Immerse yourself in the breathtaking views of Jack London Square and the waterfront at the Waterfront Hotel. Located just a short distance from Oakland International Airport, our boutique hotel offers easy access to top attractions. Indulge in the vibrant dining, shopping, and entertainment options nearby.
At the hotel
Experience unparalleled luxury with 24-hour concierge services and a heated swimming pool during your stay. Your perfect getaway awaits at the Waterfront Hotel, part of JdV by Hyatt.
Book now for an unforgettable experience!
✦HAPPI HIGHLIGHTS
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Location
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Proximity to amenities
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Friendly staff
At the hotel
Popular amenities
35 listed
Air conditioning
Allergy-free room
ATM/banking
CCTV outside property
Concierge service
Facilities for disabled guests
Family rooms
Fax/photocopying
Fire extinguishers
First aid kit available
View all amenities
Pools & wellness
Pool sun loungers
Rooms & comfort
Non-smoking rooms
Soundproof rooms
Television in common areas
Safety & cleanliness
Hand sanitizer in guest room and key areas
Safety deposit box
Security alarm
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Lift / Elevator
Parking
Self parking (surcharge)
Guest services
Front desk (limited hours)
Ironing service
Luggage storage
Pets allowed
Tour desk
Services & essentials
Free wired internet
Garage
Housekeeping on request
Internet access
Key access
Key card access
Non-smoking throughout
Reception hall
Review in focus
121 reviews
6/ 10
The photos shown in Expedia looked nothing like the room we actually stayed in.
There was also a hidden charge the hotel charged me and when I called to ask about it, they told me to contact Expedia and when I called Expedia, they told me to call the hotel.
A classic bait and switch deal.
Eunice · 2025-04-03
The guest experience
8.5out of 10 121 verified reviews
Loved most
Location
Proximity to amenities
Friendly staff
Clean rooms
Worth knowing — Outdated facilities · Noise issues · Mixed reviews on amenities and value for money
How guests scored the stay
Cleanliness8.0
Guests mentioned the hotel was generally clean, but some guests highlighted minor maintenance issues.
Location8.0
The hotel's location near restaurants, jazz bar, and night life received positive feedback.
Overall Experience7.7
Most guests had a positive overall experience, but there were concerns about various aspects of the hotel.
Service7.6
Guests appreciated the friendly staff, but some mentioned issues with room service and valet parking.
Room Quality7.2
Rooms were generally comfortable, but there were comments about outdated facilities and noise issues.
Live guest feedback
Guest reviews
Mixed experiences
70% of 20 recent stays rated 8+
8.5121 reviews
Guest review
6/10
Eunice · 2025-04-03
“The photos shown in Expedia looked nothing like the room we actually stayed in.
There was also a hidden charge the hotel charged me and when I called to ask about it, they told me to contact Expedia and when I called Expedia, they told me to call the hotel.
A classic bait and switch deal.”
Closed Indefinitely
6/10
Epi-curiousTravler · Solo travel · 2025-02-04
“The Waterfront Hotel formerly managed by Hyatt located at 10 Washington St. Oakland, California has announced it will be closing indefinitely and is no longer accepting reservations for rooms or conference space, the restaurant is also closed”
meh
6/10
Verified traveler · 2025-01-21
“meh”
Decent option of going to Yoshi’s.
6/10
Da2011 · NONE · 2025-01-20
“$60 valet parking that is not secure..just on the street. Decent option if visiting Yoshi’s as walking distance. Lots of taxes, fees and with parking charge my $140 room for a night was over $400. Overpriced as rooms a bit dated, no breakfast included, no secure parking. The desk clerk annd other staff are VERY VERY nice.”
Guest review
10/10
Roland · 2025-01-09
“Nice property on the bay and walkable to all Jack London Square ”
Attention to detail, service...NOT!
4/10
rbbt23 · NONE · 2025-01-02
“Hyatt should be embarrassed. Room was fairly shabby; torn curtains, torn patio screen door, extension cord hanging out of the wall by the bed with cords laying on the floor. Staff was friendly but completely ineffectual - took us two full days and three requests to get an extra blanket, room wasn't serviced 2 days even when we asked for it to be multiple times, valet service is completely MIA even though you're paying $40/day for it. There is no restaurant in the hotel any more (permanently closed), and there's a little grab 'n go cafe downstairs with a very limited selection - nothing like morning oatmeal or a bagel and cream cheese (you *can* get a bagel with lox for $25!).
Most of the restaurants on Jack London Square have closed and it feels pretty sketchy walking around there at night.
Overall an unpleasant stay - too bad as we've always enjoyed staying here, but it just feels like it's on a long slow death spiral.”
Guest review
10/10
Showfon · 2025-01-02
“Water view is awesome ”
Guest review
10/10
Isaac · partner · 2025-01-01
“I was very satisfied overall. ”
Guest review
10/10
Jeff · 2024-12-22
“Just fine. ”
Guest review
8/10
Kefer · family · 2024-12-08
“Love the hotel however, our fireplace was not working properly. Had to call maintenance twice and once the maintenance guy turned on, pilot went out. Ambiance was gone just like that. 😌”
Guest review
6/10
Margaret · friends · 2024-12-07
“Booked 2 rooms and requested adjoining rooms as we were 6 gals celebrating a 60th birthday…but could not be accommodated.
Given 2 rooms next to each other but 2nd room was a walk down the hallway. Asked in we could get 2 rooms opposite each other…again no luck.
Room was missing round table and chairs”
Jack London
10/10
Michael · 2024-11-30
“Good spot, lots of food in the area! ”
Guest review
10/10
James · 2024-11-22
“Excellent place. Get a bayfront view 3rd floor. And 50 yards in one direction is Jack London Square. 50 yards, on the pier, USS John Glenn and US Potomac. And very friendly staff”
Guest review
10/10
Everett · 2024-11-19
“The rooms are very huge .Nice property . Great location to Yoshis & Scott’s Restaurant. The only thing I would suggest is more signage in the hallways directing to the elevator. I followed the “Exit” signs only to find them leadonh”
Nice hotel
8/10
carla · 2024-11-11
“I thought parking was included but instead I had to pay extra. Nice hotel, nice staff and the location is great. ”
Our favorite hotel in the East Bay
10/10
MARC · 2024-11-10
“We've stayed here many times and always enjoy our stay. Beautiful location on the water and several great restaurants nearby.”
Comfortable rooms in a good location
8/10
davidbreisch · NONE · 2024-10-31
“Comfortable rooms in a good location. Property is a bit aged. Ferry to downtown SFO was right out the back door with many nearby dining options on Jack London Square. My room was massive with two beds, could have easily been a suite. Unfortunately the hotel staff seemed to be generally unaware of the published benefits provided by the daily $25 destination fee, so I had to ask to have the destination fee removed from my final bill. Staff was generally friendly. I would stay here again.”
Food and drinks
8/10
Michael · 2024-10-28
“Rad spot In Oakland good food and drink in the area! ”
Guest review
10/10
Jeannine · family · 2024-10-26
“I love this place ! We have been over a handful of times . We live close , but sometimes we want a change of venue . The rooms are clean and safe and the staff is stellar . It’s a big of a boutique hotel and it’s on the water but I really love this hotel . My hat is off to the staff ! They are superb! ”
Great Stay in Jack London Square Room 205
10/10
ITS_HER_JOURNEY · NONE · 2024-10-25
“The hotel isn't the newest most updated accommodations, but it served its purpose 10 fold. Visiting the area for dinner and a concert (coming from SOCAL). This whole area is very walkable with a tremendous amount of dining and entertainment options. I felt safe the entire time walking the area. The best part was being able to walk right across the street for our dinner reservations and concert at Yoshi's (my happy place) I would definitely stay here again. Bed was comfy. When you walk around in the room though, you will hear the furniture moving/vibrating. Like I said, it's an old place, but nice. Boutique style. I wish it was a bit cheaper... but I'll continue to use my World of Hyatt points to stay.”
