Hotelaholic

San Francisco · California

Kimpton Hotel Enso by IHG

1800 Sutter St, San Francisco, California, 94115

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Kimpton Enso Hotel, nestled in vibrant Japantown, offers spacious rooms adorned with Japanese art and modern amenities like flat-screen TVs and mini-refrigerators.

  • Culinary Delights

    Indulge in a culinary journey at the on-site restaurant and explore the array of Japanese restaurants, sushi bars, and cafes just steps away from the hotel.

  • Convenient Location

    With the Fillmore District and Union Square within walking distance, Kimpton Enso Hotel provides easy access to boutique shops, cinemas, and downtown attractions.

Experience the charm of Japantown at Kimpton Enso Hotel - book your stay now for an unforgettable San Francisco getaway.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean and comfortable rooms

At the hotel

Popular amenities

47 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
View all amenities

Dining & drinks

  • Restaurant
  • Snack bar
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking

Guest services

  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Electric vehicle charging station
  • Free WiFi
  • Happy hour
  • Key card access
  • Non-smoking throughout
  • Picnic area
  • Vending machine - drinks
  • WiFi available

Review in focus

587 reviews
9/ 10
Locations
Abbey Acosta · couple · 2026-10-13

The guest experience

8.7out of 10
587 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean and comfortable rooms

Worth knowing — Overpriced · Slow WiFi · Limited dining options

How guests scored the stay

  • Location9.4

    Great location; within walking distance to shopping and sites.

  • Service9.2

    Staff described as accommodating, friendly, and remembered anniversaries.

  • Overall Experience9.2

    Overall great experiences; some guests would stay again despite drawbacks.

  • Amenities9.0

    Happy hour and coffee station appreciated; some missing dining options.

  • Room Quality8.9

    Nice rooms with good facilities, some dated aspects mentioned.

  • Cleanliness8.7

    Room was nice and clean; some comments about hallway cleaning.

  • Food and Beverage7.9

    Breakfast received poor feedback, limited options in the restaurant.

  • Value for Money7.4

    Comments about the hotel feeling overpriced and average relative to cost.

Live guest feedback

Guest reviews

Consistent

83% of 12 recent stays rated 8+

8.7587 reviews
  • Very nice hotel

    9/10

    Abbey Acosta · couple · 2026-10-13

    “Locations”

  • Very accommodating

    10/10

    Melodie · extended group · 2026-10-13

    “The staff were wonderful, especially Nick.”

  • Overall we enjoyed our stay here.

    8/10

    Shelli · couple · 2026-09-15

    “Good location, clean room, clean sheets, good customer service, 2 long dressing mirrors”

  • Overall we were happy to stay here.

    9/10

    Hamid · family with children · 2026-09-04

    “We liked the room service, the shower, and the bed mattress quality”

  • Perfect location in Japantown with parking

    10/10

    Nora · couple · 2026-08-30

    “This is a lovely hotel right near JapanTown with large rooms, nice amenities, an accommodating staff, parking and a Tesla charger. Everything we needed for a weekend away in San Francisco”

  • Guest review

    9/10

    mann · solo traveller · 2026-08-22

    “Safe location near Japan town. Attentive staff. Modern and clean room.”

  • Guest review

    8/10

    Jose · solo traveller · 2026-08-20

    “Good location in Japantown close to Pacific Heights, very attentive staff, pet-friendly.”

  • Guest review

    10/10

    Mehdi · solo traveller · 2026-08-17

    “Hotel fidèle a sa description. Très bel hotel, personnel globalement très accueillant. Prestations au top. Merci”

  • The hotel was not a 4 star hotel in my book. That being said, it was clean and the staff were pleasant and responsive.

    6/10

    Rosemary · couple · 2026-08-14

    “Location-close to the Spanish consulate The restaurant upstairs was nice. I just had tea there one evening but the waitstaff was attentive and the place was attractive”

  • Guest review

    6/10

    Hana · family with children · 2026-08-06

    “Good location in Japantown”

  • Overall it is a nice place to stay.

    9/10

    Beizhi · family with children · 2026-08-05

    “The cleanness of the room!”

  • Definitely booking here and I will stay again.

    9/10

    Nickole · family with children · 2026-07-22

    “Very clean and remodeled in good taste. The building is old but everything was very nice and updated inside. It was in a perfect location, we were very close to restaurants, shopping even a convenience store.”

Hotel info and reviews come from third-party sources.