify the cost.

Live guest feedback

Guest reviews

Mixed experiences

50% of 8 recent stays rated 8+

8.52982 reviews
  • היה מצוין

    10/10

    IDIT MERSEL · couple · 2026-10-23

    “מירום מעולה, מלון יפה ונעים, חדר גדול ונקי”

  • Guest review

    5/10

    carolina · solo traveller · 2026-10-15

    “Clean”

  • Genial

    10/10

    David · family with children · 2026-10-14

    “Está muy bien ubicado. Es bastante grande. La habitación muy limpia y cómoda. La vista no fue buena pero tampoco estuvimos en la habitación”

  • not worth the money

    2/10

    Jenny · solo traveller · 2026-10-11

    “location is good”

  • Vibe the Portola Community

    10/10

    Young · solo traveller · 2026-10-11

    “Portola staff community throughout facility”

  • It was acceptable for what we needed

    7/10

    Jeannette · couple · 2026-10-10

    “Good location with good access”

  • Guest review

    9/10

    Elizabeth · family with children · 2026-10-07

    “I liked the location and the staff was very friendly.”

  • Great except I couldn’t sleep because of

    6/10

    Stacy · solo traveller · 2026-10-07

    “Location, Room Size”

View all guest reviews

Hotel info and reviews come from third-party sources.