Hotelaholic

Palm Desert · California

JW Marriott Desert Springs Resort & Spa

74-855 Country Club Drive, Palm Desert, California, 92260

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The JW Marriott Desert Springs Resort offers luxuriously appointed rooms with LCD TVs and marble bathrooms, all providing stunning views of the pools and gardens.

  • Abundant Amenities

    Guests can enjoy 2 championship golf courses, 5 pools, gondola tours, tennis courts, a fitness center, and a top-notch spa offering a variety of treatments.

  • Culinary Delights

    Experience Californian cuisine at the Rockwood Grill, authentic Japanese dishes at Mikado, and freshly prepared sushi at the lobby bar. Room service is also available for a cozy night in.

Book your stay at JW Marriott Desert Springs Resort & Spa for a perfect blend of luxury, relaxation, and entertainment.

HAPPI HIGHLIGHTS

  • Excellent tennis instruction

  • Beautiful property

At the hotel

Popular amenities

113 listed
  • 24-hour front desk
  • 24-hour security
  • Aerobics
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Bike tours
  • Bowling
View all amenities

Pools & wellness

  • Fence around pool
  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Mini golf
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Tennis equipment

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Darts
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Games room
  • Grocery deliveries
  • Hammam
  • Horse riding
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Movie nights
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Sun umbrellas
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

800 reviews
8/ 10
The architectural design is superb. I've been to a lot of staycations but the hotel design is truly unique. And of course, the Spa is the best experience for me.
Julie · family with children · 2026-10-17

The guest experience

8.4out of 10
800 verified reviews

Loved most

  • Excellent tennis instruction
  • Beautiful property

Worth knowing — Poor service and communication · Room cleanliness issues

How guests scored the stay

  • Location9.7

    The location is desirable for tennis enthusiasts.

  • Amenities9.2

    The tennis facilities and the spa received positive remarks.

  • Food and Beverage8.7

    Breakfast was included, but there were issues with charges.

  • Service8.2

    Poor communication and lack of service recovery were noted, especially during the check-in process.

  • Overall Experience8.2

    Overall experience was disappointing when considering the expectations from a JW Marriott.

  • Room Quality8.2

    Room quality fell short of expectations, with comments about not being ready upon check-in.

  • Value for Money7.7

    The experience was not commensurate with the price paid, especially with extra fees.

  • Cleanliness7.2

    The room was not clean upon arrival, which is unacceptable for a property at this price point.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 7 recent stays rated 8+

8.4800 reviews
  • Exquisite Hotel Design and Awesome Spa Experience

    8/10

    Julie · family with children · 2026-10-17

    “The architectural design is superb. I've been to a lot of staycations but the hotel design is truly unique. And of course, the Spa is the best experience for me.”

  • It is a beautiful hotel with the most gorgeous landscape. The staff make it a wonderful hotel to stay at.

    10/10

    grace · couple · 2026-10-13

    “The hotel was immaculate. There was music each night in the atrium bar area which was so enjoyable. We ate at three of the restaurants and they were very good! The staff were incredibly pleasant and accommodating.”

  • Overall had a good experience

    8/10

    Anna · couple · 2026-10-13

    “It was cleane”

  • The service was so good the staff was friendly and helpful

    10/10

    Cynthia · couple · 2026-09-15

    “It was exactly as what was shown beautiful in morning and night,,”

  • Guest review

    10/10

    Jonathan · couple · 2026-09-14

    “All the views the pool the staff all”

  • Guest review

    10/10

    Carrol · solo traveller · 2026-09-08

    “Everything”

  • Guest review

    10/10

    Fredy · solo traveller · 2026-09-08

    “Me encantó”

View all guest reviews

Hotel info and reviews come from third-party sources.