Hotelaholic

San Francisco · California

Sutter Mansion

1409 Sutter St, San Francisco, California, 94109

9.2 Wonderful207 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience comfort and style at Mansion on Sutter, located in the heart of San Francisco. Our rooms feature modern amenities such as air conditioning, flat-screen TVs, and plush bedding for a relaxing stay.

  • Convenient Facilities

    Take advantage of our on-site gym, business center, and ironing facilities for a seamless stay. Our multilingual staff at the reception are always ready to assist you, ensuring a hassle-free experience during your time with us.

  • Prime Location

    Explore the city easily with top attractions like Union Square and Moscone Center just a short distance away. Whether you're here for business or leisure, Mansion on Sutter offers the perfect base for your San Francisco adventures.

Book your stay at Mansion on Sutter now for an unforgettable experience in San Francisco!

HAPPI HIGHLIGHTS

  • Exceptional service

  • Comfortable rooms

At the hotel

Popular amenities

48 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Coffee Shop on site
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Outdoor furniture

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Free WiFi
  • Grocery deliveries
  • Key access
  • Non-smoking throughout
  • Toilet with grab rails
  • WiFi available

Review in focus

207 reviews
10/ 10
The Mansion is absolutely gorgeous restoration. Built in 1881, survived the 1906 earthquake and fire.
Chris · couple · 2026-10-12

The guest experience

9.2out of 10
207 verified reviews

Loved most

  • Exceptional service
  • Comfortable rooms

Worth knowing — Cleanliness concerns · Maintenance needed

How guests scored the stay

  • Service10.0

    Frequent positive remarks about the staff being exceptional and welcoming.

  • Overall Experience10.0

    Most reviews indicate a pleasurable stay despite some issues.

  • Location9.8

    Not explicitly mentioned but inferred positively based on reviews of the overall experience and boutique nature.

  • Value for Money9.3

    General sentiment that the price may not match the service or quality experienced.

  • Room Quality8.8

    Some comfort mentioned, but noted that rooms have seen better days and maintenance is needed.

  • Amenities8.8

    Reviews mention nice common spaces and basic amenities, but gym and water issues noted.

  • Food and Beverage8.8

    Positive mentions of breakfast offerings and espresso drinks.

  • Cleanliness7.8

    Several mentions of issues such as old carpets and furnishings, and a concerning bed bug incident.

Live guest feedback

Guest reviews

Mixed experiences

67% of 12 recent stays rated 8+

9.2207 reviews

  • The mansion is a beautiful and special gem in San Francisco

    10/10

    Chris · couple · 2026-10-12

    “The Mansion is absolutely gorgeous restoration. Built in 1881, survived the 1906 earthquake and fire.”

  • Guest review

    8/10

    Pascual Maria · solo traveller · 2026-10-08

    “El personal espectacularmente profesional y amable, particularmente Amanda. El desayuno de gran calidad.”

  • Not worth the money

    5/10

    Zoe · couple · 2026-08-31

    “The staff was very nice and helpful and the bed was comfortable”

  • Staff were friendly and did their best but the accommodation was very average and definitely not value for money. Would

    5/10

    linda · couple · 2026-08-29

    “Location and the bed was very comfortable.”

  • San Francisco’s Gilded Age

    8/10

    ZeeZee666 · Couples · 2026-07-20

    “If you enjoyed the Gilded Age and wondered what it would be like to live in a turn of the century (1900s) mansion, this place may be for you. It is not a traditional 5 star property with a pool or on site restaurant but it is a unique experience. This is a 12 or so room house. Some rooms are a lot better than others because some rooms (the higher floors) were for staff not the family. So keep that in mind. The location is good but not in the middle of tourist areas. The service is evolving. Staff is nice but more like the staff of a home than a hotel. For example, the included breakfast is made to order not on a buffet. Skip the coffee, but do enjoy a drink in the parlor. This would be a great place to reserve with a group of friends. Parking is limited but we were able to park out front after hours.”

  • Guest review

    7/10

    Nicole · solo traveller · 2026-07-13

    “It has a lot of potential. Very cool layout. Just needs some updating of furniture add to the workout room and offer better coffee. Breakfast said included but was some yoplait yogurt containers and minimal cut up fruit. Four other breakfast options available on menu to order. The staff was very nice. Nice that they have parking available behind the property for a price.”

  • Rare old world charm in San Francisco.

    9/10

    Clement · solo traveller · 2026-05-09

    “Old world charm in the heart of the city. It's not your typical impersonal large hotel or a trendy hipster boutique hotel and tricked out room decor and amenities. The place harkens back to a time when traveling is private, intimate and personal experience. The hotel is a spacious former private mansion converted into small inn. It has all the amenities of a large hotel but in an intimate setting. Located in a part of the city that's walking distance to Japantown.”

  • No integrity

    2/10

    765gregoryf · Couples · 2026-04-29

    “With only two weeks to go until our trip was scheduled, I received notice that the hotel was unilaterally cancelling my reservation. No explanation was given even though I asked for one. The person calling apologized but the apology was perfunctory. He offered no serious help in arranging for other accommodations nor any form of compensation. The Mansion is a nice property (I’ve stayed there before), charges premium rates but clearly, they offer Holiday Inn level service (and that’s not fair to Holiday Inn). Needless to say, I will not be staying there again.”

  • A 1 night work trip, felt safe, quiet , comfortable , and luxurious. Staff was friendly and helpful, good breakfast.

    10/10

    Ellen · solo traveller · 2026-01-22

    “It felt like a beautiful old mansion, and like a home, it was comfortable and quiet, clean, and nice Molten brown products.”

  • Guest review

    10/10

    Andrew · couple · 2026-01-19

    “Service was excellent”

  • Beautiful, romantic, safe, peaceful.

    10/10

    Diego · couple · 2026-01-19

    “The room itself, the location, the atmosphere, literally everything about this hotel was beautiful and amazing. Far exceeded my expectations, everything was gorgeous Bathtub was spacious, bed was super comfortable, everything provided was stunning. Staff were super helpful and kind. 12/10 will recommend everytime.”

  • Surprising pleasant for the entire duration of my stay.

    9/10

    Guy · solo traveller · 2026-01-19

    “Staff, excellent from checking in to my departure”

View all guest reviews

Hotel info and reviews come from third-party sources.