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Rancho Mirage · California

The Ritz-Carlton, Rancho Mirage

68900 Frank Sinatra Dr, Rancho Mirage, California, 92270

9.0 Wonderful303 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Surrounded by the stunning Santa Rosa Mountain Range, The Ritz-Carlton in Rancho Mirage offers elegantly appointed rooms with modern amenities like flat-screen TVs and plush bathrobes.

  • Relaxation and Recreation

    Unwind by one of the two outdoor pools or indulge in a pampering session at the on-site spa and wellness centre. For the fitness enthusiasts, there's a well-equipped gym available.

  • Dining and Activities

    Treat your taste buds at the State Fare restaurant serving delectable meals throughout the day. Additionally, guests can explore hiking trails nearby or make use of the meeting facilities for any business needs.

Experience luxury and tranquility at The Ritz-Carlton, Rancho Mirage - book your stay now for a memorable getaway.

HAPPI HIGHLIGHTS

  • Nice large rooms

  • Beautiful location and grounds

At the hotel

Popular amenities

94 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Business center
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV outside property
  • Heating
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Grocery deliveries
  • Higher level toilet
  • Horse riding
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Toilet with grab rails
  • WiFi available

Review in focus

303 reviews
9/ 10
pool , gym , service
DAVID · couple · 2026-10-12

The guest experience

9.0out of 10
303 verified reviews

Loved most

  • Nice large rooms
  • Beautiful location and grounds

Worth knowing — Poor housekeeping · Incompetent staff · Overpriced

How guests scored the stay

  • Location10.0

    Positive sentiment about the amazing location.

  • Food and Beverage9.7

    Mixed feedback on availability and service of food options.

  • Overall Experience9.2

    General dissatisfaction with the overall experience, despite a few pros.

  • Service9.2

    Multiple complaints about unhelpful and incompetent staff, reflecting poor service.

  • Room Quality8.7

    Rooms described as small, dated, and with maintenance issues, below expectations for price.

  • Cleanliness8.7

    Reported issues with housekeeping, dirty items, and overall cleanliness not meeting expectations.

  • Amenities8.7

    Lack of expected minibars and proper service; negative comments about available amenities.

  • Value for Money7.7

    Overall sentiment that the price is excessively high for the quality provided.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 7 recent stays rated 8+

9.0303 reviews

  • Very nice hotel , lovely beds

    9/10

    DAVID · couple · 2026-10-12

    “pool , gym , service”

  • Absolutely fantastic. We wanted to stay longer and tried to change our flights to do so. Will definitely be returning

    10/10

    Vanessa · extended group · 2026-09-07

    “Location is incredible. Facilities are great. We ate at the Edge restaurant and the food was amazing. Staff were all very friendly, rooms were a good size.”

  • An oasis in the desert

    10/10

    Gratefulrich · Couples · 2026-07-13

    “My wife and I recently returned from a wonderful stay. The excellence actually started months in advance of our arrival, all thanks to Mr. Victor Lozano. His assistance, attention to detail, and proactive communication set a phenomenal tone for our entire trip. He deserves a lot of credit for making us feel so valued from the start. That great service continued as soon as we arrived at the resort. The valet staff was welcoming, efficient, and consistently great throughout our stay. Because we arrived shortly after the 4th of July, the combination of the post-holiday timing and the desert heat meant the resort was beautifully quiet and peaceful—exactly the kind of relaxing escape we were looking for. Having Club Lounge access was a huge plus. The lounge provided the bulk of our meals, offering fantastic food and drink presentation throughout the day, and served as a wonderfully relaxing place to sit and unwind. The staff went above and beyond to ensure we had everything we needed. From months before check-in all the way to our departure, the entire team at Rancho Mirage was phenomenal.”

  • Putting on the Ritz!

    10/10

    GoPlaces26998189453 · Family · 2026-07-07

    “outstanding in every way. The property, the food and most importantly the service. TREAT YO SELF!!!! Just one treat after another from check in to check out. I really enjoyed my stay and cant wait to go back.”

  • More Than a Beautiful Resort

    10/10

    E208PNsusanc · Couples · 2026-07-06

    “We visited The Ritz-Carlton, Rancho Mirage last fall and I should have submitted this sooner, but want to share that this was a beautiful resort. The rooms, decor, pool and all dining were excellant. They even offer the unique opportunity to look at the stars over the desert sky with a telescope, very unique. In addition to this stay, I had arranged a special reunion with a family member who I'd not seen in many, many years. I spoke with the sweetest and kindest person, Lead Hospitality Concierge, Amber Owen's about this and she seemed to understand exactly what was needed. I'm forever grateful for her professional and calm manner of creating the right surroundings and expericance. Some people are just in the right position to make special moments, even more so!”

  • Seven Years Later — Worth Every Bit of the Wait

    10/10

    yongy232 · Family · 2026-06-23

    “We have traveled extensively and stayed at some of the world's most celebrated luxury properties — Aman, Four Seasons, Rosewood, Waldorf Astoria, and well over 15 Ritz-Carlton properties around the globe. Service at this level is something we take seriously, and we do not say this lightly: the team at The Ritz-Carlton, Rancho Mirage is truly exceptional. This was actually a return visit after seven years, and our previous stay had left us hesitant. I'll also admit I had read some reviews before booking and almost talked myself out of it. I am so glad I didn't. Yes, the rooms are on the cozier side compared to newer resorts. But ours (2104) was immaculately kept, and the space carried what I can only describe as old school Ritz-Carlton charm — classic, warm, and refined. Not outdated. There is a difference, and this property understands it. From the moment we arrived, Joni at the front desk set the tone with a warm, seamless check-in that immediately made us feel at home. Daniel from guest services went above and beyond at every turn. Victor Lozano, Director of Rooms, personally reached out during our stay to ensure everything was to our satisfaction — that kind of leadership-level attention is rare and did not go unnoticed. The Club Lounge was a highlight. Lao was wonderful, attentive, and genuinely warm throughout our time there. There was also a gentleman working the lounge in the afternoon and evening whose name we unfortunately did not catch, but he was equally impressive and deserves recognition. What sets Rancho Mirage apart is not just the stunning desert setting or the beautiful property. It is the people. Every single interaction felt sincere, not scripted. That is the difference between a hotel that trains its staff and one that truly inspires them. We came back after seven years with cautious expectations. We are leaving already planning our return. Thank you to the entire team for restoring our faith and then some.”

  • Candlelight Concert: Tribute to Fleetwood Mac

    8/10

    mmoore3508 · Couples · 2026-06-22

    “Attended Candlelight Concert: Tribute to Fleetwood Mac. The music was wonderful but... the venue is very poor compared to advertising. It is not a tiered venue but flat so section c seats have very limited visibility of the stage. Additionally, for a room of 600+ individuals the temperature was overly warm. The parking fee of $20 was also an unadvertised surprise.”

View all guest reviews

Hotel info and reviews come from third-party sources.