Hotelaholic

Napa · California

Andaz Napa, By Hyatt

1450 First Street, Napa, California, 94559

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience the ultimate comfort with city views, private terrace, and modern amenities at Andaz Napa. Each room boasts vessel sinks, glass showers, and stylish decor for a relaxing stay.

  • Gourmet Dining and Services

    Indulge in hand-crafted cocktails at the restaurant and enjoy social dining at Mercantile Social. With in-room breakfast and concierge services, every need is catered to. Daily maid and dry cleaning services ensure a seamless stay.

  • Ideal Location

    Located minutes away from Napa Valley Opera House and popular wineries like Domaine Carneros and Francis Ford Coppola, Andaz Napa offers the perfect blend of luxury and convenience.

Book now for an unforgettable experience at Andaz Napa - A Concept by Hyatt.

HAPPI HIGHLIGHTS

  • Great location

  • Welcoming staff

  • Comfortable rooms

At the hotel

Popular amenities

69 listed
  • 24-hour front desk
  • 24-hour security
  • Adult only
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Key access
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

519 reviews
10/ 10
Location is perfect! We walked everywhere we wanted to in Napa.
Linda · family with children · 2026-10-11

The guest experience

8.8out of 10
519 verified reviews

Loved most

  • Great location
  • Welcoming staff
  • Comfortable rooms
  • High-quality breakfast

Worth knowing — Rude staff behavior · Booking issues

How guests scored the stay

  • Location9.3

    Excellent location, right in the heart of downtown Napa and close to many amenities.

  • Overall Experience9.1

    Generally a positive experience with a mix of excellent aspects and some disappointing moments.

  • Service8.9

    Staff was helpful and generally friendly, but there was a negative experience with one staff member.

  • Food and Beverage8.8

    Breakfast was excellent with high quality food.

  • Amenities8.8

    Modern vibe and trendy atmosphere with complimentary wine pour.

  • Room Quality8.7

    Comfortable and spacious room.

  • Value for Money8.4

    Good value, although some guests felt the pricing was not justified given the service issues.

  • Cleanliness8.3

    The hotel was clean with everything in working order.

Live guest feedback

Guest reviews

Consistent

94% of 16 recent stays rated 8+

8.8519 reviews
  • Guest review

    10/10

    Linda · family with children · 2026-10-11

    “Location is perfect! We walked everywhere we wanted to in Napa.”

  • Clean, Spacious Stay with a Few Comfort Quirks

    9/10

    CodesC · solo traveller · 2026-09-19

    “I had a really nice stay here. The room was clean and a good size for a junior suite, with a particularly spacious shower. I also appreciated how quiet the room was, even with live music playing downstairs - you could barely hear it from the room. The customer service was also great and everyone was very pleasant and helpful. Overall, a comfortable and relaxing stay.”

  • Great place and service

    10/10

    Yefri · couple · 2026-09-03

    “Everything”

  • Guest review

    10/10

    Rodney · solo traveller · 2026-08-27

    “Everything”

  • Great spot. Close to everything.

    8/10

    George · couple · 2026-08-20

    “Great location.”

  • Guest review

    9/10

    Richard · solo traveller · 2026-08-15

    “Proximity is great, nice n clean service is great”

  • 40th Wedding Anniversary Trip

    10/10

    Navigate658812 · NONE · 2026-08-14

    “The location in downtown Napa was great ! You could basically walk everywhere. Restaurants , shopping and wine tastings were within walking distance.”

  • Good but was once better

    6/10

    shawnaf654 · NONE · 2026-08-08

    “Not as good as our experience from a few years ago. Bathroom was aged. Pillows were flat and seemed old. Thin walls. Dark lighting. On the positive it’s in a nice location walking distance to restaurants. Good breakfast with a cheerful waitress in the hotel. Hotel has a lot of good potential”

  • Napa Andaz

    8/10

    GerryH_12 · Friends getaway · 2026-08-07

    “The hotel is located in a charming and safe area that is pleasant to walk around. The lobby has a grand, historic feel that gives the property a sense of character. The front desk staff were polite and friendly during check-in, although the information about when the room would be ready and its location was somewhat unclear. Our room faced the patio, which overlooked a parking garage. There was also continuous music playing until around 9 p.m., which may be a consideration for guests who prefer a quieter environment, especially given the hotel’s nightly rates of $500–$600. The room was clean, but there was noticeable wear and tear, and the television and furniture felt dated. The destination fee includes parking, although it is limited to the second and third floors of the garage. The garage is conveniently located just a few minutes from the hotel entrance. Overall, the location is excellent, and the property has a charming atmosphere. However, based on the condition and amenities of the room, I felt the accommodations did not fully justify the luxury-level price.”

  • Great home base for a Napa trip

    10/10

    franklinthetank · NONE · 2026-08-01

    “Amazing location in the heart of Napa, walking distance to tasting rooms and great restaurants. Very nice outdoor terrace for afternoon drinks and night cap. Staff was friendly and extremely responsive, when I called the front desk staff was at my door within 5 minutes. Breakfast at farmers table was one of the highlights of my day the food was fresh and had great flavor.”

  • Beautiful hotel in the heart of dowtown Napa.

    10/10

    nickfF2355XC · NONE · 2026-07-30

    “A wonderful hotel in a great location with a very helpful staff. Close to great restaurants, shopping, and wine tasting rooms.”

  • Loved it!

    10/10

    637marissar · NONE · 2026-07-24

    “Awesome experience. This hotel is lovely. The Junior suite was amazing, huge shower and tub and lovely fireplace. Amazing location!! We walked everywhere for food and shopping. Staff was so friendly and helpful. Self parking is free and in the garage behind the hotel. I would festively stay again.”

  • Great hotel with fantastic walkable location

    10/10

    pharmerjill · Family · 2026-07-22

    “My mom and I came to Napa to celebrate her 82nd birthday! She uses a walker and she found the premises to be very walker friendly. We used valet to stow away our car and that went very well. I was able to communicate to the front desk via text throughout our trip and that was very handy and they always texted me back reasonably quickly. We had a problem with our tv not working properly (we could not change channels) and the their tech person Cooper came out twice to deal with it and he was so nice and so smart and he was determined to get the issue resolved for us and after his second visit, it was fixed. We were given a bottle of wine plus some charcuterie upon arrival and we were given another bottle plus some chocolate/strawberry treats after our tv problem. We used room service for breakfast each morning and I was able to order from my phone via a website which was easy to use and our food showed up within the hour and was delicious. Our room was on the third floor above a bar that is next door and the bar had loud live music that went on until 11:15 on Saturday night so if you go to bed early, request a room that is not nearby that bar! We go to bed later than that so it was not an issue at all for us. On the last day, I texted the time I would need to receive my car and that was taken care of flawlessly. There were many restaurants and shops that were within a block of our hotel so the location was also excellent”

  • Perfect locale and excellent stay

    10/10

    Surferjelee · Couples · 2026-07-22

    “Wonderful experience! Staff was very attentive and helpful, especially office manager, Jocelynn. The rooms are beautiful and clean. The bed was very comfortable. It’s a prime location for downtown Napa as everything is walkable There are tastings nearby that can be scheduled and through the hotel as well with a discounted rate. We highly rate the breakfast. Excellent choices and food. Our waiter was very helpful as well, giving a lot of attention to us and offering helpful places. Valet parking was quick and efficient. We thoroughly enjoyed our stay.”

  • Overall review

    8/10

    95janish · NONE · 2026-07-16

    “We spent 3 weeks travelling in California, and this hotel which was our final destination before our flight home to London, was almost our favourite, as the breakfasts were utterly delicious. This was so welcome after so much of the indifferent food we had experienced before staying here. However it was pipped at the post by another hotel in San Francisco which provided exceptional service when we first arrived and I needed to buy a charger for the battery in my camera. The concierge there really went the extra mile, and within minutes we had been transported by taxi to the shop which stocked exactly what I needed, at an incredibly reasonable price. It is these touches which make the difference in the competitive world of hospitality, which is sadly losing its focus on its guests. The Andaz does not provide a full catering service which is a shame given the quality of its breakfasts, and amongst the plethora of other restaurants in the area we did not find anywhere else providing food which could be described as good, especially given the universally high prices in Napa. Overall, however, our stay here was very good and I would return, if I were to return to Napa.”

  • Beautiful boutique hotel in the heart of downtown Napa with amazing staff and delicious food!

    10/10

    Diane · couple · 2026-07-13

    “Staff were very accommodating when we needed an early check-in for a VIP event at a show at the Uptown theater. I thought they went above and beyond to get a room for us. Rooms were clean, bed was very comfortable and shower is amazing with rain waterfall feature. The food at Andaz Farmers Table was delicious and our server, Vilma, provided us with excellent service. Would definitely be back for another stay!”

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Hotel info and reviews come from third-party sources.